Housing Officer
Job title: Housing Officer
Contract type: 12-month fixed term contract, full time
Salary: Grade E SCP 24-27 £31,588 - £34,207
Location: Brentwood
Department: Housing
Closing date: 24th November 2026
Benefits: We offer a Local Government Pension Scheme, generous annual leave, flexible working, and access to a range of staff discounts and wellbeing support through Vivup.
Basic DBS required
Full UK driving license required
Our culture and values:
We like our staff to be proactive and innovative. Being customer focused and willing to maximise your potential at work are expected. We all work together to achieve the very best for our residents which sometimes means getting involved in projects and trying new tasks outside of your day to day job role. We love our staff to suggest new ideas and to have enthusiasm to try out new experiences.
About the role:
We currently have an exciting opportunity for a Housing Officer’s to join our successful Estates Management Team to assist in delivery high quality Tenancy and Rent arrears Management.
Brentwood Borough Council have a stock of Circa 2500 properties, and you would be responsible for your own patch. Our Housing Officers are generic and manage all aspects of a Tenancy from breach of Tenancy through to Anti-Social behaviour and Rent collection.
About you:
We are looking for a highly motivated person who is committed to the very highest standards of customer care to join our team of Housing Officers.
You will have experience of rent collection as a Social Landlord and be able to engage with customers to agree maintainable repayment agreements in respect of current rent and arrears. You will be able to demonstrate a good working knowledge of welfare reform and be able to advise Tenants on this accordingly.
As an experienced officer you will be confident visiting Tenants in their homes to discuss concerns and be confident in identifying any support needs.
For an informal discussion:
For an informal discussion please contact Lauren Anderson on 01277 312500.
Brentwood Council is committed to equal opportunities and welcomes applications from all sections of the community. People with disabilities will be offered an interview where they meet the Essential Criteria on the Person Specification.
Salary range
- £31,588 - £34,207 per year