Finance and Administrative Support Officer

Job summary

The Central Arbitration Committee (CAC) is an independent tribunal with statutory powers chaired by Stephen Redmond. Under the Employment Relations Act 1999, it has been given statutory responsibility to adjudicate disputes over trade union recognition. It has powers in relation to the Information and Consultation Regulations, certain European statutes and it determines claims from trade unions on the disclosure of information for collective bargaining purposes.

We are seeking a proactive and organised Finance and Admin Support Officer to join the CAC. This role is key to supporting the Finance and Admin Supervisor and wider team, ensuring the smooth delivery of financial, administrative, and operational services.

You will play an integral part in maintaining efficient systems and processes, supporting casework, and providing high-quality administrative assistance to senior stakeholders.

Further details on the work of the CAC can be found at: www.cac.gov.uk.

Job description

The post holder will be primarily responsible for:

• Supporting the Finance and Admin Supervisor by processing financial transactions promptly and accurately, maintaining finance systems, and ensuring compliance with Acas’ policies and internal directives.
• Contributing to the effective day-to-day running of the administrative function by completing tasks to a high standard, meeting deadlines, and supporting colleagues across the team.
• Providing administrative support to Case Managers and assist with the progression and management of cases across all CAC statutory responsibilities.
• Delivering administrative support to the CAC Chair, CAC Members, and Chief Executive Officer, while also assisting senior leadership with maintaining the Knowledge Bank and contributing to improvement initiatives, including IT modernisation.
• Supporting the management of CAC IT systems by maintaining and updating the website and database, ensuring information is accurate, accessible, and up to date.
• Assisting with the production of the CAC Annual Report by gathering information, preparing draft content, and supporting delivery within agreed timescales.

Person specification

Essential criteria:

• Highly organised, detail-oriented, and able to manage competing priorities effectively
• Experienced in administrative and/or finance support roles
• Strong attention to detail and accuracy
• Good organisational and time management skills
• Confidence working with various IT systems, e.g. Microsoft Teams, Outlook, Excel and SharePoint etc.
• Strong communication skills and the ability to work collaboratively
• Confident taking initiative and working independently
• A minimum of 4 GCSEs at grade C or the new grade 4 (or equivalent) including English and Mathematics

Please note that there is a business requirement for this role that the postholder is able to work at least 25 hours per week.

Qualifications

Applicants must already have a minimum of 4 GCSEs at grade C or the new grade 4 (or equivalent) including English and Mathematics at the time of application. If equivalent qualifications or professional experience is held, please include additional details to explain.

Behaviours

We'll assess you against these behaviours during the selection process:

• Delivering at Pace
• Seeing the Big Picture
• Changing and Improving
• Working Together

We only ask for evidence of these behaviours on your application form:

• Delivering at Pace

Benefits

Alongside your salary of £31,370, Advisory, Conciliation and Arbitration Service contributes £9,087 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We’re big believers in rewarding people for the amazing work they do. Take a look at some of the fantastic benefits we offer:

• Learning and Development
• Health and wellbeing
• Pension scheme
• Cycle to work scheme
• Interest free season ticket loans
• Volunteering opportunities

Could you ask for any more?

You’ll have access to a Lifestyle website where you’ll be able to grab savings on a wide range of products, from holidays to your weekly shop.

To find out more, check out: Working for Acas

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

How to apply

Please click on the 'Apply now' button.

As part of the application process, you will be asked to complete:

• A 500-word, evidence-based Personal Statement reflecting the Essential criteria for the role, as listed in the Person specification section of this advert

• A 250-word statement on the following Behaviour - Delivering at Pace

Should a large number of applications be received, an initial sift may be conducted using the:

• Lead Behaviour: Delivering at Pace

Candidates who pass the initial sift may be progressed to a full sift of all the above requirements or progressed straight to interview.

If a large number of applications meet the minimum standard an interview wait list may be created for this position. This means that if you have met the minimum requirements at sift you may be placed at a ‘Hold’ status for up to 12 months and if we are able to invite you to an interview we will be in touch.

Interview Details

If you have successfully passed sift at the application stage, you will be invited to an interview which will take place via Microsoft Teams, and which will take place from the week commencing 25 June 2026.

It will be a Behaviours and Strengths based interview.

The following Behaviours will be assessed at Interview:

• Seeing the Big Picture
• Delivering at Pace
• Changing and Improving
• Working Together

A reserve list will be created for this position; this means that if you have passed the interview, but we cannot immediately offer you this position, you will be placed on a reserve list for 12 months and may be considered for similar positions during that time.

Reasonable Adjustments

As a Disability Confident Leader, Acas is committed to creating an inclusive recruitment process. If you have a disability and feel that any part of the recruitment process puts you at a disadvantage, we will work with you to make Reasonable Adjustments that support your needs. If you require any changes to help you apply:

• Please contact the Acas Recruitment Team via HRrecruitment@acas.org.uk as soon as possible before the closing date to discuss your needs.
• Please complete the “Assistance Required” section on the “Additional Requirements” page of your application form to let us know about any adjustments or support you may need during the recruitment process. For example, this might include accessibility arrangements for entering a building or interview room, communication support, modifications to assessment methods, etc.
• You can find out more about the Disability Confident Scheme and Reasonable Adjustments by clicking these links.

Want to learn more about Civil Service recruitment? You can find out more on Civil Service Careers, including information on Success Profiles, writing a Personal Statement, acceptable use of Artificial Intelligence, and what to expect at Interview.

For applicants requiring a visa to work in the UK

Please be advised that Acas does not hold a UKVI Sponsorship Licence, so we cannot consider sponsoring a visa applicant or issuing a Certificate of Sponsorship.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : HR Recruitment Team
• Email : HRRecruitment@acas.org.uk

Recruitment team

• Email : HRRecruitment@acas.org.uk

Further information

If you feel your application has not been treated in accordance with the Code and wish to make a complaint, you should contact us on via HRrecruitment@acas.org.uk in the first instance. If you are not satisfied with the response you receive from us, you can contact the Civil Service Commission.

Attachments

Job Description - G11 Finance and Administrative Support Officer Opens in new window (docx, 36kB)