HR Assistant

• Job_Description_HR_Assistant

The Role

Are you organised, detail-oriented, and passionate about delivering excellent customer service? An exciting opportunity has arisen to join the busy and supportive HR team at Lancaster City Council as an HR Administrator.

In this pivotal role, you will provide a comprehensive HR administration service to managers and staff across the Council. As the first point of contact for internal and external HR enquiries, you’ll be involved in the full employee lifecycle from recruitment and onboarding to leavers and everything in between.

You’ll need excellent IT skills, particularly in Microsoft Office, and the ability to follow user guides and work independently. While previous HR administration experience is an advantage, we’re more interested in your ability to demonstrate the skills and attitude needed to thrive in this role.

Key Responsibilities:

• Administer and support all aspects of the employee journey, including recruitment and selection.
• Maintain HR systems and records with accuracy and confidentiality.
• Respond to staff and manager queries, delivering clear guidance and a customer-focused service.
• Support HR projects and initiatives, including taking notes at formal hearings.
• Assist in organising corporate employee engagement events.
• Represent the Council at external events such as career fairs and open days.

You’ll work closely with the HR & OD team to ensure seamless delivery of HR strategies and contribute to a positive employee experience across the organisation.

Working Arrangements:

This is a hybrid role, combining on-site attendance with remote working. Ability to travel to locations, as the job will provide support at multiple council sites around the district, and you will travel frequently between locations.

ICT Equipment will be provided. The Council operates a Flexible Working Hours Scheme, offering a supportive and adaptable working environment.

Flexible working friendly – we offer hybrid working, a generous flexi-time scheme, and opportunity to work with your team to establish working hours to enable you to maximise your work-life balance.

About You

You will identify with our organisational values of Pride, Ownership, Working Together and Ambition.

Our Benefits

Lancaster is a great place to work, as well as being part of something special you will also benefit from:

• Generous annual leave allowance
• Local Government Pension Scheme
• A range of employee benefits including discounted gym membership, cycle to work scheme, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail.

Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.

We are an Investor in People, Forces Friendly employer, and an Armed Forces Covenant committed organisation. We welcome applications from defence reserves and other members of our armed forces community. We are an inclusive employer and welcome applications from all parts of our community.

At Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve and provide a working environment where each employee feels able to bring their whole self to work. We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected. Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all.

We are a disability confident committed employer.

Please note that due to the volume of applications we receive we are unable to update all applicants individually. If you do not receive a response from us within 2 weeks of the closing date, then your application will have unfortunately been unsuccessful in progressing to interview.

Interview date: TBC