Intelligence Coordination Unit Support Officer

Job summary

We believe Companies House is a great place to work and we’d love you to come and join us!

At Companies House our aim is to be the best registry of companies in the world, achieved through brilliant people, working on brilliant systems, delivering brilliant services. Through our new powers we’re excited to be working across government to fight economic crime. As part of this we’re looking for an enthusiastic Intelligence Coordination Support Officer to be part of our Intelligence Directorate to play an important role in our new intelligence and law enforcement powers.

The Intelligence Coordination Unit is responsible for supporting the Intelligence Unit by coordinating stakeholder engagement, producing non-operational products to update stakeholders, partners and Executive Board and managing our key non-operational products such as our risk register, Memorandum of Understanding register and procurement register. We also facilitate Unit wide group meetings.

A background in Intelligence is not necessary to thrive in this role.

Do you thrive in a dynamic, fast paced environment?

Can you ensure excellent attention to detail and an ability to communicate to partners?

If so, this role is for you, and we’d love to receive your application!

Job description

The role of an Intelligence Coordination Unit Support Officer involves:

• Providing comprehensive administrative support to stakeholders across the Intelligence Hub, including diary management of one or more senior staff, if required.
• Gathering and documenting information from various stakeholders, keeping an effective audit trail of essential documents and materials and accurately maintaining non-operational records in accordance with legislation and guidance.
• Organising our inbox and maintaining a log of all incoming commissions, flagging deadlines as appropriate. Foster strong relationships and work collaboratively with colleagues across the Intelligence Hub to achieve positive outcomes.
• Action routine correspondence, preparing acknowledgements and responses as requested Contributing to the improvement of administrative efficiency
• To be responsible for organising own workload ensuring deadlines are observed and duties performed efficiently.
• Arrange, attend, and provide secretariat support to teams and other internal and external meetings and/or networks as required. This will include preparing and producing paperwork, i.e., agendas, action logs, collating and distributing all necessary information and documentation electronically and taking minutes or action notes as required. Ensuring all minutes or action notes are issued in a timely manner and agreed actions are appropriately recorded.

Where you will be working

You will be aligned to our Cardiff office, where you will be expected to attend on a regular basis. We are currently using a hybrid approach to the way we work which provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life. The degree of choice you have will depend on your role and your day-to-day work activities. Your manager will agree regular patterns of attendance with you; however you may be required to make yourself available to attend the office more frequently when required to meet business needs. For the first few weeks, you will be required to attend the office full time for training.

Working Hours

Due to the nature of the role and team structure, this is a full time only position of 37 hours per week.

To be eligible for this role you also need to meet our Nationality requirements which are outlined below and also successful candidates must meet the security requirements for Security Clearance (SC) before they can be appointed. To gain (SC) you will need to have been a UK resident for a minimum of 3 years out of the last 5 years.

Further information can be found below.

Companies House also cannot offer Visa sponsorship to candidates through this campaign.

Person specification

We are looking for someone who:

• Has experience of working as part of a team and working to deadlines
• Has problem solving skills and can think outside the box
• Has good writing, drafting, and presentation skills
• Can work alone and as part of a team
• Has great communication skills – in both verbal and written communication.
• Has a working knowledge of Microsoft Office especially Word and Excel
• Has good interpersonal skills and is able to build good working relationships with clients and colleagues
• Pays attention to detail, particularly around data entry to ensure accuracy
• Has the ability to be adaptable and flexible in line with workloads.

Behaviours

We'll assess you against these behaviours during the selection process:

• Working Together
• Delivering at Pace
• Communicating and Influencing

We only ask for evidence of these behaviours on your application form:

• Working Together

Benefits

Alongside your salary of £26,452, Companies House contributes £7,663 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we’re committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices.

Head to Our benefits - Working for us - Recruitment (companieshouse.gov.uk) to find out more about the fantastic benefits package we have at Companies House.

We celebrate diversity...

As an equal opportunity employer, we celebrate diversity, being committed to ensuring we’re representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers.

We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few.

If you require any reasonable adjustments at application stage, or if you'd like to discuss any person-centred adjustments, please contact us by emailing recruitmentCH@companieshouse.gov.uk.

Read our 'Applying under the Disability Confidence Scheme (DCS)' guide to find out how to successfully complete an application under the Disability Confidence Scheme (DCS).

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

In your application form we’d like you to:

1. Tell us about your employment history.
2. Provide a 250 word example for the behaviour: 'Working Together'.
3. Write a personal statement of 500 words where you demonstrate:
   - Has experience of working as part of a team and working to deadlines
   - Has a working knowledge of Microsoft Office especially Word and Excel
   - Has good interpersonal skills and is able to build good working relationships with clients and colleagues
   - Pays attention to detail, particularly around data entry to ensure accuracy

We’re committed to being diverse and inclusive, so please make your application anonymous by removing all identifying personal information (such as names) from your employment history and statements.

Sift Process

• We’ll carry out a sift of applications. We may raise the score required at sift stage to progress to interview if we receive a high number of applications.
• If we receive a high number of applications, we will carry out a pre-sift on your 'Working Together' behaviour example.
• At sift we may choose to take through the highest performing candidates to the next stage. If, after the final stage is completed and roles are unfilled, we will proceed to invite lower scoring candidates to interview.
• Successful candidates at sift will be invited to an online interview using Microsoft Teams.

Interview Process

• Companies House uses a blended interview technique, allowing us to find out more about you. We use the Success Profile framework and at interview we will use Success Profiles assessing the Behaviours, experience and technical skills listed in the advert and Strengths.
• A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Our recruitment process is underpinned by the principle of recruitment based on fair and open competition with decisions made on the basis of merit, as outlined in the Civil Service Commissioners’ Recruitment Principles.

Key dates (dates are indicative only and could be subject to change)

• Closing Date: 15 April 2026 (at 23:55)
• Sift/Shortlist: 16 - 20 April 2026
• Interview: 27 April - 08 May 2026

Artificial Intelligence (AI)

We understand that you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, and original and doesn’t include ideas or work that isn’t your own. This is so that your application is authentically and credibly your own. Your application may be rejected if evidence of plagiarism or reliance on AI is detected. Examples include presenting the ideas and experience of others, or generated by artificial intelligence (AI), as your own. If you are invited to interview, please be aware the use of AI tools is prohibited (including recording or note taking) and any suspected use may result in the termination of your interview and subsequent withdrawal from the campaign.

More information on the ways you should and shouldn’t use AI can be found here.

Sponsorship

Companies House cannot offer Visa sponsorship to candidates through this campaign. Companies House holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify. Should you apply for this role and require sponsorship, your application may be rejected, and any provisional offers of employment withdrawn.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Jade Palmer
• Email : jpalmer1@companieshouse.gov.uk

Recruitment team

• Email : recruitmentch@companieshouse.gov.uk

Further information

We welcome applications in Welsh / Rydym yn croesawi ceisiadau yn y Gymraeg. Selection for appointment to the Civil Service is on merit, on the basis of fair and open competition, as outlined in the Civil Service Commission’s Recruitment Principles. In accordance with the Civil Service Commissioners’ Recruitment Principles, our recruitment and selection processes are underpinned by the requirement of appointment on the basis of merit by fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should contact infopoint@companieshouse.gov.uk in the first instance. If you are not satisfied with the response you receive you can contact the Civil Service Commission .

info@csc.gov.uk

Civil Service Commission, Room G/8, 1 Horse Guards Road SW1A 2HQ