Head of Cyber Recovery, Storage and Backup (£69,501 - £98,061)

Job summary

Do you have senior leadership experience in cyber recovery, storage and backup services within complex IT environments?

Do you have the judgement to lead recovery planning and response for our critical national infrastructure?

If so, we would love to hear from you.

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday.
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at Driver and Vehicle Licensing Agency - Department for Transport Careers

Job description

As Head of Cyber Recovery, Storage and Backup at DVLA, you will be accountable for the strategic leadership, management and delivery of DVLA’s cyber recovery, storage and backup services. Ensuring DVLA maintains a tested, secure and resilient capability to recover critical systems following cyber incidents and ransomware attacks. The role plays a critical part in protecting DVLA’s data and enabling the continued delivery of essential public services.

You will provide senior technical and operational leadership across on premise and cloud based platforms, leading multidisciplinary teams and working closely with colleagues across Information Technology Services (ITS), Cyber Security, Service Management, Business Continuity and external suppliers.

You will lead the development and delivery of recovery strategies and act as DVLA’s authority on recovery readiness, vault security and protection assurance, providing confidence to senior leaders, auditors and assurance bodies.

In addition, you will own the technology roadmap for storage, backup and cyber recovery platforms, ensuring services are sustainable, secure and deliver value for money. You will be responsible for supplier and contract management, investment decisions and the safe delivery of change across live and recovery environments.

During live incidents, you will provide calm, authoritative leadership, making high impact decisions and clearly communicating risks, recovery options and progress to senior stakeholders across the Agency.

Your responsibilities will include, but aren’t limited to:

1. Develop strategic and tactical recovery testing playbooks and plans for technologies and services in your area of responsibility, ensuring they are future-proofed and that the organisation derives maximum value from investment in technologies.
2. Own the operational relationships with suppliers, ensuring services and products are delivered and aligned to industry best practice including performance and incident management and regulatory and contractual requirements.
3. Act as the DVLA authority for recovery readiness, protection assurance and vault security, demonstrating to audit and assurance bodies that a tested, offline and immutable recovery capability is consistently maintained.
4. Lead, direct and manage investment for storage, backup and cyber‑recovery services, owning the resourcing and delivery of change, recovery testing, post‑attack recovery and hardware refresh activities, ensuring solutions are designed to evolve and are delivered across multiple teams and disciplines.
5. Lead, direct and maintain the capability of the storage, backup and cyber-recovery teams in the end-to-end design, implementation, governance, and operation of the storage, backup, vault and clean-room environments. supporting DVLA in line with formal governance.
6. Manage storage, backup and cyber-recovery services by building and maintaining relationships with senior stakeholder advising and guiding multi-disciplinary teams to ensure operational excellence. Reviewing implementation plans, ways of working and identifying improvements.
7. Work with technical architects to translate the architectural designs into operations and support technical architects in operationalising the designs.

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.

For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Person specification

Required experience:

To be successful in this role you will need to have the following experience:

• Significant experience in cyber recovery, storage and backup services, gained through hands on leadership in large, complex IT environments. You will bring technical expertise alongside the ability to operate strategically, balancing risk, cost, recoverability and service continuity.
• A proven track record of leading and developing high performing technical teams, embedding strong governance, assurance and continuous improvement practices. You will be comfortable working across organisational boundaries, influencing senior technical and nontechnical stakeholders and managing critical supplier relationships.
• Confident making complex decisions in high pressure situations, including during live incidents, and able to communicate clearly and effectively with senior leaders about technical risk, recovery options and business impact.

Additional Information

The role is part of the Government Digital and Data profession and utilises an enhanced Capability–Based Pay Framework which provides access to a Digital and Data allowance.

The base pay is £69,501. In addition to this the role includes a Digital and Data allowance of up to £28,560.

The value of allowance awarded will be based on an assessment of your skills and experience as demonstrated through the selection process. Here are more details on the pay framework.

Working for the DVLA Digital Team

At DVLA, licensing is just the start. Every project you implement, touch and deliver has a ripple effect that’ll wash across the nation. Here the work you’re doing has the capacity to change the way 53 million people interact with our services. As we aim to keep our roads some of the safest in the world, our innovative, transformative digital-led services help optimise a nation of individuals and business every single day.

To see how our people are transforming our digital services, head over to our DVLA Digital Services Blog and, to understand more about the great opportunities and benefits of working at DVLA read our Inside DVLA blog.

Working hours, office attendance and travel requirements

Full time roles consist of 37 hours per week. This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.

The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location. There may be occasions where you are required to attend above the minimum expectation.

If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).

Security Check

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check. To allow for meaningful checks to be carried out, candidates will be required to have at least 5 years continuous residency in the UK. All applicants for this role must ensure that they meet this minimum residency requirement - if you do not, your application will be withdrawn.

Visa Sponsorship

Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application.

