Family Hub Support Worker

Do you have experience in early years settings working with children 0-5?

Are you passionate about helping families to boost early literacy and communication skills in their children?

Can you confidently deliver group activities and targeted support to families with a range of needs?

Family Hubs are at the heart of Brighton & Hove's vision to ensure every child has the best start in life. We provide welcoming, accessible services that help children, young people and families thrive through early help, targeted interventions and community support.

We're looking for a Best Start Family Hub Support Worker to join our team and deliver evidence-based interventions, parenting support and family activities that improve outcomes for children and strengthen family relationships. We work with families with children of all ages, but our biggest focus in this role is children aged 0-5.

Contract type: Permanent based in Best Start Family Hub – Tarner.

There is full information about the role below and attached but, if you would like an informal discussion, please contact Brittany Schultz, Family Hub Community Manager, brittany.schultz@brighton-hove.gov.uk

About the role

As a Family Hub Support Worker, you will work directly with children, parents and carers in Family Hubs, community venues and family homes. You will play a key role in delivering early help and targeted support that builds parents' confidence, strengthens family relationships and improves children's outcomes.

No two days are the same. You may be delivering an early literacy and communication intervention, facilitating an early years group, supporting families through a one-to-one intervention, helping to deliver holiday activities, or working alongside colleagues and partner agencies to ensure families receive the right support at the right time.

We are looking for someone who can:

• Build positive, trusting relationships with children, young people, parents and carers.
• Work well with children aged 0-5 and has a good understanding of child development.
• Deliver engaging groups and individual interventions.
• Support families to identify strengths, build resilience and achieve positive change.
• Work collaboratively with a wide range of professionals including health visitors, early years providers, schools and SEND services.
• Maintain accurate records and monitor outcomes.
• Respond appropriately to safeguarding concerns and follow safeguarding procedures.
• Help create welcoming, inclusive environments where all families feel respected, valued and able to participate.

You will have experience of working directly with families, parents, carers, and children (0-5) and be able to demonstrate strong communication and interpersonal skills. Experience of delivering group work, parenting support or evidence-based interventions would be particularly valuable.

We welcome applicants from a range of professional backgrounds including family support, early years, youth work, education, community services, health, voluntary sector organisations and related fields.

Family Hubs support families from diverse backgrounds, cultures and experiences. Inclusion is central to everything we do. We are particularly interested in candidates who can demonstrate how they adapt their approach to meet the needs of different families, reduce barriers to engagement and promote equitable access to services.

This role provides an excellent opportunity to develop your skills in family support, safeguarding, group work and evidence-based interventions. You will receive regular supervision, training and support and will join a committed, collaborative team focused on improving outcomes for children and families across the city.

How to apply
Please read our Apply for a job at the council pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.

As part of your application, you will need to provide your education and career history and answer some application/shortlisting questions. Your answers to the application/shortlisting questions are the most important part of your application as they will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our Shortlisting questions guidance (brighton-hove.gov.uk) as this gives important advice which will increase your chance of success in the shortlisting process.

AI advice for candidates
We are interested in hearing about your experience and skills in your own words. While we value people who know how to use AI, we ask that you minimise using it in your application.

We are keen to hear how your experience and skills align to our values and the skills and experience needed to perform well in our roles with clear real examples from you. To support you in this, we have guidance on using the STAR model which can help you ensure you are telling us your whole story. We also provide clarity on the skills we are looking for in our adverts and in the job description/person specification attached to each job advert.

All the applications we receive are read by at least two hiring managers and we do not use AI in this process. Our experience of reading applications is that those that have heavily used AI contain generic paragraphs that are strikingly similar to other applicants’ responses. This makes it extremely difficult to differentiate between applications, and doesn't give us enough evidence of your individual skills. There is a risk that we will therefore not be able to shortlist you. Instead, we recommend you ensure your application stands out by presenting clear examples of your actual skills and experiences in your own words.

Additional information
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.

Please note that this post is exempt from the Rehabilitation of Offenders Act 1974, and is subject to a Disclosure & Barring Service (DBS) Check.

We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining. Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.

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