Health Improvement Worker (Live Life Better Derbyshire) (4 positions)

An exciting opportunity has arisen to join Derbyshire County Council’s Public Health Department, within Live Life Better Derbyshire, to support the work of the Health Improvement Team.

Live Life Better Derbyshire (LLBD) supports people to identify their holistic health and wellbeing needs, and provides weight management, smoking cessation, and physical activity services across Derbyshire. Additionally, LLBD also provide Health Check, Hypertension, National Child Measurement and Healthier Futures services.

We have a wonderful opportunity to recruit a new Health Improvement Worker to join the LLBD Team Hub Team.

The LLBD Hub is the first point of contact for all referrals into the service, as well as general enquiries from clients, referrers, partners, and staff.

Health Improvement Workers supporting the hub will contribute to the delivery of the LLBD service by supporting clients over the phone to identify and address their health and wellbeing needs, and by assisting with the various referral processing pathways within the hub team.

In addition, the post holder will also support with a range of other duties to ensure that clients are fully supported in a timely and effective manner. Responsibilities may include (not exhaustive):

Take incoming calls to support clients to identify and address their health and wellbeing needs through conducting a holistic wellbeing assessment and signposting to weight management, physical activity and smoking cessation support.

Make outgoing telephone calls to clients to support and book them onto a range of LLBD services.

Respond to calls, emails and text message queries to the service, being the first point of contact for a client.

Support clients by signposting to services that will help them to make lifestyle changes.

Use behaviour change techniques and motivational interviewing to support clients to address the priority needs identified from their wellbeing assessment.

Support with the provision of Nicotine Replacement Therapies to Smoking Cessation clients

Following up with existing and previous service users.

Providing ad hoc support for the Exercise by Referral Program as required, and other partner schemes as needed

Supporting with the distribution of resources to a range of stakeholders.

Supporting with stock taking and monitoring of resources.

These posts will be based within the LLBD Hub Team located in Matlock. Working within a busy office, the successful candidate will require a good level of IT literacy including proficient use of Microsoft Teams, Word, Excel, and Outlook along with the ability to adapt to bespoke databases. The ability to use Microsoft Office 365 and its associated applications would be an advantage. It is also essential that the successful candidate has excellent communication skills with the ability to communicate with a wide range of clients being aware of barriers that may prevent a lifestyle change. Due to the nature of the service the successful candidate must demonstrate the ability and commitment to undertaking a comprehensive range of duties as well as demonstrating flexibility in order to meet the demands of the service. There may at times be a need to work out in the Derbyshire community.

We value your unique skills, knowledge, and experience, so please read the full Job and Person Profile to ensure you submit the best possible application. It's important to detail how you meet the essential requirements in the “Suitability for Job” section on your application form.

Employees have access to a range of benefits and discounts including:

• Access to the Local Government Pension Scheme.
• 25 days annual leave per year (rising to 30 days after 5 years continuous service) plus 8 bank holidays (pro rata for part time hours).
• Training and development opportunities.
• Paid travel expenses if required to travel to other sites.
• Smarter travel scheme including access to the cycle to work scheme.
• Supportive management and team.
• Access to our in-house occupational services which also includes free eye tests, physiotherapy, and counselling.
• Derbyshire rewards – offering hundreds of discounts and cashback.
  
  

More details on the benefits of working for the council can be found on our reward and recognition page: Reward and recognition - Derbyshire County Council

For a confidential and informal conversation about the position please contact: Jenny Earnshaw (Service Development Officer) on 01629 531173 or 01629 538689 or email Emma.Gill@derbyshire.gov.uk or Sarah.Heaton@derbyshire.gov.uk

Provisional Interview Date: Week Commencing 2 March 2026

Due to this post having administrative privileges within the Council’s IT systems, and in order to comply with the Public Services Network requirements, the successful candidate will be required to undertake a Basic criminal record check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. Click here to see our policy on criminal background checks.

Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click here

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Young workers – Please note there are different rules for young workers in regard to working hours. Please ensure the information contained within the following ACAS link is understood before applying

Important: Derbyshire County Council holds a sponsorship licence, but this role does not offer visa sponsorship. Please apply only if you already have the right to work in the UK without sponsorship, as applications that do not meet this requirement will be rejected.

We welcome applications from individuals who share our values — being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.