Family Support Worker

We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.

This permanent, part-time role has a starting salary of £26,842 per annum, based on a 28.8 hour working week, pro-rata to £33,552.

We are excited to be hiring a Family Support Worker to join our fantastic Assessment team based in Reigate. Our team has a positive and supportive culture where children and high standards of practice are at the heart of all we do.

We support hybrid working with the right balance. As a team we come together in person for 2 days per week on average. This role entails direct working with families and children in various settings.

Our Offer to You

• 26 days’ holiday, rising to 28 days after 2 years' service and 31 days after 5 years’ service
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer’s leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents

About The Role

Family Support Workers often provide interventions and support during the Child and Family process, with the goal of preventing families from having to transfer to other statutory services. Working both independently, and as part of the wider team, you will ensure care plans are adhered to and families receive the best level of support.

Additionally, you will assist on duty; supporting Social Workers with contact work, gathering relevant information, and helping complete administrative tasks to ensure families can conclude their journey with a Social Worker in a timely manner. You will undertake direct work with children, parenting, and potentially group work, working in partnership and using your skills to engage with children in a meaningful way.

This is a varied and challenging role but one which is hugely important to the Assessment service and has real social impact. Surrey Children’s Service provides training to ensure competence and professional development. We will ensure that you receive a full induction and monthly supervision.

Your Application

In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours:

• Achievement of Vocational Qualifications Level 3/4, or equivalent in relevant fields
• Understanding of relevant legislation affecting working with Children, including The Children Act (1989) and the Children and Families Act (2014)
• Experience of working with children and young people, and able to demonstrate how this work has resulted in positives outcomes
• Excellent communication skills, with the ability to engage with families, carers and children
• A commitment to working with children to improve the quality of their lives, and supporting Social Workers to manage risk and effect positive change
• The ability to plan, manage, and prioritise a caseload
• The ability to work effectively and flexibly as part of a team and a willingness to provide guidance and assistance to less experienced or more junior members of staff

An enhanced DBS ‘Disclosure and Barring Service’ check for regulated activity (formerly known as CRB) and the Children’s and Adults’ Barred List checks will be required for this role.

The role holder will need to have the willingness and ability to travel around the county to meet the demands of the role.

The job advert closes at 23:59 on 24th May 2026 with interview to follow.

Before submitting your application, we recommend you read the job description and our Life at Surrey Handbook to get an insight into working at Surrey.

Contact Us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Linda Goodhew on linda.goodhew@surreycc.gov.uk

We look forward to receiving your application, please click on the apply online button below to submit.

Local Government Reorganisation (LGR)

Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.

Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council.

Our Commitment

We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.

Your skills and experience truly matter to us. From application to your first day, we’re committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.