Head of Digital Delivery - Crime and Cross-cutting Digital and Technology Services

Job summary

This is a Nationally based role

Job description

The Role

The Head of Digital Delivery reports to the HMCTS Chief Digital and Information Officer and is accountable for leading, developing and delivering all aspects of the DTS digital delivery outcomes, in line with the DTS Technology Strategy to:

• Meet business and user needs. Prioritise and resource work activities
• Shape and transform the way business is done, developing the capability to provide better online services to achieve faster and more effective models of delivery at optimal cost
• Lead the DTS Digital Delivery function, inspiring others and creating a team which makes individuals feel proud to be a member.

As a senior leader within HMCTS, you will provide inspirational, active and dynamic leadership, contributing to the vision, strategy and business performance of HMCTS, and communicating objectives, plans and priorities with clarity, conviction and enthusiasm using project methodologies to deliver large packages of digital work.

You will be a member of the HMCTS Digital Change Senior Management Group. As such you will be expected to work effectively with senior leaders across HMCTS, the Ministry of Justice and wider Government Digital community.

You will be expected to quickly build trust and credibility at all levels in the organisation, whilst having the resilience and gravitas to drive forward this agenda. You will build and maintain relationships with the senior judiciary.

You will support digital working with and across HMCTS, in a way that makes digital services accessible, inclusive and open to all. You will be taking a lead the transition of new products into live service and ensure we have a capable, motivated and sustainable team

Key Responsibilities

Lead a geographically distributed team of: c300-400 FTE staff, contractors, managed services and strategic suppliers to:

• Lead the transition of new services delivered by the HMCTS Reform Programme into live service and establish future enhancements of new services in line with DTS, HMCTS and Justice Digital’s strategic objectives. You will be accountable for the service delivery and performance of the Digital Delivery team, providing assurance to HMCTS ExT and MoJ Senior Stakeholders that appropriate governance as been applied.
• Manage delivery and development of key applications and continuous improvement of new applications following their deployment, identifying, managing and being accountable for strategic risk management and real-term benefits realisation. Including the delivery of the necessary changes for Leveson and release in error initiatives – key strategic initiatives of the MOJ.
• Provide application support services that maintain and enhance the technical products that deliver HMCTS’ services to staff, the judiciary, professional users and customers. This includes ensuring the capability to manage current and new services.
• Using Project Management Methodologies (in particular aligning to NISTA principles), lead on and deliver the wider Digitalisation of the Civil Jurisdiction. This will be a significant programme of work managing several critical digital projects simultaneously.
• Acting as a change champion within the HMCTS and Justice Digital space, you will be a positive role model within the senior leadership community a visible advocate representing the technology workstream with Board Level senior officials, Ministers and external partners. Support the CDIO in leading the directorate and delivering the HMCTS Digital Strategy

Person specification

For full details about the Role, Key Responsibilities and Person Specification, please download and review the Candidate Information pack

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Seeing the Big Picture
• Changing and Improving
• Communicating and Influencing

Benefits

Alongside your salary of £81,000, HM Courts and Tribunals Service contributes £23,465 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.For full details of the Selection Process and Recruitment Timeline, please view the Candidate Information pack.

Feedback will only be provided if you attend an interview or assessment.This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise.

As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : SCS Recruitment Team
• Email : scsrecruitment@justice.gov.uk

Recruitment team

• Email : scsrecruitment@justice.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitm…

https://jobs.justice.gov.uk/careers/JobDetail/14888?entityId=14888

Attachments

Candidate Information Pack - Head of Digital Delivery Opens in new window (pdf, 744kB)