Financial Operations Lead

Job summary

Can you lead and motivate a team to deliver high-quality financial transaction services?

Do you have experience building effective relationships to deliver high-quality financial operations supporting wider objectives?

Have you played a role in managing or reducing financial risks, such as debt or fraud?

If so, we’d love to hear from you!

We are seeking a Financial Operations Lead to join the Maritime and Coastguard Agency (MCA) who are an Executive Agency of the Department for Transport, providing multiple statutory functions as flag, port and coastal State and delivering international obligations for search and rescue, environmental protection and responding to major maritime incidents.

The Finance function is a key enabler for the Agency to ensure we can deliver against this remit, managing an annual budget of c. £572m. As part of the Directorate of Corporate Services, you will manage and support the delivery of the Purchase 2 Pay (P2P), Order 2 Cash (O2C) and General Ledger (GL) functions. You will be a subject matter expert for Unity Shared Services and Debt Management.

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at: Maritime and Coastguard Agency - Department for Transport Careers

Job description

As the Financial Operations Lead, you will lead the delivery of financial transactions across the Agency, ensuring that financial transactional processes are effective, a robust financial control environment is maintained, and value for money is obtained.

You will build effective relationships with local finance contacts and operational areas, develop an understanding of the business and have a key role to play in supporting the delivery of a range of initiatives that support the organisation in delivering its objectives. You will support business units and other finance colleagues to ensure Financial Operations can effectively underpin informed decision making and problem solving.

You will be the debt management lead for the Agency and, reporting to the Head of Financial Transactions and the Assistant Director Financial Controls, be responsible for Debt Management in accordance with the Government Functional Standard.

You will provide effective and inspiring leadership to the Financial Transactions team, fostering a high performing culture through continuous improvement and act as a liaison between MCA and Shared Service provider.

Your responsibilities will include, but aren’t limited to

1. Manage the Financial Transactions teams, in delivery of P2P, O2C and GL functions and carry out effective monitoring of transactional processes.
2. Manage the Agency’s debt position to minimise losses, advising on debt related decisions and leading on debt management reporting.
3. Use Data Analytics to identify trends, risks and opportunities for improvement in debt management and implement robust governance and assurance mechanisms to monitor performance and compliance.
4. Continuously improve and transform financial systems, processes and data, in a way that meets stakeholder needs, including supporting the delivery of the ‘Unity Shared Services’ ERP replacement programme.
5. Working closely with Financial Control colleagues, liaise with external audit to ensure progression of the Annual Report and Accounts for Parliament.
6. Effective leadership skills, with the ability to motivate and develop the Financial Transactions teams, promoting consistent excellence in the team’s output
7. Effective communication skills to explain financial processes in a clear manner to agency stakeholders
8. Analytical and problem-solving skills to work with others to understand the root causes of needs or problems to devise effective solutions and outcomes with clearly outlined associated risk

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Person specification

Essential qualifications:

• Hold or studying towards a professional qualification under AAT/CCAB/CIMA. Willingness to complete professional qualification in one to three years.

Required experience:

To be successful in this role you will need to have the following experience:

• Practical experience as a finance professional user of ERP/Accounting Systems
• Detailed knowledge of Debt Management
• Strong understanding of corporate governance frameworks, risk and audit processes
• Knowledge of using Microsoft Excel is essential, including but not limited to the use of LOOKUP, SUMIF, IF, text manipulation & pivot table functions
• Experience of using other Microsoft office products including Word, Power BI, TEAMS and PowerPoint
• Proven experience of leading or managing a team
• Able to work with minimal supervision, deliver to deadline; manage/work on concurrent tasks with good interpersonal and organisational skills and proven ability to plan and manage competing priorities
• Proactive approach to solving problems and issues, providing quality outcomes
• Evidence of providing excellent Customer Service with a professional approach

Additional Information

Working hours, office attendance and travel requirements

Full time roles consist of 37 hours per week.

Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 30 hours per week.

This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.

