Inspector - Community Health Services - North Network

Job summary

Make a difference

Every role at CQC contributes to our mission, if you’re looking for a new role in Operations – Primary Care and Community Services – Community Health that gives a true sense of meaning and purpose then you’ve found it! As an Inspector, you’ll be working alongside a team of specialists to deliver high-quality assessments that help ensure people receive safe, effective, and compassionate care.

We are looking for individuals with defined skills and experience in Community Health Services for this role – particularly Community Health Services for Adults, Children, Community In-Patients, Community End of Life Care.

This is an exciting opportunity to focus on the regulation of Community Health Services.

Job description

Picture this

Imagine working within a national team that helps identify and address risks in health and care services – making a real difference to people’s lives every day. You’ll be part of a supportive, values-driven team that works together to improve care across the country.

At CQC as an inspector – Primary Care and Community Services – Community Health in the Operations Directorate, you will get the chance to:

• Deliver a complex system-based assessments that uncovers risks and drives improvements in care.
• Work collaboratively with other PCC operational colleagues and teams to identify and respond to risk and to schedule inspections across the network.
• Develop network wide ways of working in respect of PCC services and specifically Community Health, developing consistency through procedures and processes.
• Collaborate with data and insight teams to apply intelligence that shapes regulatory decisions and protects people using services.

The role
You’ll be key in helping us deliver our work. In this role, you’ll:

• Lead assessments of primary and community services: Plan and carry out on-site and off-site assessments, review a wide range of information.
• Collaborate and problem-solve: Work with colleagues across CQC and external partners to manage risk, respond to concerns, and drive improvements in care.
• Contribute to developing our ongoing approach to the regulation of Community Health services across CQC.

Person specification

Show us
We’ll be looking for the following skills, knowledge and experience in your application form:

• Significant experience and expertise in PCC services, with specific expertise in Community Health Services for Adults, Children and End Life Care.
• Experience assessing quality or safety in health or social care settings, ideally within primary care or community services, or in other roles where you reviewed practice and supported improvement.
• Ability to use insight to drive decisions: You’ve used data or evidence to inform actions, solve problems, or improve quality.
• Strong collaboration and communication skills: You’ve worked with a range of stakeholders – internally and externally – to influence outcomes and build effective partnerships.

Benefits

• Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year).
• Training and development opportunities.
• Wellbeing initiatives, such as gym discounts and meditation.
• NHS pension scheme, with around 14% employer contribution.
• Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more!

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Once your application has been reviewed you will be notified of the outcome via email.

Shortlisted Candidates will go through a two-stage assessment process for this role:

1. Written Exercise - online via email.
2. Formal Interview - via MS Teams.
If you are successful in the written exercise, you will be invited to attend a virtual interview via MS Teams.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Resourcing Team
• Email : recruitment@cqc.org.uk

Recruitment team

• Email : recruitment@cqc.org.uk

Further information

https://cqc.csod.com/ux/ats/careersite/2/home?c=cqc