HR Business Partner

Job summary

Build strategic partnerships to shape the People agenda at the Gambling Commission.

The role:

In this role, you will partner with a group of senior leaders, acting as a trusted advisor and internal consultant across the full range of people-related matters. You’ll bring expertise, sound judgement, and a pragmatic approach to help leaders achieve their business objectives through effective, agreed‑upon people plans.

You will champion the organisation’s people agenda, working closely with colleagues across the People Services function to deliver impactful, joined‑up solutions. Through coaching, guidance, and constructive challenge, you will help strengthen leadership capability and build confidence in people management. As part of the wider People Services team, you’ll collaborate flexibly to provide high‑quality professional services, advice, and support aligned with our strategic goals.

The team:

Our People Services team sits at the heart of our people‑centric culture. Your expertise will help shape a thriving, collaborative workplace committed to making gambling fairer, safer, and free from crime. You’ll play a strategic and influential role in supporting employees, resolving challenges, and driving positive change—making your work both meaningful and rewarding every day.

Job description

Your responsibilities:

• You will build and maintain influential and collaborative relationships with Executive Directors and senior managers, acting as an internal consultant to enable them to deliver their strategic plans and objectives.
• You will implement Strategic Workforce Planning by collaborating with key stakeholders to assess current and future workforce needs, providing guidance on headcount forecasting, talent pipeline development, and skills gap analysis to optimise resource allocation.
• You will use data and management information to inform decision-making that aligns talent strategies with the Commission’s strategic objectives.
• You will work with senior managers to improve performance through the interpretation of performance measures, people data and external best practice.
• You will contribute to the development of leadership and management capability by coaching and supporting managers. You will work with People Services colleagues to manage and resolve barriers to improved performance, ensuring lessons learned are shared.
• You will work with OD and learning to support senior managers to identify key development needs and ensure appropriate interventions are delivered.
• You will act as a coach to build leaders confidence and support them to lead staff engagement through a range of approaches.
• You will be responsible for implementing key people initiatives and frameworks across the business to ensure effective delivery.
• You will contribute to the People & Culture Strategy and policy formulation and support its implementation, working closely with colleagues in the wider People function.
• You will support senior managers with the development and implementation of organisational change, including internal communications, consultation, and negotiation with recognised Trade Union.

The above does not constitute an exhaustive list of duties. The post holder may be required to perform any reasonable tasks commensurate with the level of responsibility at the request of their manager.

Person specification

What we’re looking for:

Essential criteria:

• You will have significant and wide-ranging HR generalist experience including the areas of change management, resourcing, talent and performance management.
• You will have up to date knowledge of employment legislation and potential future developments.
• You will have demonstrable experience of aligning people plans and interventions with organisational strategy.
• You will have experience of leading, coordinating and implementing organisational change.
• Employee relations experience, including consultation and negotiation with Trade Unions and overseeing complex cases.
• Able to build highly effective and collaborative working relationships to persuade and influence a range of stakeholders effectively.

Desirable criteria:

• CIPD qualified

Benefits

Alongside your salary of £50,000, Gambling Commission contributes £14,485 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Our offer to you:

• Civil Service Pension, with 28.97% employer contribution. Click for more information
• 26 days’ holiday, rising to 29 days after two years’ service (pro rata)
• Holiday purchase scheme (option to buy up to five extra days annual leave)
• Flexible working & family friendly policies
• Ergonomic, fully accessible office, very close to Birmingham New Street Station
• Open, collaborative and people focused culture

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Your application:

We value diversity in our workplace and are committed to a culture where each individual is engaged and feels that their contribution is valued and respected. We welcome all applications from candidates who meet the minimum requirements for the role.

To apply for this position, please see the Gambling Commission careers website.

The Gambling Commission have an anonymised recruitment process, so you should not attach a CV to your application. Instead, application questions will ask you to evidence how your personal skills, qualities and experience match the essential criteria for the role.

The selection process for this vacancy will comprise of a job-related test and an in-person interview consisting of competency questions. To prepare for your interview please familiarise yourself with the STAR techniquefor answering interview questions.

The closing date for this role is midnight on 19th April 2026.

Interviews are expected to be held on 27th April 2026.

Please ensure you have the right to work in the UK before applying as we are unable to provide visa sponsorship.

Incomplete applications will be discounted from shortlisting. Please ensure your application is fully completed and submitted before logging out of your account.

About us:

The Gambling Commission is the regulatory authority responsible for overseeing and regulating gambling activities in the United Kingdom. Our primary role is to ensure that gambling is conducted fairly, openly, and free from crime, while also protecting vulnerable individuals from harm.

We regulate various forms of gambling, including casinos, bingo, sports betting, and lotteries, and issues licenses to operators. We are committed to ensuring a safe and responsible gambling environment, promoting transparency, and enforcing compliance with legal standards to maintain public trust in the industry.

We’re proud to have notable industry recognition, including the Regulatory Excellence Award from the International Association of Gaming Regulators (IAGR). This prestigious award recognized the Commission's international leadership in enhancing consumer protection through industry collaboration.

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Please apply if you want to be part of an organisation that is force for good!

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : recruitment@gamblingcommission.gov.uk
• Email : recruitment@gamblingcommission.gov.uk

Recruitment team

• Email : recruitment@gamblingcommission.gov.uk

Further information

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel a department has breached the Recruitment Principles. If you feel your application has not been treated in accordance with the recruitment principles and you wish to make a complaint, you should contact Governance, Gambling Commission, Victoria Square House, Victoria Square, Birmingham B2 4BP in the first instance. If you are not satisfied with the response you receive from us, you can contact the Civil Service Commission.

Attachments

HR Business Partner Job Advert (PEO10) Opens in new window (pdf, 188kB)