The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location/visiting stakeholders. Your designated workplace will be your contractual place of work. There may be occasions where you are required to attend above the minimum expectation.

Occasional travel to other offices will be required, which may involve overnight stays.

If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).

Visa Sponsorship

Please note that we will only offer sponsorship for a skilled worker visa where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa. Therefore, this role is not open to applications from those who require sponsorship – candidates must ensure they have the appropriate right to work in the UK before applying. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

Behaviours

We'll assess you against these behaviours during the selection process:

• Seeing the Big Picture
• Leadership
• Working Together
• Making Effective Decisions
• Delivering at Pace
• Managing a Quality Service

Benefits

Alongside your salary of £44,241, Maritime and Coastguard Agency contributes £12,816 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
• 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
• Access to the staff discount portal.
• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
• Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
• Flexible working options where we encourage a great work-life balance.

Find out more about the benefits of working at MCA (opens in a new window).

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

How to apply:

Our selection process ensures a comprehensive assessment of each applicant's skills, and potential fit within our organisation.

The selection process for this role will be:

Stage 1: Sift of CV and personal statement

Stage 2: Interview and Presentation

You must be successful at each stage to progress to the next stage.

Stage 1: Sift

At sift, you will be assessed against the following Success Profile elements:

• Experience – you will be asked to provide a CV (unlimited wordcount) and personal statement (1000-word count). Please provide evidence of your Experience of the following:
  • Experience of leading and managing in a Financial Transaction environment
  • Experience of Debt Management
  • Working with financial data and providing solutions

Further details around what this will entail are listed on the application form.

Should a large number of applications be received, an initial sift may be conducted using the lead Success Profile element, Experience – Leading and managing in a Financial Transaction environment. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview.

Please note: the sift will be completed on a rolling basis whilst the campaign is still live, so you may receive your sift scores before the advert closing date.

The sift will take place week commencing 26th January 2026

Stage 2: Interview and Presentation

At interview stage, you will be assessed against the following Success Profile elements:

• Behaviours:
  • Seeing the Big Picture
  • Leadership
  • Working Together
  • Making Effective Decisions
  • Delivering at Pace
  • Manging a Quality Service
    
    
• Experience

You will also be required to create and deliver a presentation to assess the Behaviour: Making Effective Decisions and Experience. Guidance will be provided if you are invited to interview.

The interviews will take place week commencing 9th February 2026

This interview will be conducted online via Microsoft Teams. Further details will be provided to you should you be selected for interview.

You can find out more about our hiring process, how to apply, and application and interview guidance on our careers site (opens in a new window).

Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change.

Further information on the selection process

We will also hold a 12 month reserve list for this role, which may lead to potential opportunities beyond the role you applied for. You can read more about our reserve lists here.

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Document Accessibility

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email DRGComms@dft.gov.uk for assistance.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit theHow We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

Pre-employment Checking

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

All External applicants and current employees of accredited non-departmental public bodies (NDPBs) will be required to undergo a Social Media Check. A Social Media Check is a review of your publicly available online activity, typically across platforms like LinkedIn, Facebook, X (formerly Twitter), Instagram, and others. The purpose is to identify any public posts or content that could raise concerns for employers, such as:

Hate speech or discriminatory behaviour

Threats or acts of violence

Illegal activity or substance misuse

Sexually explicit material

Extremist views or affiliations

Importantly, this check does not involve hacking into your accounts or accessing private messages. It only considers content you have chosen to make public.

Employers use this kind of screening to help ensure their workplace remains safe, inclusive, and aligned with company values. It’s not about judging your personality or lifestyle—it’s about checking for potential red flags that might affect the role or company culture.

If you have questions or concerns about the social media check, we would be happy to explain in more detail what’s being looked at and how your data is handled securely and fairly.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Rachel Millican
• Email : rachel.millican@mcga.gov.uk

Recruitment team

• Email : DFTRecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: dftrecruitment.grs@cabinetoffice.gov.uk
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here

Attachments

Financial Operations Lead approved Opens in new window (pdf, 184kB)