Globally Mobile Employees Tax Specialist

Job summary

Discover what it’s like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here.

Rule keepers - begin your compliance journey

Large businesses play a pivotal role in the UK economy. They are broadly defined as having an annual turnover of more than £200m or £2bn in assets. HMRC also considers a range of other factors such as complexity, level of risk, or global mobility in addition to those criteria.

Within HMRC’s Customer Compliance Group, Large Business Directorate (LB) is responsible for and works with around 2,000 of the UK’s largest businesses to support their compliance across all taxes and duties.

A Customer Compliance Manager (CCM) is assigned to each business to make sure businesses pay the correct amount of tax at the right time. The CCM is supported by tax professionals and other specialists within LB and works closely with other Directorates across HMRC.

In Spending Review 2025, HMRC successfully made the case to HM Treasury to recruit an additional 5,000 Compliance Officers (Tax Specialists) to increase compliance activity across a range of priority risk areas to effectively drive down the Tax Gap.

As a Globally Mobile Employees (GMEs) Tax Specialist, you’ll tackle complex cross-border tax issues, supporting this work on some of the UK’s largest businesses. This role offers the chance to shape compliance strategies, advise on GMEs risks, and work collaboratively across HMRC towards ensuring fairness and integrity in the tax system.

Job description

The successful candidate will be a visible and inspiring leader who will act as a Subject Matter Expert or Technical Lead supporting LB nationally to design and deliver compliance projects and otherwise manage complex ED risk within LB.

The Globally Mobile Employees (GMEs) Tax Specialist will work alongside the Grade 6 GMEs Lead to drive forward the strategic approach on GMEs risks for Large Business Compliance Activity.

The GMEs Tax Specialist will be required to:

- Identify compliance risks in the LB population, utilising various data sources.

- Provide direct technical support to LB Employment Duties (ED) compliance colleagues on GMEs matters.

- Act as one of the ‘go to’ people in LB for advice and represent LB’s views across HMRC’s Customer Compliance Group (CCG).

- Build understanding of and support the continuing development of the LB strategy for these risks and drive this forward.

- Lead a network of Risk Specialists to continue to work towards a high quality, consistent and professional approach to LB compliance in this area.

- Collaborate with key stakeholders to support and deliver compliance results and affect relevant legislative changes.

The role may require some travel within the UK and occasional overnight stays. The successful applicant will be expected to be flexible regarding this.

There will be no direct line management responsibilities.

Additional Location information - Transitional sites:

For more information on where you might be working, review this information on our locations.

If your location preference is for the following site, it’s important to note that this is not a long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.

This site is:

• Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle.

You will be given more information about what this means at the job offer stage.

Leeds Location:

Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC’s Moves Adjustment Payment guidance.

Person specification

The GME’s SML role will require strong leadership, organisational and communication skills with the ability to adapt to differing customer needs quickly.

The successful candidate must be able to demonstrate their ability to:

• Confidently and effectively collaborate with a wide range of internal (including Policy, Technical, Communications and Digital) and external stakeholders.

• Consider the full range of compliance treatments available and make effective decisions as to which is/are most appropriate to the risk presented.

• Positively interact and influence behaviours internally and externally, offering both proactive and reactive support where required, to achieve the best outcome for all parties. This will include activity aimed at identifying and considering the impact of Legal Interpretation behaviour, working with stakeholders to promote compliance and implement appropriate responses.

• Provide clear direction to peers and junior members of the team.

• Display strong organisational skills to ensure customer requirements are managed and HMRC’s business needs, operational targets and priorities are met.

• Build capability, championing continuous improvement and inspiring/supporting team and others to be their best and deliver a quality service at pace.

The prospective candidate will have excellent communication skills and will build and maintain relationships with complex customers and other key internal and external stakeholders.

The successful candidate will use their technical knowledge and skills to act as a leader on specific GMEs technical issues and model professional skills and behaviours for LB, working closely with other key stakeholders and within the new LB model.

Essential Criteria

All applicants are expected to clearly demonstrate their suitability against the essential criteria within both their application and any subsequent interview.

• Technical Expertise and Making Effective Decisions - proven recent experience in resolving complex Globally Mobile Employee issues, applying sound judgement, legislation, and case law to make effective decisions.
  
  
• Communication and Influence - proven ability to influence behaviours and outcomes through effective written and verbal communication with diverse stakeholders at all levels, both internal and external to the organisation, including the capability to prevent and resolve disputes through skilled negotiation and persuasion.
  
  
• Leadership and Capability Building - strong leadership capabilities including experience providing direction, mentoring colleagues, building team capability, championing continuous improvement, and modelling professional behaviours that inspire quality service delivery and foster a culture of excellence.
  
