IT Coordinator

Regulator of Social Housing

Hybrid

Expires: Expiring in less than 3 weeks

Full time

£30,242 - £33,425 per year

Job summary

We are currently recruiting for an IT Coordinator to join our IT and Digital Services team in a varied at the Regulator of Social Housing (RSH).

With a career at RSH you’ll be joining an organisation that gives you the opportunity to make a difference to people’s lives, regulating a sector that houses 4 million people across England.

Job description

Working as a key part of our IT and Digital Services team you will support the team by providing flexible and high-quality, comprehensive IT administration support, assisting in facilitating the smooth and efficient running of services. You will coordinate and manage meetings, taking notes and maintaining logs of actions, developing strong working relationships with colleagues across RSH.

You will manage the email inbox and will take responsibility for the coordination and resolution of IT issues, liaising between parties about any problem IT requests, coordinating the resolution and escalating where necessary. You will support the Head of IT and Digital Services in developing and maintaining clear, robust processes and procedures that ensure transparency, consistency, and effective communication for all digital queries across the organisation.

Person specification

As our successful candidate you will have relevant administrative experience with excellent organisation and record keeping skills, with a strong eye for detail. You should have strong written and verbal communication skills, with the ability to draft communications and minutes clearly and to develop key working relationships.

You will also have strong IT skills, with experience of using a range of Microsoft products and will have the ability to prioritise your own workload, managing competing demands.

Benefits

Alongside your salary of £30,242, Regulator of Social Housing contributes £8,761 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.General Information:
Why work at RSH?
At RSH, we offer a fantastic range of benefits including a 35 hour working week, 33 days annual leave and access to the Civil Service Pension Scheme.

Our staff survey results consistently show that our staff think that the best thing about working at the RSH is our flexible and hybrid working, along with our family friendly policies that support work-life balance.

We also offer access to our staff discount scheme, cycle to work scheme, a Nuffield Health Screening; and a range of other well-being focussed benefits. Full information on this and our other fantastic benefits is available on our website.

Location
We operate a hybrid model of working with a mix of office and home working, as well as offering a range of flexible working arrangements.

This role can be based out of RSH’s offices in Manchester or Leeds. Our Manchester office will be relocating during 2026, however will remain within the city centre. Most roles involve some travel within England between our offices, with some roles also involving onsite visits to social housing providers.
Benefits and Salary
At RSH, we offer a competitive salary along with a range of excellent benefits; full information is available on our website.

The salary for this role is a spot salary within the given range, which will normally be the minimum of the range. There is no incremental progression through a pay scale. Annual salary reviews are determined by the government pay award.

Things you need to know
Application process
For more information on the role, please see the attached Role Profile.

To apply, please complete the online application form on the RSH careers site detailing your experience. We will also ask you to provide a supporting statement or to answer specific role related questions, detailing how you meet the criteria of the role, which will be used in assessing your application. Guidance on the application process is available on our website.

Candidates must have valid right to work in the UK, as unfortunately we are unable to provide sponsorship and must also meet the requirements outlined in the Civil Service Nationality Rules. Please see our website for more information.

Commitment to equality and diversity
Our anonymous shortlisting process helps to ensure fair and consistent recruitment decisions, based solely on skills and experience.

We are a Disability Confident Employer and shortlist those who best meet the minimum criteria as part of our commitment.

We are passionate about building a diverse and inclusive workplace, where everyone feels valued and respected and has the opportunity to thrive. We welcome applications from individuals of all backgrounds, beliefs, identities and life experiences, recognising that varied perspectives enrich our organisation.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Interviews
Interviews are expected to take place w/c 2nd March and will be held via Microsoft Teams. We expect this to be a one stage interview process.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Salary range

£30,242 - £33,425 per year