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Communicating and Influencing

Technical skills

We'll assess you against these technical skills during the selection process:

• Information security (Skill Level Practitioner)
• Ownership and initiative (Skill Level Practitioner)
• Technical Understanding (Skill Level Practitioner)

Benefits

Alongside your salary of £69,501, Driver and Vehicle Licensing Agency contributes £20,134 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Passionate, reliable and always willing to push yourself and those around you, you’ll continue to seek improvement in your own role and challenge us too. Because we pride ourselves on how we approach your development. From training courses to specialist skills workshops and opportunities to grow your expertise, we thrive when you thrive. You can find out more about all of the above here alongside a full list of our benefits:

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:

• Best in class learning and development tailored to your role
• An environment with flexible working options where we encourage a great work-life balance
• A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues
• Generous employer contribution of 28.9%, depending on chosen pension scheme
• Flexible working options where we encourage a great work-life balance
• Digital communities with clear career frameworks
• On-site gym plus personal training available (membership applies)
• On-site nursery, restaurants and coffee bar
• 25 days holiday (plus bank holidays), increasing by 1 each year (up to 30) & 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
• Free parking

Find out more about the benefits of working at DfT and its agencies (opens in a new window).

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

How to apply

As part of the application process, you will be asked to complete a CV and personal statement. Further details around what this will entail are listed on the application form.

Our selection process ensures a comprehensive assessment of each applicant's qualifications, skills, and potential fit within our organisation.

The selection process for this role will be:

Stage 1: Sift of CV and personal statement

Stage 2: Interview

You must be successful at each stage to progress to the next stage.

Stage 1: Sift

At sift, you will be assessed against the following Success Profile elements:

Experience – you will be asked to provide a CV (unlimited wordcount) and personal statement (1000-word count). Please provide evidence of your experience of the following essential criteria:

• Senior experience in leading cyber recovery, storage and backup services, including recovery planning, testing and assurance for critical systems.
• Proven ability to lead, motivate and develop multidisciplinary technical teams, working effectively with suppliers and partners. Demonstrates calm, decisive leadership in high‑pressure situations.
• Strong ability to build and maintain effective relationships with senior stakeholders, influencing decisions and communicating complex technical risks and recovery options clearly.
• Experience of owning and delivering technology roadmaps and investment decisions to maintain secure, resilient and recoverable services.

The sift will take place from 20th May 2026.

Stage 2: Interview

At interview stage, you will be assessed against the following Success Profile elements:

• Behaviours: Leadership, Communicating & Influencing
  
  
• Technical:

- Principal Infrastructure Engineer Information security (Skill Level Practitioner)

- Principal Infrastructure Engineer Ownership and initiative (Skill Level Practitioner)

- Principal Infrastructure Engineer Technical Understanding (Skill Level Practitioner)

The interview will also include a presentation. Guidance will be provided if you are invited to interview.

The interviews will take place week commencing 1st June 2026.

This interview will be conducted in person at our Swansea office (DVLA, Longview Road, Morriston). Further details will be provided to you should you be selected for interview.

You can find out more about our hiring process, how to apply, and application and interview guidance on our careers site (opens in a new window).

Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change.

Further information on the selection process

Feedback on your application can only be provided if you attend an interview or assessment.

We will also hold a12-month reserve list for this role, which may lead to potential opportunities beyond the role you applied for. You can read more about our reserve lists here.

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Document Accessibility

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email DRGComms@dft.gov.uk for assistance.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit theHow We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

For further information on National Security Vetting please visit the Demystifying Vetting website.

Pre-employment Checking

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

If your application is successful but you have been dismissed from the Civil Service within the last 12 months, your application could be removed at the pre-employment checking stage.

All External applicants and current employees of accredited non-departmental public bodies (NDPBs) will be required to undergo a Social Media Check. A Social Media Check is a review of your publicly available online activity, typically across platforms like LinkedIn, Facebook, X (formerly Twitter), Instagram, and others. The purpose is to identify any public posts or content that could raise concerns for employers, such as:

Hate speech or discriminatory behaviour

Threats or acts of violence

Illegal activity or substance misuse

Sexually explicit material

Extremist views or affiliations

Importantly, this check does not involve hacking into your accounts or accessing private messages. It only considers content you have chosen to make public.

Employers use this kind of screening to help ensure their workplace remains safe, inclusive, and aligned with company values. It’s not about judging your personality or lifestyle—it’s about checking for potential red flags that might affect the role or company culture.

If you have questions or concerns about the social media check, we would be happy to explain in more detail what’s being looked at and how your data is handled securely and fairly.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : ITS Recruitment Team
• Email : itsrecruitment@dvla.gov.uk

Recruitment team

• Email : dftrecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: dftrecruitment.grs@cabinetoffice.gov.uk
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here

Attachments

Role Profile Opens in new window (pdf, 196kB)DVLA Digital Job Brochure - V1 2025 Opens in new window (pdf, 2074kB)