Human Resources (HR) Advisor - North West (Ref: 14477)

Job summary

Please refer to Job Description

Job description

Role title:

Human Resources (HR) Advisor - North West

Team/Directorate:

Judicial HR Business Partner and Organisational Design & Development Team (HRBP and OD&D team)

Overview of the role:

With a passion for people/operational management, and a desire to build an HR generalist foundation for a future career, the post holder will work with the HR Business Partners (HRBPs) to optimise effective working relationships and HR support for the judiciary.

Judicial Office HR (JO HR) places judicial office holders at the centre of our service, ensuring we are visible, proactive as well as responsive, and that we collaborate with colleagues across the Judicial Office, and beyond to ensure we provide judicial office holders with excellent HR support and professional expertise.

JO HR supports the senior judiciary, judicial leaders, and works in partnership with His Majesty's Courts & Tribunal Service (HMCTS) and Ministry of Justice (MoJ) to ensure the Lord Chief Justice and the Senior President of Tribunals have a properly resourced, visible and accessible HR service based on the needs of the judiciary.

Summary:

Reporting to a HRBP, the post holder will need to be agile, forward looking and ready to adapt to the evolving priorities of the judiciary.

The mission of the HRBP and OD&D team is to provide professional and quality support, advice and guidance to judicial office holders and by adding this value we further the delivery of justice. Our collaboration with wider Judicial HR, Judicial Office and HMCTS colleagues is key to support a common purpose to provide a seamless service to all judicial office holders. We are proud to make a difference to judicial office holders through the service we provide.

The role involves a proactive approach to problem solving and finding solutions to HR challenges. With a detailed understanding of the judiciary and their unique position as office holders the role is key to enabling accurate interpretation of HR policy, and the delivery of HR processes to maintain sufficient support to the judiciary.

The post holder will contribute to the link between the judiciary and the HR Centres of Expertise and Operations teams working collaboratively to achieve effective outcomes.

As a key point of contact to the judiciary, the post holder will be required to manage judicial expectations and gather intelligence to provide specialist advice or deploy the appropriate service from within the Judicial Office. This is an ambiguous environment, and the post holder must be comfortable working autonomously and proactively, garnering credible information from a range of sources to provide accurate advice.

Responsibilities, Activities & Duties:

• Appraising, assessing and adapting to a range of issues on a day-to-day basis and offering options to assist the judiciary in discharging their pastoral responsibilities.
• Building relationships and personal credibility with the judiciary, including regular travel to the courts and tribunals across the North West region.
• Supporting the HR triage service to judicial office holders. This requires a keen attention to detail, and the ability to ensure information and advice provided is timely, and accurate.
• The post holder will have autonomy to make decisions within their area of work, to deploy appropriate resources using initiative and in communication with their established network of contacts across the wider HR community.
• Consider sensitive or multiple opposing opinions to establish facts; establishing the best approach; determining appropriate methodologies; analysis to ensure quality and application of results.
• Exercise judgement, knowing when to seek advice and guidance from their management team as appropriate.
• Interpreting HR advice may require follow up questions, discussion or further investigation to understand the wider impact of the issue.
• Decisions might involve considerable discretion but will be constrained by policy and informed practice.
• Operating as an integral member of the HRBP/OD&D Team, scanning for emerging trends and acting as an intelligent customer into the wider HR Team on behalf of judiciary located in the Regions.

Key tasks:

• Working closely with the HRBPs to support delivery of a strategic field-based HR service.
• Analysing HR data and applying understanding to decide on an appropriate intervention or course of action and making recommendations to the HRBPs.
• Sickness absence monitoring and escalating any concerns or trends to the HRBP.
• Provide advice to enable judicial leaders to take proactive steps to deal with or pre-empt issues relating to judicial health, welfare and to provide high quality timely advice on specific or generalised HR problems.
• Formulation of reports which can be fed back into key areas of the organisation.
• Oversight of all record keeping, ensuring compliance with GDPR and data retention policies.
• Liaison with HMCTS on complex workplace adjustment cases.
• Collation of Judicial Office Holder appeal information, and drafting of briefing notes.
• Supporting the HR triage system, ensuring the advice and signposting is accurate and timely.
• Signposting complex queries to the correct part of JO HR.
• Responding to queries which require review of numerous policies and T&Cs in order to provide accurate advice.
• Providing HR support to the judiciary, taking minutes in appropriate meetings which require HR to be present.
• Forming a collaborative relationship with stakeholders namely regional support units to garner insights on regional performance.
• Demonstrate commitment to continuous development, professional expertise and skill.

Behaviours & Strengths (for Recruitment/Success Profiles):

Behaviours

• Communicating and influencing
• Working Together
• Making effective decisions
• Managing a Quality Service

Strengths may also be assessed at interview but these are not shared in advance.

Essential Knowledge, Experience and Skills:

• An ability to forge strong working relationships; being recognised as a trusted Advisor.
• Able to work well under pressure.
• Experience of managing change.
• Excellent communication skills, both in verbal and written formats, including the confidence to speak with authority when operating at a senior level.
• Experience of working in an operational delivery environment and/or knowledge and experience of HR, or as a manager working with complex problems.
• Experience of working with data and Microsoft Office applications.
• Confidence working autonomously and in an ambiguous environment.

Desirable Knowledge, Experience and Skills:

• Understanding of the judiciary.
• Previous experience of working in a HR team/environment.

Technical Skills/ Qualifications:

• Credible HR/operational experience.
• Level 3 or 5 CIPD qualified or willing to work towards. This role can be linked to the HR Apprenticeship (Level 5) and as a route into CIPD qualification.

Security clearance required:

Security clearance will include a requirement of CTC and DBS

Person specification

Please refer to Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Working Together
• Making Effective Decisions
• Managing a Quality Service

Benefits

Alongside your salary of £35,335, Ministry of Justice contributes £10,236 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : SSCL Recruitment Enquiries Team
• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
• Telephone : 0345 241 5359

Recruitment team

• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitm…

https://jobs.justice.gov.uk/careers/JobDetail/14477?entityId=14477