Finance SME Support Officer- FTC

Job summary

Finance SME Support Officer, full time, 23-month fixed contract

£29,000 plus a location allowance of £1,750 and excellent benefits

Based in Hanslope Park, Milton Keynes with 60% hybrid working pattern

Free shuttle bus available between central Milton Keynes and Hanslope Park

At FCDO Services, we protect the UK’s interests at home and overseas. We design and construct secure government buildings, courier diplomatic packages worldwide, safeguard government tech, and a whole lot more. Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we're on. In our world, it all matters.

At any moment in time, we have hundreds of active projects around the world, each with varying revenue streams. Our Finance team not only take great pride to understand the value in the financial management of these projects, they ensure everything is compliant with the National Audit Office to help deliver year end accounts to Parliament.

Job description

Trusted, commercially successful, and always growing. This is Finance with a twist, now, you’ve got the opportunity to join them.

Accounting for the nation’s interests.

Striking the perfect balance.

Creating value in your work.

It all matters.

Take care of the details so Finance can thrive

In this role, you’ll provide invaluable support to the Finance Subject Matter Experts (SMEs). Scheduling meetings and keeping accurate notes, you’ll monitor the System Queries mailbox and respond to queries – escalating more complex examples to the relevant SME’s workstream. You’ll process system access requests in line with FCDO Services policies and governance. Each morning, you’ll check that the system has correctly updated overnight, fixing any issues that you can and informing an SME if needed. Similarly, you’ll complete evergreen testing, recording results and raising defects, and data cleanse across workstreams. You will update and review documentation, such as training materials, forms and the FCDO Services SharePoint site. We’ll help you gain an enhanced knowledge of key applications that we use, such as Oracle Financial Applications.

Evolve your IT literacy and admin skills with us

You’ll bring excellent written and verbal communication skills, matched with a history of good customer/supplier relationships. You’re IT literate – familiar with database systems and you’ve used Excel to create spreadsheets for analysis and reporting purposes. It’s key that you have good attention to detail, numerical and analytical skills, paired with the ability to quantify and interpret data. Teamwork is important here, and you’ll need to develop effective relationships with Finance colleagues and beyond. But you’ll also need to be comfortable working independently, organising and prioritising work to achieve deadlines.

If you’ve previously worked in a Financial or Customer Service environment, excellent. An understanding of the inter-relationship of various finance functions would also be useful.

Discover the support you need to grow your career further

But we’re always looking to improve – just like you. That’s why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need.

Every single colleague must be security cleared before joining us. If you’re successful in your application, we’ll ask you to undergo our vetting process to achieve Security Check (SC) clearance. You can find out more about vetting on our website: https://www.fcdoservicescareers.co.uk/how-to-apply/

To find out more about our benefits and our organisation, please visit fcdoservicescareers.co.uk

Closing date: 12/04/2026

It takes a diverse team to protect a diverse world

The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation.

Person specification

IT literate. Familiarity with database systems and use of Excel to construct spreadsheets for analysis and reporting purposes.

Able to demonstrate the ability to form good customer/supplier relationships.

Demonstrate numerical and analytical skills.

Demonstrate the ability to work in a team as well as individually

Demonstrate the ability to organise and prioritise work to achieve deadlines.

Behaviours

We'll assess you against these behaviours during the selection process:

• Managing a Quality Service
• Delivering at Pace
• Working Together

Technical skills

We'll assess you against these technical skills during the selection process:

• IT literate. Familiarity with database systems and use of Excel to construct spreadsheets for analysis and reporting purposes.
• Able to demonstrate the ability to form good customer/supplier relationships.
• Demonstrate numerical and analytical skills.
• Demonstrate the ability to work in a team as well as individually
• Demonstrate the ability to organise and prioritise work to achieve deadlines.

We only ask for evidence of these technical skills on your application form:

• IT literate. Familiarity with database systems and use of Excel to construct spreadsheets for analysis and reporting purposes.
• Able to demonstrate the ability to form good customer/supplier relationships.
• Demonstrate numerical and analytical skills.
• Demonstrate the ability to work in a team as well as individually

Benefits

Alongside your salary of £29,000, FCDO Services contributes £8,401 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

To apply for this role, you will be asked to provide your CV, a personal statement, and provide answers to some job specific/technical skills.

Your CV and personal statement will not form part of the assessment they will provide an insight into your work history and experience.

Your CV should include:

• no personal identifying details
• career history with key responsibilities
• achievements
• qualifications

Your personal statement should outline your interest in the role.

Candidates will only be sifted on answers provided to the technical/ job specific questions which are outlined in the application form.

Those that are successful will be invited to a Face to face interview.

At the interview you will be asked a blend of questions on technical/job specific skills and behaviours.

Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Medical

Successful candidates will be expected to have a medical.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Fcdoservices.recruitment@fcdo.gov.uk
• Email : Fcdoservices.recruitment@fcdo.gov.uk

Recruitment team

• Email : Fcdoservices.recruitment@fcdo.gov.uk

Further information

If you feel your application has not been treated in accordance with the Civil Service Commission Recruitment Principles and you wish to make a complaint, you should contact FCDOServices.Recruitment@fcdo.gov.uk in the first instance.
If you are not satisfied with the response you receive from FCDO Services, you can contact the Civil Service Commission. For more information, please visit their website.