Income & Assessment Assistant

We are recruiting an Income Assessment Assistant at Caerphilly County Borough Council.

Working hours: 37
Contract Type: 2 x Full Time, Permanent

Contract Type: 1 x Full Time, Fixed Term until 31st March 2027

Location: Office based / Home working / Working hours can be split between home and office depending on specific task requirements.

Team: Finance (Social Services)

This position offers an excellent opportunity to become part of our team and provide support across the organization.

We pay an attractive salary of £26,403 - £28,142 and offer access to training and development opportunities.

We are seeking a proactive individual to complete financial assessments for client contributions towards social care services.

You will collect and validate financial information, check entitlement to benefits, and refer cases to the DWP where necessary to help maximise clients’ income.

The role will require you to be an effective communicator with the ability to engage with clients and their representatives. Strong IT skills are also essential with experience in a financial environment and knowledge of welfare benefits. The ability to meet deadlines is also key.

For the role, we ask that you have:

• 5 GCSEs Grade A*-C to include Mathematics and English Language or equivalent relevant qualifications on the Credit and Qualifications Framework for Wales which require the same level of ability in Mathematics and English Language.
• Good IT skills and ability to demonstrate a proficiency in a range of Microsoft packages especially Word and Excel.
• Previous administrative experience which includes dealing with the public
• Full UK Category B (Cars) driving licence and the use of a motor vehicle insured for business / work purposes to travel throughout the borough visit service users and/or their representatives in their own homes and attend meetings.

We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes.

To view the Job Description and Person Specification please select the relevant attachment from the attachments list

After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Amanda Main on 01443 863356 or email maina@caerphilly.gov.uk / Kate Evans on 01443 864125 or email evansk4@caerphilly.gov.uk.

Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English.

We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.

If you have any difficulty applying online, please contact webrecruitment@caerphilly.gov.uk for further information.

This role requires a basic check with the Disclosure and Barring Service.