Grounds Service Administrator

• HR_Recruitment_Pack_2024

We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications.

All submitted information, whether supported by AI or not, must accurately reflect the applicant’s own skills, experience, and qualifications.

Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process.

From April 2027, Guildford Borough Council and Waverley Borough Council will become part of the new West Surrey unitary council, following the government’s confirmed plans for local government reorganisation across Surrey. This change will see the current twelve councils replaced by two new authorities, East Surrey and West Surrey, with West Surrey taking responsibility for the areas currently served by Guildford, Waverley, Runnymede, Spelthorne, Surrey Heath and Woking.

As we move towards this transition, our focus remains firmly on delivering high‑quality, value‑for‑money services and staying true to our shared organisational values of Collaboration, Wellbeing, Trusted, Value for Money and Professionalism.

We recognise that any period of organisational change can bring questions, particularly regarding future structures and working arrangements. Throughout this process, we are committed to supporting our colleagues with transparency and care prioritising wellbeing, maintaining a trusted and open dialogue, and ensuring continued access to learning and professional development opportunities.

While the exact shape of the new West Surrey Council beyond 2027 is still being developed, joining us now means becoming part of an organisation where collaboration thrives and where your contribution will directly influence one of the most significant local government transformations in decades. You’ll gain valuable experience, play an active role in shaping the future of public services across West Surrey, and work within a team committed to professionalism and delivering outstanding outcomes for our communities.

Together, we will ensure a smooth transition and continue to deliver exceptional services for residents both now and into the future.

To apply for this vacancy, click the “Apply Online” link.

If you are not already on Waverley Borough Council's website for this vacancy, you will be redirected to our website's jobs page. Either click "Apply Online" at the bottom of this page, or at the top left hand side under Waverley Borough Council click either the "Log in" button (if you are already registered) or the "Register" button.

You will be redirected to the JobsGoPublic system, which manages our online recruitment process. Once you have registered with JobsGoPublic (which is free to use) you can log in to your application at any time and keep track of where you are in the recruitment process.

If you are unable to use this service or would like assistance, please contact us via hr@waverley.gov.uk or call the Human Resources team on 01483 523388.

About Waverley Borough Council

Waverley is an ambitious authority, committed to being one of the leading councils in the country. We are focused on delivering high-quality services, providing value for money, and supporting our communities through well-managed public spaces and strong partnerships.

About the Role

We are looking for a Grounds Service Administrator to join our Grounds Maintenance Services team within Environmental Services. This is a vital role supporting the delivery of safe, high-quality and accessible parks, open spaces, and sports facilities across the borough.

Working closely with supervisors, managers, operatives and external partners, you will provide efficient and accurate administrative support, ensuring services operate smoothly and meet performance, safety and customer service standards.

Key Responsibilities

• Provide day-to-day administrative support to the Grounds Maintenance Services team
• Maintain accurate operational, staff, health and safety and performance records
• Process orders, invoices and monitor expenditure and stock levels
• Administer sports bookings, customer enquiries and associated invoicing
• Maintain holiday, sickness and absence records and support KPI reporting
• Log and track work, complaints and customer requests using Confirm or similar systems
• Maintain health and safety documentation and compliance records
• Produce regular reports, KPI data and activity updates for management

About You

We are looking for someone who is organised, proactive and customer-focused, with:

• Proven administrative experience, ideally within a local authority or operational service environment
• Strong IT skills including Microsoft Excel, Word and finance or booking systems
• Excellent communication skills, both written and verbal
• Ability to manage workloads independently while supporting a wider team
• A flexible, can-do approach and commitment to excellent customer service
  
  

Why Work With Us?

We offer a supportive team environment, flexible working arrangements, opportunities for learning and development, and the chance to make a positive difference to local parks and communities.

A full driving licence is desirable.

Strictly no agencies please.

Closing date for applications: 9am on 6th May 2026

Interview date: w/c 11th May 2026

In return for your valued contribution, we can offer you a competitive benefits package which includes hybrid working and agile working policies, training and development opportunities, generous annual leave and flexi time, free onsite parking, an employee assistance scheme and membership of the Local Government Pension Scheme. You can find out more about working at Waverley and our benefits by visiting - Working at Waverley Borough Council | Waverley Borough Council

The district is home to many different people, and we want our workforce to reflect our diverse local communities. We encourage and welcome applications from people of all backgrounds and experiences - we are a Disability Confident employer and appoint on merit. You can find out more about this scheme and check your eligibility here

We are proud to have signed the Armed Forces Covenant and welcome applications from serving or ex-members of the armed forces and their partners. We offer an interview scheme for serving and ex-military forces members when they meet the essential criteria for the role. You can find out more about this scheme and check your eligibility here

Please note we do not accept applications after the stated closing time and right to work in the UK will be checked as part of the interview process.