Highways Enforcement Officer

Directorate: Housing, Regeneration and Operations

Section: Highways

Location: Civic Centre

Grade: Level 6

Hours: 37 hours per week

This advert is open to both internal and external applicants.

About us:

We are a city of strengths, with a proud heritage and bright future. Working for Stoke-on Trent City Council is more than just a job, it's about making, protecting and improving the services for the local population, reducing inequalities and improving independence for the people who live and work in the city. And that’s where you come in. We are always looking for people of the highest calibre with skills, knowledge and experience to help us deliver our compelling vision.

Stoke-on-Trent City Council’s diverse and talented workforce is its greatest asset and most valuable resource. The skills, knowledge and experience of our c.4,600 employees are essential to delivering our ambitions and vision for our organisation and Stoke-on-Trent. We want to be an employer that people are proud to work for, and where our staff are supported, developed and rewarded in an inclusive way that helps them to excel and to deliver the high-quality services that our residents need.

Further information on the Council and our directorates

The Role:

Are you passionate about protecting the highway network and making a real difference in your local community?

We are looking for a proactive and professional Highways Enforcement Officer to join our Highways Service and help ensure activities on the public highway are carried out safely, legally and with minimal disruption. In this varied role, you

will investigate highway issues, unauthorised works and obstructions, carry out site

inspections, engage with contractors, utility companies and members of the public, and take appropriate action to secure compliance with highways and street works legislation.

You will play a key role in maintaining network safety, protecting public assets and

supporting the Council's statutory duties as Highway Authority. We are looking for

someone with excellent communication and problem-solving skills, a keen eye for detail and the confidence to make informed decisions. Experience within highways, street works, enforcement, regulatory services or a similar field would be advantageous.

In return, we offer a competitive salary, generous annual leave entitlement, membership of the Local Government Pension Scheme, flexible working opportunities and ongoing training and development.

This is an excellent opportunity to join a forward-thinking Highways Service where your work will have a direct impact on the safety and efficiency of the local highway network.

For an informal discussion about the role, please contact gareth.abbotts@stoke.gov.uk

Key Responsibilities:

• Undertake inspections and investigations relating to unauthorised activities, obstructions and other compliance issues affecting the highway network

• Monitor and enforce compliance with highways and street works legislation, Council policies and permit requirements

• Liaise with utility companies, contractors, developers, businesses and members of the public to resolve highway-related issues and secure compliance

• Gather evidence, maintain accurate records and prepare reports to support enforcement actions and regulatory processes

• Respond to customer enquiries and complaints, providing professional advice and guidance on highway legislation and highway-related matters

• Support the Council's network management duties by helping to minimise disruption, protect highway assets and promote the safe and efficient use of the highway network

About You:

• You will have experience working within highways, street works, enforcement, regulatory services or a similar environment, with an understanding of relevant legislation and compliance requirements

• You will possess strong communication and negotiation skills, with the ability to work effectively with contractors, utility companies, members of the public and other stakeholders

• You will be confident in investigating issues, gathering evidence and making balanced decisions based on facts and legislative requirements

• You will have excellent organisational skills and attention to detail, with the ability to manage a varied workload and maintain accurate records

• You will be proactive and resilient, with the ability to resolve problems effectively and deal professionally with challenging situations

• You will be committed to delivering a high-quality customer-focused service whilst protecting the highway network and supporting the Council's statutory responsibilities

What we offer:

• A competitive salary based on your skills, experience and talent

• Hybrid and flexible working options

• An excellent local authority benefits pension scheme

• Professional development through learning opportunities, regular training sessions and apprenticeship and management schemes

Further information on our Rewards and Benefits can be found here

Pre-Employment Checks:

Any offer of employment will be subject to the successful completion of required pre-employment checks. These may include:

• Right to Work in the UK

• Proof of address

• Satisfactory references

• Occupational Health Clearance

• Evidence of professional qualifications or registrations

• DBS check at the appropriate level (if applicable for the role)

The Council will not accept any speculative CVs from employment agencies.

No agency terms and conditions accompanying any such CVs will be accepted by the Council.

Any unsolicited information sent by an employment agency will be treated as the property of the Council.

Please note that if an employee who is currently at risk of redundancy within the organisation applies for this vacancy their application will receive priority. If this happens you will be advised accordingly.

Equality, Diversity and Inclusion

At Stoke-on-Trent City Council, we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from individuals of all backgrounds and experiences. We understand that some people, especially those from underrepresented or marginalised backgrounds, may hesitate to apply if they don’t meet all the listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply. We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves, and can succeed together.

To Apply

Please create / log into your account and then click 'apply'. If you have any queries or want an application form in another format, please email recruitment@stoke.gov.uk or call us on 01782 238189.

• Do you have the Right to Work in the UK?

Highways... (.pdf) (212kb)