IT Software Analyst

Location

Force Headquarters

Business Area

Digital Data and Technology

Department

TS - IT Support

Rank

N/A

Grade

5

Salary

£34,329 - £38,754

Part/Full Time

Full Time

Hours per Week

37

Additional Working Conditions

Flexi-time, Weekend Working

Type of Contract

Permanent

Vetting Level Required

MV, SC

Description

From incident to resolution, help drive IT reliability!

Working as our Software Analyst, you’ll be responsible for the available of IT software related components, ensuring there is support for incidents.

Resolving problems, investigating and identifying the root cause of any incidents and ensuring a high level of customer service.

What you’ll be doing

• Responsible for the implementation, support and operation of IT software and associated hardware components
• Working with stakeholders to gather technical data
• Responsible for problem management in relation to IT software and associated hardware components.

The must haves

• Experience of conducting software life cycle and configuration management
• Experience of investigating and managing software and associated hardware incidents
• Ability to provide a high-quality service to individuals and departments, managing customer expectations

What’s next

Please click APPLY to complete your application telling us how you meet the essential and desirable criteria by providing examples that highlight your skills and experience.

To support you with your application we’ve provided some application guidance and the recruitment process.

• Vacancy closes on 5th October 2025 at 23:55.

If you want a chat about how we can help you throughout the recruitment process and your career with us, get in touch with the Talent Acquisition Team: talent@derbyshire.police.uk.

To understand how you can make a difference visit our careers website.

We value diversity and inclusion and encourage applications from underrepresented and neurodiverse backgrounds, so that we can truly reflect the communities that we serve in.

Document Attachment

IT Software Analyst.pdf – 226KB