Infrastructure Support Engineer

Exciting things are happening within Digital Services at Derbyshire County Council and we’re looking for an Infrastructure Support Engineer to join our team.

A major review of our organisation and strategies has been completed, and we have invested in new tools to support a comprehensive and innovative Digital Services transformation programme, to support the delivery of key services to the residents and communities of Derbyshire.

This role will be pivotal in helping us deliver our transformation programme, as a key post within the Digital Services, Technical Services, Operations Team function, providing a technical lead across services. This includes supporting the Council’s New Ways of Working programme and ensuring that the Council’s services are fit for purpose. This is an excellent opportunity for someone who has significant experience of operating at a medium level in a large Digital Services environment, managing and delivering change and who really wants to make a difference.

At Derbyshire County Council, we recognise that our workforce is our greatest asset, and we are currently looking for inspired and proactive people who are committed to new ways of thinking and working and you will enjoy an excellent range of benefits at Derbyshire County Council.

You will have a strong emphasis on technical delivery and meeting service requirements, lead by example, and ensure your contribution to the team embraces change, builds skills and knowledge, and promotes collaboration across all stakeholders whilst providing excellent customer service to our users and departments.

This role within Derbyshire County Council will be based within a dynamic and challenging environment, working on varied assignment and countless opportunities to apply your knowledge and work as part of a multi-disciplined team, providing technical expertise and high-quality services.

The primary duties will include the support, maintenance, and configuration of the Councils Digital Services, working closely with service owners and service users to identify and develop solutions for problems and carry out 3rd line support and maintenance activities

The role requires technical awareness and knowledge of the following areas:

• Practitioner knowledge of Microsoft Windows Server Operating systems in a Virtualised environment
• Working knowledge Microsoft 365 support experience. (Email, Teams, SharePoint)
• Working knowledge of TCP/IP networks.
• Working knowledge of supporting activities for GPO/AD/MDM/DNS
• Working knowledge of Cloud Platforms; desirable Microsoft Azure
• Scripting knowledge, e.g. PowerShell
• Knowledge of Monitoring & Tooling solutions
• Knowledge of Security solutions
• Linux experience desirable but not essential
• Ability to own complex problems and see them to resolution
• Polite, confident, and effective communicator

Working in local government is a highly satisfying and rewarding experience in so many ways, and you will enjoy an excellent range of benefits at Derbyshire County Council.

In return for your commitment, we can offer you:

• Flexi time, allowing flexible working hours and up to an additional 2 days of leave per month
• 27 days of annual leave plus another 5 with 5 years of continuous service
• Generous Local Government Pension Scheme
• Cycle to work scheme
• Incremental annual pay increases
• A supportive working environment
• Commitment to your continuing professional development
• Discounts at selected county leisure centres and much more!

Derbyshire County Council is going through a period of positive development and transformation so it’s a great time to join and drive change.

How to Apply:

We are accepting CVs for this position so it’s easier than ever to apply! Just click on “Apply for this job”, register and upload your CV and Supporting Statement.

In the supporting document, please highlight your experience and skills and detail the contributions you've made to digital transformation initiatives within your organisation(s) showing how this could translate to the role advertised.

If you're passionate about technology and are ready to revolutionise the way Derbyshire County Council operates in the digital era then we would love to hear from you.

Don't miss out on this exciting opportunity to contribute to the digital revolution at Derbyshire County Council. Apply now and be at the forefront of shaping the future.

Closing Date: 4th January 2026

Provisional Interview Date: TBC w\c 12th January 2026

Our Digital Services Team is contractually based in Matlock, Derbyshire, but we work on a flexible basis which includes options for home working with an expectation for at least one day per week at County Hall, Matlock.

You must be able to provide proof of right to work in the UK.

Due to this post having administrative privileges within the Council’s IT systems, and in order to comply with the Public Services Network requirements, the successful candidate will be required to undertake a Basic criminal record check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. Click here to see our policy on criminal background checks.

Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click here

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Important: Derbyshire County Council holds a sponsorship licence, but this role does not offer visa sponsorship. Please apply only if you already have the right to work in the UK without sponsorship, as applications that do not meet this requirement will be rejected.

We welcome applications from individuals who share our values — being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.