  
• Organisational Excellence - excellent organisational skills with the ability to manage multiple competing priorities, adapt quickly to differing customer needs, deliver operational targets whilst maintaining customer service excellence, and demonstrate responsiveness in a fast-paced environment.

Qualifications

Please confirm on your application which qualification/s you hold:

It is essential that you are a qualified Tax Professional. You MUST also hold one or more of the following:

• Chartered Tax Adviser (CIOT)

• Advanced Diploma in International Taxation (CIOT)

• AIIT (including Paper 4*)

• A Consultative Committee of Accountancy Bodies (CCAB) membership qualification including:

· Institute of Chartered Accountants of England & Wales (ICAEW),

· Institute of Chartered Accountants in Scotland (ICAS)

· Institute of Chartered Accountants Ireland (ICAI)

· Association of Chartered Certified Accountants (ACCA)

• Chartered Institute of Management Accountants (CIMA)

• Post Graduate full legal qualification - in taxation matters.

• For previous or existing HMRC employees TSP or predecessor qualification (TPDP, IDP, ITS2, CPT FT2) - (note - existing HMRC employees would only be eligible if they have completed the appropriate course to get them to G7 level (or above) as a tax professional).

In October 2023, a decision was made that applicants for G7 Tax Professional roles must have successfully completed the Tax Specialist Programme or hold an equivalent qualification. To enable career development for experienced colleagues already in Tax Professional roles, if you have been successful in gaining a G7 Tax Professional role through open competition prior to October 2023, and you are not subject to any Performance Management action, you are now able to apply on level transfer for other G7 Tax Professional roles.

Please note that if you applied successfully for a non-tax professional role on promotion to Grade 7 prior to October 2023, whether or not you had had prior tax experience, you would not be able to apply on level or promotion for tax professional roles.

Benefits

Alongside your salary of £58,541, HM Revenue and Customs contributes £16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.

We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

• Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.
• Family friendly policies.
• Personal support.
• Coaching and development.

To find out more about HMRC benefits and find out what it’s really like to work for HMRChear from our insiders or visitThinking of joining the Civil Service.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

We will be holding a Candidate Information Session as a group webinar where you can hear directly from the team about a day in the life of the role, the wider team & HMRC. We will also be discussing the application process and next steps. Additionally, there will be time on these sessions for you to ask questions directly to the team.

We are holding information sessions about this role on: Wed 4th Feb at 1pm

To register, follow this link to forms: https://forms.office.com/e/igeXSsPRhc

How to Apply

As part of the application process, you will be asked to provide the following:

• To apply, please complete the advertised CS Jobs application process by submitting a CV. When preparing your CV, please read and understand the Essential Criteria and qualification requirements thoroughly (found in person specification section), as this is what your written evidence will be assessed against. Your CV will be scored, but you should limit the word count to 300 for each role you include.

Further details around what this will entail are listed on the application form.

Sift

At full sift your CV will be assessed, with the successful candidates being invited to interview.

We may also raise the score required at any stage of the process if we receive a high number of applications.

Interview

During the panel interview, you will be asked questions with reference to the job specification and essential criteria, to assess your experience and explore in detail what you are capable of, and this is an opportunity to evidence your expertise.

Candidates will also be asked to deliver a presentation demonstrating their technical leadership skills, which must relate to a real example. The presentation should draw out candidates’ experience of resolving complex technical issues, their leadership skills and their ability to work collaboratively, build strong relationships across business groups, delivering through others, and ability to work under pressure. Candidates will be provided with 10 minutes to deliver a presentation with a further 10 minutes for follow up questions from the panel. Presentation details will be provided in advance of the interview.

Interviews will take place via video link (Microsoft Teams).

Sift and interview dates to be confirmed.

Eligibility

Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days(Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake with your eligibility form, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’

To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.

Reserve List

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.

Criminal Record Check

Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.

Merit List

After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.

Hybrid working at HMRC

HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time).

Reasonable Adjustments

We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.

If you need a change to be made so that you can make your application, you should:

• Contact the UBS Recruitment Team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

Important information for existing HMRC contractual homeworkers

This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the ‘location preferences’ section that you can travel to.

Terms and Conditions

Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.

HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.

Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.

Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.

Questions relating to an individual application must be emailed as detailed later in this advert.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

New entrants will join on the minimum of the pay band.

Please note that if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.

If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Annameka McLucas
• Email : annameka.mclucas@hmrc.gov.uk
• Telephone : 03000555796

Recruitment team

• Email : unitybusinessservicesrecruitmentresults@hmrc.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles.

In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk. Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns, unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles.

If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.