Fraud Defence: Intelligence Officer (Whistleblowing/Human Intelligence)

Job summary

As an Intelligence Officer (Whistleblowing/Human Intelligence) within MOD Fraud Defence’s Confidential Hotline, you will support the lawful, safe and effective handling of individuals who raise concerns, provide sensitive information, or disclose suspected fraud, corruption, criminality, misconduct or unethical behaviour across Defence.

You will support the wider counter-fraud and corruption work of MOD by receiving, assessing, recording and disseminating information provided by whistleblowers, human intelligence sources and other reporting parties. The role contributes directly to MOD’s ability to identify harm, protect individuals, support appropriate investigative or management action, and improve counter-fraud and corruption maturity.

The role involves managing sensitive engagement with a range of Defence and external partners, including Ministry of Defence Police, Service Police, contractors, senior civil servants and other stakeholders across MOD.

This position is advertised at 37 hours per week.

Job description

A permanent position has arisen within MOD Fraud Defence’s Confidential Hotline Team, based at either RAF Wyton (Cambridgeshire) or Main Building (London)

The post holder will act as a Intelligence Officer (Whistleblowing/Human Intelligence), supporting the receipt, assessment and management of information provided by whistleblowers and other individuals who report allegations of criminality, misconduct, fraud, corruption or unethical behaviour involving MOD employees, Service personnel, contractors or Defence activity.

The role is demanding and highly sensitive. It requires sound judgement, discretion, resilience and the ability to work lawfully and safely with individuals who may be vulnerable, distressed, concerned about confidentiality, or at risk of detriment as a result of raising a concern.

The post holder will be responsible for supporting the safe, effective receipt, evaluation, assessment, recording and dissemination of source material and whistleblowing information. This includes maintaining accurate records, assessing risk, protecting confidentiality, supporting appropriate duty of care considerations, and ensuring that information is handled in accordance with relevant legislation, policy and Fraud Defence procedures.

The successful candidate will report to the Fraud Defence Confidential Hotline Manager.

The successful candidate will:

• Act as a first point of contact for the Confidential Hotline, engaging professionally and sensitively with whistleblowers, sources and reporting parties.
• Support the lawful and safe delivery of whistleblowing and Human Intelligence activity in accordance with applicable legislation, relevant Codes of Practice and Fraud Defence Standard Operating Procedures.
• Receive, assess and evaluate allegations of fraud, corruption, criminality, misconduct, unethical behaviour or other wrongdoing across Defence.
• Assess source material and intelligence to identify value, risk, credibility, sensitivity and appropriate dissemination routes.
• Disseminate relevant information to appropriate Defence, law enforcement, investigative or management recipients, ensuring that handling conditions and confidentiality requirements are properly considered.
• Support the welfare, health, safety and security considerations associated with individuals providing information to the Confidential Hotline.
• Maintain accurate, timely and comprehensive records of source material, including contact reports, risk assessments, handling decisions and dissemination activity.
• Maintain an up-to-date understanding of relevant policy, guidance and legislation applicable to whistleblowing, source handling, intelligence management, fraud, information handling and disclosure.
• Provide support in relation to serious duty of care issues, escalating concerns appropriately and in accordance with agreed procedures.
• Liaise with and advise Defence customers where necessary, ensuring that Confidential Hotline procedures are followed and relevant legal, policy and disclosure obligations are considered.
• Provide clear, accurate and appropriate advice to potential whistleblowers on policy, process, confidentiality, protections and indicative timescales.
• Support the Head of the Confidential Hotline and wider Fraud Defence leadership in achieving departmental objectives.
• Progress and update Confidential Hotline cases from initial receipt through to conclusion, including regular liaison with MOD stakeholders and partner organisations.

Person specification

This is a demanding and highly sensitive area of work. The role requires regular contact with individuals from a wide range of backgrounds who may raise concerns for different reasons and in challenging circumstances. The successful candidate must therefore demonstrate sound judgement, integrity, discretion, resilience and strong interpersonal skills.

It is essential that candidates can demonstrate:

• The ability to manage, assess and evaluate information to determine relevance, risk, intelligence value and appropriate action.
• Strong written communication skills, including the ability to produce accurate records, assessments, summaries and dissemination products.
• The ability to work with discretion in a sensitive operational environment.
• Strong organisational skills and the ability to manage competing priorities and progress cases to conclusion.

It is desirable that the candidate can demonstrate:

• Experience in a crime, fraud, intelligence, whistleblowing, source-handling or investigative environment.
• The ability to engage sensitively and professionally with whistleblowers, sources, victims, witnesses or reporting parties.
• A good understanding of confidentiality, information handling, source protection, duty of care and risk management.
• An understanding, and preferably working knowledge, of fraud legislation, whistleblowing arrangements, information handling and disclosure obligations.
• Advanced knowledge of Microsoft applications.
• ACFT, IPP, PIP or equivalent qualification is desirable.

Behaviours

We'll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Communicating and Influencing
• Working Together
• Delivering at Pace

We only ask for evidence of these behaviours on your application form:

• Making Effective Decisions

Benefits

Alongside your salary of £30,740, Ministry of Defence contributes £8,905 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Where business needs allow, some roles may be suitable for a combination of office and working from home as part of a non-contractual hybrid working arrangement. All office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to site capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD workplace, will also count towards this level of office attendance. Applicants can request further information regarding how this and other flexible working arrangements may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Behaviours

We’ll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Communicating and Influencing
• Working Together
• Delivering at Pace

Application stage

At sift, candidates will be assessed against the following:

1. Candidates will be required to provide CV details, including job history, qualification details and previous skills and experience.
2. Candidates must provide a personal statement, in no more than 500 words, demonstrating experience relevant to the role. Information on skills and experience will be used to sift for both interview and final selection.
3. In no more than 250 words, candidates must provide an example of the behaviour Making Effective Decisions.

Interview stage

At interview, candidates will be assessed against the following behaviours:

• Communicating and Influencing
• Working Together
• Delivering at Pace

Timetable

• Advert closes 13th October 2026
• Sift to take place w/c 14th October 2026
• Invite to interviews w/c 14th October 2026
• Interviews are expected to take place w/c 26th October 2026

All dates are indicative and subject to change.

Further information:

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points-based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.

The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Mark Moakes
• Email : confidential-hotline@mod.gov.uk

Recruitment team

• Email : DBSCivPers-Resourcingteam3@mod.gov.uk

Further information

Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk.

Attachments

Candidate Information Opens in new window (docx, 32kB)Defence Internal Brief notice Opens in new window (docx, 43kB)Defence Civil Service Offer Opens in new window (pdf, 1562kB)