IT Software Analyst

Location

Force Headquarters - Enderby

Business Area

Digital Data and Technology

Department

TS - IT Support

Rank

N/A

Grade

5

Salary

£35,772 - £40,383

Part/Full Time

Full Time

Hours per Week

37

Additional Working Conditions

Flexi-time

Type of Contract

Permanent

Vetting Level Required

MV, SC

Description

Drive IT reliability from incident to resolution.

Step into a key role as an IT Software Analyst, where you’ll help safeguard the force by minimising system disruptions and ensuring critical software remains fully available. You’ll deliver expert 2nd‑line support, escalating issues when needed to keep services running at their best.

In this role, you’ll take ownership of software‑related problems and associated hardware issues, working to identify root causes and implement effective, lasting solutions.

You’ll be

• Implementing and supporting the operation of IT software and associated hardware.
• Working with stakeholders to gather technical data to support investigations and create reports.
• Conducting software and related component testing.

You must have

• Experience of conducting software life cycle and configuration management
• Experience of investigating and managing software and associated hardware incidents
• Skills providing a high-quality service and managing customer expectations.

What’s in it for you?

At Leicestershire Police, we want to create an environment that puts people first, so you feel supported in everything you do. We have a range of reward and benefits available to all our employees.

What’s next

Please click APPLY to complete your application, telling us how you meet the criteria by showcasing your skills and experience.

To support you with your application we’ve provided some application guidance and the recruitment process.

• Vacancy closes on Sunday 15th March 2026 at 23:55.

If you want a chat about how we can help you throughout the recruitment process and your career with us, get in touch with the Recruitment Team: careers@leics.police.uk

Who we are

At Leicestershire Police it’s not just patrolling the streets. Just as important as our uniformed officers is our dedicated team of professional and support staff working behind the scenes. It’s these skilled people, people like you who contribute to the policing of Leicestershire.

To understand how you can make a difference visit our careers website.

We value diversity and inclusion and encourage applications from underrepresented and neurodiverse backgrounds, so that we can truly reflect the communities that we serve in.

#LI-Hybrid

Document Attachment

IT Software Analyst.pdf – 287KB