HR Operations Assistant

Job summary

The HR Operations teams provide high quality advice and support to people managers and employees on day-to-day HR queries, key HR processes, UKRI policies and employee relations cases as they arise. Working closely with the HR Advisors, and with interaction from the Centres of Expertise and UK SBS, you will be the first point of contact for many employees and managers. The role is busy and varied with key activities required so organisational skills are essential. This role is ideal for someone starting or returning to a HR role, with development and training opportunities available.

Job description

• Provide advice to employees and managers’ on UKRI policy and processes
• Review and action staff change forms and provide advice on associated policy and completion of forms where appropriate.
• Act as gatekeeper for the HR inbox, ensuring queries are dealt with in a timely manner, managing day-to-day queries and escalating to the appropriate person/team if appropriate
• Champion the use of HR self-service options to aid line managers and employees on generic HR policy and process queries
• Handle and manage confidential data where required,
• Deliver inductions for new starters and assist with any onboarding issues including issuing of day one email / checklist to new starter and line manager.
• Support the occupational health referral process including contact with employees, line managers and medical practitioners.
• Support casework which includes providing routine advice, and guidance and taking notes at meetings as and when required.
• Support HR initiatives and internal projects, as appropriate
• Look for opportunities to continuously improve in-house HR related processes, also in conjunction with UK SBS
• Support activities such as Instant Award and In Year/ End Year Award schemes and Training Workshops.

Person specification

The below criteria will be scored during Shortlisting (S), Interview (I) or both (S&I).

Essential

• Experience in an administrative and customer focused role (S).
• Competent in the use of IT (Outlook, Word, Excel) (S).
• Good written communication skills evidenced by both a good cover letter and CV. Ability to construct grammatical and clear e-mails, meeting notes and draft simple reports (S).
• Excellent oral communications and interpersonal skills (I).
• Good attention to detail – able to produce clear accurate work (S).
• Proven track record of working within a busy team and in challenging situations (I).
• Proactive and customer focused with a ‘can do’ attitude. The role requires a high level of customer care (I),
• Able to work flexibly within the team – willing to pitch in and support others at critical times (I).
• Excellent organisational skills. The role requires you to prioritise workloads and meet deadlines as required. Well-motivated and capable at times of working under pressure (S&I).

Benefits

We recognise and value our employees as individuals and aim to provide a favourable pay and rewards package. We are committed to supporting employees' development and promote a culture of continuous learning!

A list of benefits below:

• An outstanding defined benefit pension scheme.
• 30 days' annual leave in addition to 10.5 public and privilege days (full time equivalent).
• Employee discounts and offers on retail and leisure activities.
• Employee assistance programme, providing confidential help and advice.
• Flexible working options.

Plus many more benefits and wellbeing initiatives that enable our employees to have a great work life balance!

For further information on our benefits please see:

Benefits of working at UK Research and Innovation (UKRI)

UKRI is an Equal Opportunity & Disability Confident Employer.

Please apply online, if you experience any issue applying, please contact Recruitment@ukri.org.

As this job does not fulfil the UK Government minimum criterion for obtaining sponsored migrant worker status we will be unable to apply for sponsorship for anyone not eligible to work in the UK. At interview, all shortlisted candidates are required to bring with them identification documents and original documents that prove they hold or can obtain the right to work in the UK. You can check your eligibility here: https://www.gov.uk/check-uk-visa/y

Benefits

Alongside your salary of £30,895, UK Research and Innovation contributes £8,950 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

1st interview, interviews will either take place in persona face to face or remotely via Teams.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Recruitment Team
• Email : recruitment@ukri.org

Recruitment team

• Email : recruitmement@ukri.org