Family Support Worker
Fixed Term until 31st March 2027
Hartlepool is a vibrant and energetic town with growing prospects. As an authority we want to make Hartlepool the best it possibly can be and want dedicated, driven and committed staff to help us achieve that.
In return we can offer you a competitive salary as well as a range of different benefits including access to a Local Government Pension Scheme; a generous annual leave allowance; access to a range of savings across the UK’s major retailers; Cycle to Work Scheme; an Employee Assistance Programme and Hybrid working and a flexi scheme where applicable.
We are seeking an enthusiastic and motivated Family Support Worker to undertake a diverse range of responsibilities in supporting young people and adults.
The successful candidate will possess excellent written and verbal communication skills, alongside strong observation, assessment, and organisational abilities. You will be resilient, flexible, and able to work effectively under pressure while managing competing priorities. Experience of direct work with young people and adults is essential, as is the ability to work both independently and collaboratively as part of a wider team.
A key aspect of the role involves building and maintaining positive relationships with service users, partner agencies, and other professionals to ensure coordinated and effective support. You will be required to meet objectives and achieve specific targets throughout the year, ensuring that your work contributes to wider strategic priorities and outcomes.
The ideal candidate will be creative, proactive, and passionate about supporting young people and adults, particularly those who are not participating in education, employment, or training (NEET). Working closely with Youth Guarantee Trailblazer partners, you will provide information, advice, and guidance, helping individuals identify suitable pathways and opportunities. Through collaborative working, you will support young people and adults to achieve positive, sustainable outcomes and progress towards their goals.
This is an exciting opportunity to make a meaningful difference in the lives of young people and adults by helping them access the support and opportunities they need to succeed.
The Youth Trailblazer programme is government funded and has been implemented to ensure that all 18 to 21-year-olds are provided with targeted support to explore education, employment, and training opportunities, enabling them to progress towards successful and sustainable futures.
Hartlepool Borough is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to safer recruitment measures, and a Disclosure and Barring Service (DBS) check will be required at the appropriate level.
For further information please contact Recruiting Manager’s Melissa Thornhill, Family support team lead on 01429 523760.
If you need help to complete the application form, then support is available from the Council's Jobs & Skills Service. You can contact the team by phoning 01429 868616 or by sending an e-mail to careers.service@hartlepool.gov.uk.
Further information on training to upskill and boost your CV is also available online at www.hartlepooljobsandskills.com
PLEASE NOTE- All communication regarding your application for this post will be sent to the e-mail address that you have registered. Please ensure that you also check your junk mail
Hartlepool is a vibrant and energetic town with growing prospects. As an authority we want to make Hartlepool the best it possibly can be and want dedicated, driven and committed staff to help us achieve that.
In return we can offer you a competitive salary as well as a range of different benefits including access to a Local Government Pension Scheme; a generous annual leave allowance; access to a range of savings across the UK’s major retailers; Cycle to Work Scheme; an Employee Assistance Programme and Hybrid working and a flexi scheme where applicable.
We are seeking an enthusiastic and motivated Family Support Worker to undertake a diverse range of responsibilities in supporting young people and adults.
The successful candidate will possess excellent written and verbal communication skills, alongside strong observation, assessment, and organisational abilities. You will be resilient, flexible, and able to work effectively under pressure while managing competing priorities. Experience of direct work with young people and adults is essential, as is the ability to work both independently and collaboratively as part of a wider team.
A key aspect of the role involves building and maintaining positive relationships with service users, partner agencies, and other professionals to ensure coordinated and effective support. You will be required to meet objectives and achieve specific targets throughout the year, ensuring that your work contributes to wider strategic priorities and outcomes.
The ideal candidate will be creative, proactive, and passionate about supporting young people and adults, particularly those who are not participating in education, employment, or training (NEET). Working closely with Youth Guarantee Trailblazer partners, you will provide information, advice, and guidance, helping individuals identify suitable pathways and opportunities. Through collaborative working, you will support young people and adults to achieve positive, sustainable outcomes and progress towards their goals.
This is an exciting opportunity to make a meaningful difference in the lives of young people and adults by helping them access the support and opportunities they need to succeed.
The Youth Trailblazer programme is government funded and has been implemented to ensure that all 18 to 21-year-olds are provided with targeted support to explore education, employment, and training opportunities, enabling them to progress towards successful and sustainable futures.
Hartlepool Borough is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to safer recruitment measures, and a Disclosure and Barring Service (DBS) check will be required at the appropriate level.
For further information please contact Recruiting Manager’s Melissa Thornhill, Family support team lead on 01429 523760.
If you need help to complete the application form, then support is available from the Council's Jobs & Skills Service. You can contact the team by phoning 01429 868616 or by sending an e-mail to careers.service@hartlepool.gov.uk.
Further information on training to upskill and boost your CV is also available online at www.hartlepooljobsandskills.com
PLEASE NOTE- All communication regarding your application for this post will be sent to the e-mail address that you have registered. Please ensure that you also check your junk mail
Attachments
Salary range
- £27,709 - £34,811 per year