Head of CSO Performance & Insights

Job summary

We are looking for an experienced analyst to lead a cross-functional group performance team to collectively design and implement Chief Scientific Officer (CSO) group-level performance and its associated products to reduce inefficiency, join up the business and create a culture of performance. This is a new Performance and Insights team within the CSO Group and sits in the Public Health Microbiology (PHM) Operations, Programmes & Performance Division.

• Establish and lead the new CSO Performance Team within the Public Health Microbiology (PHM) Operations, Programmes & Performance division.
• Develop organisational expertise in performance management, drawing on best practice models nationally and internationally.
• Design robust performance systems to support UKHSA in meeting its Strategy and Business Plans.

As a new and diverse team, these roles provide the opportunity to support improved health outcomes and reduced health inequalities through utilising:

• Your analytical experience and skills to build capability and support your team in driving evidence-based decisions across UK Health Security Agency, so that the organisation can harness our data to make better decisions, mitigate operational risks and drive improvement.
• Your leadership and stakeholder management to identify the KPIs that must drive the decision managers and leaders are making, at all levels of the Group
  and UKHSA.

Job description

The team are responsible for determining the key performance metrics and early warning indicators for the group. Ensuring performance reporting, reflects the priorities of the organisation and supports decision making.

As a supportive line manager, our ideal candidate will have experience of applying a range of analytical techniques in an operational or delivery environment, and thrive on identifying and structuring problems. Who then makes an impact, through leading implementable analytical results.

Work closely with our leaders and subject matter experts to translate strategic priorities into robust measures written into performance reporting to ensure
sufficient levers to drive in year implementation.

• Re-design the Business Planning process so it aligns with Performance KPI development
• Align funding and vertical business plans to high level strategic priorities and outcomes framework
• Support packages for directorates to facilitate development of KPIs in their areas of expertise
• Alignment with accountability framework so that KPIs are meaningful for the managers that receive them
• Supporting the development and interpretation of operational metrics and reporting dashboards in order to communicate performance clearly.
• Undertaking ad-hoc analysis of a range of data and information, to identify trends, themes and building risks.
• Build and own the metadata for consistent KPI reporting
• Develop process for the capture and storage of performance data in a standardised format
• Development and maintenance of report front end in a ‘self-serve’ environment

Person specification

Essential Criteria:

• Strong interpersonal skills, able to collaborate with other analysts and key stakeholders.
• Experience of shaping a high-level vision, strategy and priorities to enable an organization to meet its strategic aspirations
• Working knowledge and application of: a range of estimation, forecasting and modelling approaches; decision analysis and scenario planning techniques.
• Analytical experience in operational/delivery environments, including drawing key measures or recommendations through synthesising data from a range of sources, including surveys.
• Outstanding collaboration and influencing at all levels.
• Experienced and competent manipulating data in Excel and PowerBI or similar.
• Visible, inclusive leadership that builds capability and drives continuous improvement.
• Strong verbal and written communication skills, with experience of summarising and explaining complex performance data succinctly to a wider audience.

Desirable Criteria:

• The work is most closely suited to a member of one of the cross-Government analytical professions.

Benefits

Alongside your salary of £70,797, UK Health Security Agency contributes £20,509 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Selection Process Details (Success Profiles)

This vacancy is using Success Profiles and will assess your Behaviours, Experience & Strengths.

Stage 1: Application & Sift

Success profiles Success Profiles - GOV.UK

You will be required to complete an application form. You will be assessed on the listed eight essential criteria, and this will be in the form of a:

• Application form (‘Employer/ Activity history’ section on the application)
• 1500 word supporting statement.

This should outline how you consider your skills, experience and knowledge provide evidence of your suitability for the role, with reference to the essential criteria.

You will receive a joint score for your application form and statement. (The application form is the kind of information you would put into your C.V –please be advised you will not be able to upload your CV. Please complete the application form in as much detail as possible). Please do not email us your CV.

Longlisting: In the event of a large number of applications we will longlist into 3 piles of:

• Meets all essential criteria
• Meets some essential criteria
• Meets no essential criteria

If used, the pile ‘Meets all essential criteria’ will proceed to shortlisting.

Shortlisting: In the event of a large number of applications we may conduct an initial sift, on the lead criteria of:

• Experience of shaping a high-level vision, strategy and priorities to enable an organization to meet its strategic aspirations
• Analytical experience in operational/delivery environments, including drawing key measures or recommendations through synthesising data from a range of sources, including surveys.
• Visible, inclusive leadership that builds capability and drives continuous improvement.

Desirable criteria may be used in the event of a large number of applications/large amount of successful candidates.

If you are successful at this stage, you will progress to interview & assessment.

Feedback will not be provided at this stage.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Stage 2: Interview

Success profiles Success Profiles - GOV.UK

You will be invited to a single remote interview.

Behaviours and strengths will be tested at interview through questioning.

The Behaviours tested during the interview stage will be:

• Seeing the Big Picture (Lead)
• Changing and Improving
• Leadership
• Communication and Influencing
• Developing Self and Others

There will be a ten minute Power Point Presentation. Based upon the candidate presenting their Knowledge and Skills on Performance Management.

Qualifications and Registrations

For roles where specific qualifications or registrations are required, successful applicants will be asked to provide appropriate evidence. Employment cannot
commence until satisfactory documentation has been received and verified.

Location

This role is being offered as hybrid working based at any of our Core HQs. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month) working at one of UKHSA's core HQs (Birmingham, Leeds, Liverpool, and London). Our core HQ offices are modern and newly refurbished with excellent city centre transport links and benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC).

Security Clearance Level Requirement

Successful candidates must pass a enhanced disclosure and barring security check before they can be appointed.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Security Check.

For meaningful National Security Vetting checks to be carried out individuals need to have lived in the UK for a sufficient period of time. You should normally have been resident in the United Kingdom for the last 5 years as the role requires Security Check (SC) clearance. UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.

Eligibility Criteria

External: Open to all external applicants (anyone) from outside the Civil Service (including internal applicants).

Reasonable Adjustments

The Civil Service is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, we will consider any reasonable adjustments that could help you. An adjustment is a change to the recruitment process or an adjustment at work. This is separate to the Disability Confident Scheme. If you need an adjustment to be made at any point during the recruitment process you should contact the recruitment team in confidence as soon as possible to discuss your needs.
You can find out more information about reasonable adjustments across the Civil Service here: Reasonable Adjustments , Civil Service Careers

International Police check

If you have spent more than 6 months abroad over the last 3 years you may need an International Police Check. This would not necessarily have to be in a single block, and it could be time accrued over that period.

Internal Fraud Check

If successful for this role as one aspect of pre-employment screening, applicant’s personal details – name, national insurance number and date of birth - will be checked against the Cabinet Office Internal Fraud Hub, and anyone included on the database will be refused employment unless they can show exceptional circumstances. Currently this is only for external candidates to the Civil Service.

Careers website

Please visit our careers site for more information UKHSA Hub , Civil Service Careers

Salary Information

If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms.

Please be aware that the salary is based on the office location.

Civil Service Grade 6

£70,797 - £81,450 (National)

£72,950 - £83,443 (Outer London)

£75,104 - £85,436 (Inner London)

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Nigel Poole
• Email : Nigel.Poole@ukhsa.gov.uk

Recruitment team

• Email : recruitment@ukhsa.gov.uk

Further information

The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should
contact the UKHSA Complaints team via email at: Complaints@ukhsa.gov.uk