Interaction Designer

Job summary

Join Registers of Scotland as an Interaction Designer and help shape inclusive, user centred digital services that make a real difference.

You’ll design and improve services that support key moments in people’s lives, using fresh thinking and leading-edge technology to enhance how members of the public and business customers interact with Registers of Scotland. As part of the User Centred Design (UCD) team, you’ll work closely with a Senior Interaction Designer and User Experience Researchers from early discovery through to live services. You’ll champion best practice, contribute to research and workshops, and apply strong design principles to create accessible, effective and rewarding user experiences at scale.

With support from the Senior Interaction Designer, this is an opportunity to learn, make an impact, and progress your career, collaborating with researchers and multidisciplinary service teams as your experience develops. The role focuses on ensuring our services are usable, accessible and designed to best practice standards, including the Government Digital Service Design System, the Scottish Government Design System and the Registers of Scotland Design System.

Job description

• Work with UCD colleagues and other internal stakeholders to design and deliver inclusive, accessible services that meet the needs of all our customers and colleagues.

• Work with user experience researchers to clearly articulate and use evidence to inform and develop a design idea.

• Collaborate with the Senior Interaction Designer and contribute to design reviews based on user needs.

• Create prototypes at different fidelities to explore designs collaborating with the Senior Interaction Designer and other colleagues.

• Help to ensure RoS' services meet appropriate design and accessibility standards, for example GDS and Scot Gov design standards and pass WCAG accessibility criteria.

• Undertake appropriate training and development opportunities as advised by the Senior Interaction Designer or line manager.

• Participate in and contribute to our UCD Community of Practice.

• Explain the value of using design patterns and components in design.

Person specification

Essential Criteria – Skills and Attributes for Success

Technical Experience

• Demonstrable experience within Interaction Design, ideally designing end‑to‑end user journeys, applying components from a shared design system to create clear, consistent screens with the right balance of content and UI elements.

• Working knowledge of GDS, Scot Gov or an equivalent organisation’s embedded design system.

• Working knowledge of accessibility standards for example WCAG 2.2

• Some knowledge of coding e.g. HTML, CSS, SASS and JS to help design and guide consistent content and layouts throughout our multiple sites and services.

• Some experience working with and a willingness to learn more about prototyping tools and methods, such as Axure or Figma.

• An understanding of how design ops can support the development and maintenance of a UI library and front‑end frameworks, supporting the development of the RoS design system

• Awareness of new emerging technologies affecting the digital design industry.

Changing and Improving

• Develop and improve on designs using research, customer feedback and service insight.

• Test and refine ideas through iterative design and prototyping.

• Explain design decisions and concepts clearly and persuade stakeholders to adopt them

Communicating and Influencing

• Be confident in presenting design ideas to UCD colleagues and other project stakeholders, including developers.

• Readiness to explain the value of UCD and the importance of design standards.

• Confident in using research evidence to influence design decisions.

Working Together

• Work closely with interaction & content designers, user researchers, developers, business analysts and product managers.

• Contribute to workshops, design crits and UCD community activity.
• Build positive relationships across teams and disciplines

Managing a Quality Service and Delivering at Pace

• Produce quality journey flows, wireframes and prototypes that meet user needs.

• Manage design work effectively in an agile environment.

• Apply accessibility and design standards consistently across services.

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Communicating and Influencing
• Working Together
• Managing a Quality Service
• Delivering at Pace

Benefits

Alongside your salary of £47,590, Registers of Scotland contributes £13,786 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Stage one - Application Process

To apply, click on 'Apply now' and complete the online application form.

You will need to submit:

1. A CV outlining your career history and how you meet the essential criteria (max 4 pages).

1. Complete the application questions that are relevant to Behaviours and the Technical experience

Please note:

• If we receive a high volume of applications, we may complete an initial sift on Technical Experience

• We reserve the right to invite candidates to participate in a telephone interview prior to being further assessed.

• Applications that are not accompanied by CVs will not be scored or answers over 300 words will not be considered.

• We would strongly recommend that your statement is written in the STAR format (Situation, Task, Action & Result) and suggest preparing your answers using software such as MS Word or Google Docs, and then uploading the file.

• We strongly advise you review our policy on responsible use of AI in the application process. RoS may check answers with an AI detection tool and will contact you for a pre-screening call to verify your responses.

• Applications and appointments are subject to a strict merit-based assessment process, in line with the Civil Service Recruitment Principles.

Stage two – assessment

If successful at application stage, you will be invited to an in-person interview which will include the following:

• Behaviour based presentation – the content will be shared with you in advance

• Case study exercise

Recruitment Timeline:

Closing date: 10 of May at 23:59

Application Sift: 11 of May

Interviews week commencing: 25th of May

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : talent@ros.gov.uk
• Email : talent@ros.gov.uk

Recruitment team

• Email : talent@ros.gov.uk

Further information

Further information

For further information relating to RoS, including:

Additional details on pay & benefits

The Civil Service Code

Complaints process

Use of AI in the application/recruitment process,

If you have any questions, please contact talent@ros.gov.uk

https://ros.csod.com/ux/ats/careersite/1/home/requisition/839?c=ros