Fixed Term HR Administrator

Job summary

About the Role:

This role is an excellent opportunity for someone looking to start or develop a career in HR or administration within the Civil Service. You do not need previous HR experience to apply. We are looking for someone who is organised, reliable and keen to learn, with a genuine interest in providing a good service to others.

You’ll receive structured training, day-to-day support from colleagues, and exposure to a wide range of HR activities, including payroll, employee records and responding to staff queries. Many people use roles like this as a stepping stone into wider HR careers.

Additional Information:

If you would be interested to learn more about this role, please see our application pack on our website for further job details, salary information and assessment guidance.

Job description

Our HR Operations team sits at the heart of our People
Dictorate, supporting colleagues across COPFS throughout
their employment journey. We provide a professional,
accurate and customer-focussed HR service, with a particular
emphasis on payroll, employee records and responding to day
to day HR queries.

As an HR Administrator, you will be supported through
training, guidance and day to day supervision to build your
knowledge and confidence. You will work closely with
colleagues across HR Operations and the wider HR group,
gaining exposure to different areas such as Resourcing,
Employee Relations and Management Information.

You will play an important part in ensuring that colleagues are
paid accurately, records are kept up to date and queries are
handled professionally and on time. The role requires
accuracy, discretion and the ability to work to deadlines and in
return offers variety, a supportive team environment and
development opportunities for the successful candidate.

Key Responsibilities

• Carry out a range of administrative tasks across the
employee lifecycle, such as new starters, contractual
changes, absence and leavers
• Act as a first point of contact for HR queries, providing
a professional service and escalating issues
appropriately where needed
• Use HR systems and digital tools to maintain accurate
records, handling sensitive information with
confidentiality and care
• Organise and manage your workload to meet
competing priorities, particularly during busy periods
• Support the accurate processing of monthly payroll and
employee information, understanding the importance of
deadlines and checks and working within these
• Take part in training and on‑the‑job learning to build
your knowledge of HR processes, systems and ways of
working

Please note these are not exhaustive lists and other
duties may be required as appropriate to the role

Person specification

Applicants interested in this role will likely:

• Enjoy organising information and work accurately
• Be comfortable working to deadlines and managing a varied workload
• Provide a friendly, professional customer service (by e-mail, phone or in person)
• Handle sensitive information with discretion and confidentiality
• Be keen to learn new systems, processes and skills and challenge existing ways of working
• Works well as part of a team and asks questions when unsure

You might have gained these skills through work, education, volunteering, caring responsibilities or other life experience.

Please note that you may be required to carry out an additional assessment or presentation at interview. Further detail on this will
be included in your invite to interview letter.

Qualifications

• Ability to deliver excellent customer service, responding professionally to queries
• Ability to handle information accurately whilst working to deadlines
• Strong attention to detail
• Confident using digital tools such as Microsoft Word, Excel and MS Teams (or the ability to learn these quickly)
• Ability to plan and prioritise own workload whilst supporting the needs of the wider team.

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Managing a Quality Service
• Delivering at Pace

Technical skills

We'll assess you against these technical skills during the selection process:

• • 5 National 5’s at grades A-C (including English) or equivalent qualifications, or relevant experience gained in any setting

Benefits

Alongside your salary of £27,164, Crown Office and Procurator Fiscal Service contributes £7,869 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We offer an excellent range of benefits which include:

• • 25 days paid holiday + 11.5 public and privilege holidays (rising to 30 days paid holiday after 4 years).
  • Generous Civil Service Pension employer contribution, 28.97% of your pay
  • Flexible working hours and family friendly approach to work.
  • Cycle to Work Scheme and Season Ticket Loans.
  • Employee Wellbeing Support with Mental Health First Aiders and access to an Employee Assistance Programme.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.Please see our application pack on our website for all assessment details.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Sarah Smith
• Email : sarah.smith1@copfs.gov.uk

Recruitment team

• Email : recruitment@copfs.gov.uk

Further information

Please see our application pack on our website for full details.

https://www.copfs.gov.uk/about-copfs/careers/