Information Governance Officer

Job summary

The Regulator of Social Housing is seeking an Information Governance Officer to join us in a role supporting the work of the Data Protection, Information Access and Complaints team, based within the wider Legal team.

Our work is varied and valued, with opportunities to work with colleagues across the organisation. The role is an essential part of the regulator's approach to compliance with data protection and information access legislation and in learning from and responding to complaints. We are looking for an enthusiastic, approachable person, keen to develop into a role that impacts at every level within the regulator.

Job description

As the Information Governance Officer, you will assist with responses to information requests made to the regulator under the UK General Data Protection Regulation (UK GDPR) and the DPA 2018, FOIA and EIR, and to requests to re-use information. You will be joining a small, supportive team with opportunities to engage with staff at all levels.

You will log, acknowledge, consider and help to respond to such requests ensuring these are timely, accurate and compliant; will help provide updates on the team’s progress and signpost staff to relevant policies and processes helping to advise regulator staff on compliance with these policies and relevant legislation. You will also be responsible for ensuring the regulator’s publication scheme (a requirement under FOIA legislation) is up to date and in line with ICO requirements and in supporting staff by monitoring the completion of mandatory annual and induction data protection training.

Person specification

As our successful candidate, you will be self-motivated and approachable with excellent people and communication skills and will be keen to develop your existing skills and experience in information access, to include data protection and complaints work. Data protection is a dynamic and evolving area with opportunities to progress and develop new skills.

You should have experience of responding to or assisting with requests for information and be able to demonstrate your knowledge of, and commitment to this area of work. Complying with legislation means that requests for information must be responded to within strict deadlines, so you should be well organized, a team player, able to prioritise, problem solve, work to deadlines and manage a varied and sometimes heavy workload.

Benefits

Alongside your salary of £33,678, Regulator of Social Housing contributes £9,756 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.Why work at RSH?
At RSH, we offer a fantastic range of benefits including a 35 hour working week, 33 days annual leave and access to the Civil Service Pension Scheme.

Our staff survey results consistently show that our staff think that the best thing about working at the RSH is our flexible and hybrid working, along with our family friendly policies that support work-life balance.

We also offer access to our staff discount scheme, cycle to work scheme, a Nuffield Health Screening; and a range of other well-being focussed benefits. Full information on this and our other fantastic benefits is available on our website.

Location
We operate a hybrid model of working with a mix of office and home working, as well as offering a range of flexible working arrangements.

This role can be based out of any of RSH’s core offices in Manchester, Leeds, Birmingham and Bristol. Our Manchester and Bristol offices will be relocating during 2025/26, however will remain within the city centre. Most roles involve some travel within England between our offices, with some roles also involving onsite visits to social housing providers.

Benefits and Salary
At RSH, we offer a competitive salary along with a range of excellent benefits; full information is available on our website.

The salary for this role is a spot salary within the given range, which will normally be the minimum of the range. There is no incremental progression through a pay scale. Annual salary reviews are determined by the government pay award.

Things you need to know
Application process
For more information on the role, please see the attached Role Profile.

To apply, please complete the online application form on the RSH careers site detailing your experience. We will also ask you to answer specific role related questions, detailing how you meet the criteria of the role, which will be used in assessing your application. Guidance on the application process is available on our website.

Candidates must have valid right to work in the UK, as unfortunately we are unable to provide sponsorship and must also meet the requirements outlined in the Civil Service Nationality Rules. Please see our website for more information.

Commitment to equality and diversity
Our anonymous shortlisting process helps to ensure fair and consistent recruitment decisions, based solely on skills and experience.

We are a Disability Confident Employer and shortlist those who best meet the minimum criteria as part of our commitment.

We are passionate about building a diverse and inclusive workplace, where everyone feels valued and respected and has the opportunity to thrive. We welcome applications from individuals of all backgrounds, beliefs, identities and life experiences, recognising that varied perspectives enrich our organisation.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Interviews
Interviews are expected to take place in early Julyand will be held via Microsoft Teams. We expect this to be a one stage interview process.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : careers@rsh.gov.uk
• Email : careers@rsh.gov.uk

Recruitment team

• Email : careers@rsh.gov.uk

Attachments

Working at RSH Opens in new window (pdf, 1401kB)20260401_RoleProfile_IGO Opens in new window (pdf, 181kB)