Home Support Assistant

Job Title: Home Support Assistant

Directorate: Adult Social Care, Health and Wellbeing

Salary: Band C, SCP 5 – 8 (£26,427 – £27,709)

Make a Difference Every Day in Your Community

At Sandwell Council, we're committed to supporting people to live independently, safely, and comfortably in their own homes. We are looking for caring, reliable and compassionate individuals to join our Home Support Service as Home Support Assistants.

This is a rewarding opportunity to support older people, adults with disabilities, and individuals with additional care needs across the borough, helping them maintain their independence and wellbeing within their local communities.

About the Role

As a Home Support Assistant, you will work as part of a multidisciplinary team, alongside social workers, therapists, nurses and other professionals, delivering person-centred support within people's homes and community settings.

Your duties will include:

• Supporting people with personal care, including bathing, dressing and toileting. Assisting with meal preparation and promoting healthy living.
• Supporting and, where appropriate, administering medication.
• Encouraging confidence, independence and wellbeing.
• Supporting mobility and exercise programmes prescribed by healthcare professionals.
• Monitoring wellbeing and reporting any significant changes.
• Maintaining accurate records and completing risk assessments.
• Promoting dignity, privacy, choice and independence at all times.

What We're Looking For

We are seeking people who are:

• Passionate about supporting vulnerable adults.
• Caring, patient and respectful. Able to work independently and use their initiative.
• Effective communicators who can work collaboratively within a dispersed team.
• Calm and dependable when managing challenging situations.
• Committed to maintaining confidentiality and safeguarding standards.
• Flexible and able to work shifts, evenings, weekends and bank holidays.

Essential Requirements

• Experience of working with older people, adults with disabilities, or adults with mental health needs.
• Willingness to achieve an NVQ Level 2 in Care (or equivalent).
• Willingness to undertake mandatory training, including the Care Certificate and ongoing professional development.
• Ability to travel throughout the borough.
• Full current UK driving licence.
• Applicants must be aged 18 years or over.

What We Offer

• Comprehensive training and development opportunities.
• Support to achieve relevant care qualifications.
• Flexible working patterns to meet service needs.
• A rewarding career helping residents live independently.
• Local Government Pension Scheme.
• Employee benefits and wellbeing support.
• Opportunities for career progression within Adult Social Care.

Working Pattern

Posts are available across a range of contracted hours including:

• 35 hours per week
• 31.5 hours per week
• 28 hours per week
• 20 hours per week
• The service operates between 7:00am and 11:00pm, seven days a week.

Successful candidates will be required to work evenings, weekends and bank holidays on a rota basis.

Additional Information

This post is subject to an enhanced DBS check and satisfactory pre-employment clearances. The role requires travel throughout the borough and may involve the use of a council vehicle or your own vehicle in line with service requirements.

How to Apply

Please send your CV to Sheona_grey@sandwell.gov.uk

If you are interested in the role and would like to learn more about STAR Services, we are offering an Open Morning for candidates on Friday 29 October 2026 between 9am and 12noon. Please visit at any time during this open morning. Independent Living Centre,
100 Oldbury Rd, Smethwick, B66 1JE.