HR Systems Apprentice - 7938

Title: HR Systems Apprentice

Contract Type: 2.5 year fixed term contract

Salary: £27,009 per annum (London weighted salary) or £24,545 per annum (Regional salary)

Reporting Office: London, Stratford or Manchester, Trafford

Persona: Agile

Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)

Working Pattern: Full Time, 35 hours per week Monday to Friday, 9:00am to 5:00pm

Closing Date: 07/07/2026

Interview Dates: 21/07/2026 & 22/07/2026

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months.

Please click here for the role profile - Role Profile - HR System Apprentice Final.docx

The L&Q Early Talent Programme has been designed to help you get the career you have always wanted. This role provides the opportunity to start a new career path with a values-led organisation that will support you to learn and develop throughout the programme and beyond.

Introduction:

Our HR Systems team plays a vital role in supporting L&Q’s HR function, ensuring platforms run smoothly and colleagues can access accurate, reliable information. We provide day-to-day support across the business, helping managers and employees resolve system queries, navigate self-service processes, and use our HR systems effectively. The System team also work behind the scenes to maintain data quality, troubleshoot issues, and ensure our systems are aligned with business needs. Alongside this, we support system improvements, projects and upgrades, helping to continuously enhance how HR services are delivered across L&Q.

Overview of the Role

We’re looking for a motivated and detail-oriented individual to join our HR Systems team as a HR Systems Apprentice. This is a great opportunity to gain hands-on experience while learning how HR systems support a large organisation.

In this role, you’ll support the day-to-day running of our HR systems, helping to keep data accurate, systems running smoothly, and colleagues well supported. You’ll work closely with the team to provide user support, assist with system updates, and contribute to ongoing improvements and projects.

This role would suit someone who is interested in HR from a people perspective, but also curious about how systems and data help deliver a great employee experience.

You’ll also get involved in activities such as testing new system features, supporting upgrades, maintaining user guides, and helping to improve data quality. This role offers a mix of technical, analytical, and customer-focused work, giving you the chance to build essential skills for working in HR and business services.

Throughout your apprenticeship, you’ll be supported by experienced colleagues while working towards a recognised qualification, helping you build a strong foundation for a career in HR Systems.

You’ll report to an HR Systems Analyst and be part of a friendly, collaborative, and supportive team focused on continuous improvement and delivering a great service across the organisation.

If this sounds like something you’d enjoy, we’d love to hear from you!

Kickstart your career in HR Systems and be part of the team that powers the technology behind L&Q’s HR services.

Your impact in the role:

• Provide day-to-day support for HR systems, assisting users with queries and access issues
• Help maintain system data, ensuring accuracy and consistency
• Support system maintenance, upgrades and testing activities
• Assist with creating and updating user guides and training materials
• Work with colleagues across the business to resolve issues and improve processes
• Contribute to HR systems projects and continuous improvement initiatives
• Support data quality checks and housekeeping activities
• You will work closely with internal stakeholders and occasionally external partners to support system improvements and ensure effective use of HR platforms.

What you'll bring:

• We are looking for someone who is eager to learn and has a genuine interest in systems, data and problem-solving.
• A minimum of 3 GCSEs (Grade 4/C or above), including maths and English
• Hold or be predicted to achieve 3 Levels at Grade C or above
• Strong written and verbal communication skills
• Good organisational skills with the ability to prioritise tasks and meet deadlines
• Computer literate with a good, proven competency in MS Office.
• A proactive, self-motivated approach and willingness to learn
• Commitment to delivering excellent customer service

Apprenticeship details: Level 4 Business Analyst Business analyst / Skills England

Apprenticeship entry requirements:

• A minimum of 3 GCSEs (Grade 4/C or above), including maths and English
• 3 A-Levels or equivalent (and GCSE English and maths)

Apprentices

Participation in the apprenticeship programme will be subject to right to work in the UK and satisfying the applicable apprenticeship eligibility requirements at the time of enrolment.

If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…

About L&Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.

People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q – click here to read more.

At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.

When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here.

Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.

Click here to find out more about L&Q and why you should join us!

#TJ