Finance Assistant (Epsom)

About the role

Role Summary

To process and record transactions for both Income and Purchase Ledger and to provide support to the wider Finance Team. This role is hybrid and will ideally require someone to be in the Kent and Epsom offices one day a week respectively.

Salary:

£26,500 per annum

Hours of Work:

35 per week

Contract:

Permanent

Probation Period:

6 months

Notice Period:

One month

Who are we?

We provide more than 13,000 homes across Kent, Sussex and Surrey. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area.

Meet your Manager

I have been part of the Repairs Team since 2002, supporting the delivery of responsive repairs across our properties. Our service is primarily based in Epsom, with additional homes in Guildford and Crawley. We are a busy and friendly team who take real pride in the level of service we provide and the strong customer satisfaction we achieve. Although the role can be fast paced and demanding at times, it is also a rewarding environment where teamwork and making a positive difference for our residents are at the heart of what we do.

Sarah Carter, Financial Controller

What will you be doing?

Role Specific Responsibilities

• Post the daily income received to the rent accounts promptly and accurately. (Bank receipts, cash, cheques, Housing Benefit etc.) .
• To process all rent adjustments, ensuring they are correct and appropriately authorised.
• Register purchase invoices on IPOS and file electronically.
• To assist with coding invoices and develop a knowledge of the expense code structure and process.
• To be responsible for registering utilities purchase invoices and accurate maintenance of the invoice log in respect of these.
• Ensure that purchase invoices are accurate, correct and processed within specific timescales and chase any outstanding invoices.
• To be responsible for petty cash and gift vouchers.
• To assist with the processing of utility company invoices and any ad-hoc ones received on void properties.
• To assist with raising invoices for sales and recharges accurately and promptly.
• To provide back-up and support in the daily running of the Finance department as required.
• To exercise a duty of care with respect to the health and safety of themselves and others.
• To work flexibly, undertaking any reasonable tasks requested by the Financial Controller and Accountant Financial (Purchase Ledger) .
• To prepare ad hoc analyses as required.
• To provide back-up and support in the daily running of the Finance function and Finance department.

General

• To adhere to the equal opportunities policy and to actively promote equality of opportunity wherever possible.
• Recognise, respect and promote the different roles and diversity of the individuals within the business.
• To actively contribute towards key performance indicators and professional standards.
• Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly.
• To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives.
• To take responsibility for your own development and professionalism, ensuring that you keep up to date with new developments and continuously expand and build on your knowledge.
• Attend and participate in training and other meetings and staff events as required.
• Be an effective member of your team, presenting a positive impression of your section and the business.

About You

Education & Qualifications

Essential

• Numerical accuracy and an aptitude for numbers.
• A-Level Mathematics and English Language GCSE (or equivalent.
• Computer skills and experience, including Microsoft office.
• Ability to communicate with internal and external individuals in a professional and courteous manner.
• Flexible approach to work with the aim of meeting business needs with a particular awareness of the need to work within strict deadlines.

Desirable

• Training in a recognised accounting qualification.
• Experience of working in a finance team and dealing with both purchase and rent ledger transaction processing.
• Knowledge of social housing and housing associations.

Key Skills & Competencies

• Experience of document management and diary co-ordination.
• Knowledge of the housing sector would be an advantage.
• Experience of delivering advice and complex information often in challenging situations.
• Ability to manage expectations and act as a gatekeeper.
• Knowledge of risk management/assessment frameworks.

Behaviours

• Excellent verbal and written communication skills.
• Good numerical and analytical skills.
• Proven ability to organise and prioritise work, meet deadlines, work under pressure and handle a number of tasks simultaneously and accurately.
• Able to work as an effective team member with minimum supervision.
• Ability to multitask and anticipate assignments while maintaining meticulous attention to detail.
• Demonstrates resilience in pressured and stressful situations.
• Ability to deal with sensitive information, maintaining discretion and confidentiality.
• Ability to create an environment of trust, fairness and openness.
• Able to work with a high degree of autonomy and flexibility.
• Committed to continuing personal and professional development.

Why Choose Us

• Contributory pension scheme 4% to 10% matched contributions
• Hybrid working
• Free onsite car parking
• Life assurance of 4x annual salary (Terms and Conditions apply)
• 30 days annual leave in addition to bank holidays
• Two volunteer days per year
• Employee assistance programme (24/7 telephone advice, information portal & face to face counselling sessions)
• Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses
• Extensive annual Staff Wellbeing programme
• Enhanced maternity, paternity, and shared parental leave provision
• Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)
• Annual flu vaccinations
• Access to an extensive range of corporate discounts on shopping, travel & days out
• Social events, including lunchtime walking, rounders, festive Fridays
• Travel loan

Our Values

Our culture is about the shared values, beliefs and behaviours that determine how we do things, then the ways and systems of working that help to get those things done.

Our new values, principles and behaviours will put customers at the heart and provide the foundation for the culture of the new organisation. Only by delivering a cohesive and customer-focused culture will we be able to achieve our purpose and priorites.

We have taken an inclusive and collaborative approach to developing the following values, working together with colleagues, customers and the Board:

Equal Opportunities Statement

TCH is an equal opportunities employer committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender, gender reassignment, sexual orientation, pregnancy and maternity or paternity, race or ethnicity, religion or belief, marriage and civil partnership, or caring responsibilities.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TCH.

We are recognised as a ‘Disability Confident Committed Employer’. As part of this commitment, individuals who disclose at application stage that they have a disability, will be invited to interview provided they demonstrate that they meet the minimum criteria for the vacancy. Candidates will be asked if they require any support or reasonable adjustments to enable them to fully participate in the recruitment process.

Apply

Internal Applications

Please send a letter clearly demonstrating how your skills and experience meet the criteria contained on the job description and person specification to recruitment@tch.org.uk.

For internal staff only: Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions.

Additionally, if you move to a TCH role on a secondment basis, your Terms and Conditions will not change.

If you have any questions, or require further clarification, please speak to HR.

External Applications

Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications.

Please note: As an employer, Town & Country Housing does not provide sponsorship as a licensed UK employer.

Key dates

Applications Close:

Tuesday, 5 May 2026

Interview Date:

Tuesday, 12 May 2026