Finance Support Assistant

Job Description

Organisation: Leicestershire County Council

Work Location: County Hall, Glenfield, Leicester, LE3 8RA

Salary: £25,995 - £26,409per annum (pro rata for part-time) (pay award pending)

Working Hours: 37 hours per week

Contract Type: Permanent

Closing Date: 14th June 2026

Interview Date(s): 1st July 2026, 2nd July 2026

Leicestershire County Council is looking to appoint to a Finance Support Assistant post within Finance Operations (Corporate Resources Department), supporting Adult Social Care (ASC), Disabled Children’s Services, and Health.

This is a permanent post for up to 37 hours per week.

About the Role

Working within the Direct Payments team, dealing with approximately 4000 Direct Payment cardholders. The role involves monitoring the collection and payments of Missing Contributions for individuals financially assessed charges and identifying Surplus balances in Direct Payment accounts and the timely and accurate recovery of Surplus balances. The role will also provide support to the wider Direct Payments team, and we are looking for applicants that can demonstrate a flexible, adaptable approach to a wide range of tasks.

You will be part of a large, progressive team and will work in a fast-paced and modern finance environment which enables the collection of £56m of social care income for six thousand service users, and £160m of expenditure per annum with 500 providers. The Finance Operations team integrates people, technology, and robust processes, focussing on our customer’s financial needs to drive our performance and take pride in delivering a quality service.

We are looking for applicants who enjoy working as part of a vibrant team and in a fast-paced financial environment. You will be client-driven, understand the fundamentals of finance and be motivated to deliver change.

This post will provide an excellent opportunity to gain experience and understanding of Local Government Finance by being a member of Corporate Resources, collaborating with key stakeholders and partners across all levels.

About You

To apply for this post, you must be able to evidence in your application how you meet the following criteria:

• Experience of working with computerised financial systems and good knowledge of MS word and Excel, along with attention to detail and an understanding of financial controls and processes
• Ability to communicate effectively in writing, face to face and by telephone and understand the importance of confidentiality
• Able to efficiently plan of work and use effective time management skills
• Are committed to quality customer service
• Able to work within a very busy working environment and under pressure, prioritising work to meet tight deadlines
• Able to respond quickly to change and the introduction of new processes as the service expands
• Have an NVQ level 2 qualification in a relevant area e.g., Finance or Business Administration or similar appropriate equivalent

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion, please contact:

Karen Harrison, Team Leader

Telephone: 0116 305 0640

Email: Karen.A.Harrison@leics.gov.uk

How to Apply

At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.

If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.

By applying for this post, you agree to our Terms and Conditions.

About us

About Leicestershire County Council

At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone.

Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.

For further information on what it’s like to work for us and the benefits we offer, please refer to the following:

Our Recruitment Process
Our Organisational Values
Our Employee Benefits
Working for Us