Housing Advice Officer

We are recruiting a Housing Advice Officer at Caerphilly County Borough Council.

Working hours: 37 hours
Contract Type: X1 -Full Time, Fixed Term until 31/08/2026

Contract Type: X1 -Full Time, Permanent
Location: Working hours can be split between home and office depending on specific task requirements.

Team: Housing Solutions

This position offers an excellent opportunity to become part of our team and provide support across the organization.

We pay an attractive salary of £30,559 - £33,366 and offer access to training and development opportunities.

We are looking to recruit an officer with experience in homelessness and housing to join the team.The successful candidate will work well under pressure and in a busy and demanding environment.

Key roles and responsibilities include preventing homelessness and discharging the Council’s statutory duties towards homeless persons. The role ensures delivery of an accessible and comprehensive housing advice service to the general public. Working within the team, assisting the Senior Housing Advice Manager in the delivery of these services.

For the role, we ask that you have:

• A relevant Level 4 qualification on the Credit and Qualifications Framework for Wales. For example HNC in Housing.
• Working knowledge of Landlord/Tenant issues.
• Proven experience in social housing.
  
  

We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes.

To view the Job Description and Person Specification please select the relevant attachment from the attachments list

After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Sadie O’Connor on 01443 873552 or email OCONNS@CAERPHILLY.GV.UK / Kerry Denman on 01443 873552 or email DENMAK@CAERPHILLY.GOV.UK

Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English.

We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.

If you have any difficulty applying online, please contact webrecruitment@caerphilly.gov.uk for further information.