Learning and Development Partner

Job summary

The Infected Blood Compensation Authority (IBCA) is a new arm’s-length body set up, at unprecedented pace, to administer compensation to people whose lives have been impacted by the infected blood scandal.

IBCA will ensure payment is made in recognition of the wrongs experienced by those who have been infected by HIV, Hepatitis B or C, as well as those who love and care for them. They have been frustrated and distressed by the delays in achieving proper recognition, and we must help put this right.

We are committed to putting the infected and affected blood community at the centre of every decision we make and every step we take to build our organisation to deliver compensation payments.

IBCA employees will be public servants. If successful in this role you will be appointed directly into IBCA, on IBCA terms and conditions as a public servant.

Successful applicants will join the Civil Service Pension Scheme.

Please note that the mission of IBCA means that it is likely to be operational for a period of approximately 5 to 7 years. When IBCA’s work begins to wind down, IBCA employees will receive support and practical guidance to find a new role, whether in the Civil Service, another Arms Length Body (ALB), or an external employer.

Job description

The Learning & Development team is a newly established, expert function sitting within the IBCA HR Directorate. We are a central pillar of the organisation’s growth, providing professional services across all IBCA Directorates to foster a culture of continuous improvement and capability building.

This is a unique opportunity for a proactive L&D professional to join a growing team. You will have the autonomy to help shape the L&D service, driving the highest levels of efficiency and excellence as we build our offer across the organisation.

Responsibilities

You’ll work alongside the Head of Learning and Development (IBCA Level 5/Grade 7) and lead the Learning Delivery Managers (IBCA Level 3/HEO) to help design, create, shape and facilitate some of the following key activities:

• Strategic Stakeholder Management: Proactively build and manage critical relationships with internal and external partners. You will act as the primary interface with Civil Service Learning (CSL) and the Government Campus (KPMG), ensuring IBCA’s requirements are represented and met.
• Organisational Influence: Establish and grow IBCA’s presence within wider professional networks, specifically representing the department within the cross-government L&D SPOC (Single Point of Contact) group.
• Digital Engagement: Oversee the organisation’s digital L&D space (IBCA Together), taking full ownership of the content strategy. You will produce and publish timely, high-impact messaging that drives engagement with learning opportunities, which can be monitored and measured.
• Leadership & Delivery: Line manage and develop L&D Level 3 (HEO) colleagues. You will provide strategic oversight for the design, build and implementation of our service offer, ensuring all products are launched in line with agreed departmental timelines.
• Commercial & Procurement Oversight: Take the lead responsibility for L&D procurement processes. This includes managing supplier engagement, ensuring value for money, and maintaining robust commercial standards for all external learning interventions.
• Capability Building: Support the Head of Learning and Development in the strategic mission to build an "expert service" team. You will ensure the team provides high-quality, professional support that adds measurable value to the wider organisation.
• Agile Service Support: Undertake ad-hoc duties as the service offer evolves, maintaining the flexibility required to build a new function at Level 4 Grade (SEO).

Person specification

Essential criteria

The successful candidate will be a strategic thinker and an accomplished leader, capable of contributing to the building of a new function from the ground up. You will need to demonstrate the following experience and attributes:

• L&D Service Delivery: A strong, demonstrable background in delivering comprehensive learning and development services across a diverse organisation. You have the technical expertise to oversee the end-to-end learning lifecycle and ensure interventions are aligned with organisational strategy.
• Framework & Process Expertise: A deep working knowledge of professional L&D frameworks and their associated processes. You can navigate complex systems to ensure compliance, quality assurance, and value for money.
• Strategic Leadership: Experience in leading, inspiring, and managing a high-performing team. You are adept at setting clear directions, coaching colleagues to reach their potential, and fostering an inclusive environment where the team can deliver a professional, expert service.
• Data-Driven Insight: The ability to move beyond basic reporting to provide high-level data-driven insights. You can analyse complex data sets—such as mandatory learning compliance, spend tracking, and learner feedback—to identify trends, evaluate impact, and provide evidence-based recommendations to senior leadership.
• Networking & Influence: Well-developed networking skills with a proven ability to build influential relationships with internal and external partners.
• Operational Excellence: Highly organised with a resilient approach to balancing competing priorities. You are comfortable managing multiple workstreams simultaneously and delivering high-quality outputs within demanding timescales.

Additional information:

A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance.

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Communicating and Influencing
• Working Together

Benefits

Alongside your salary of £47,258, Infected Blood Compensation Authority contributes £13,690 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Premium allowance paid monthly after probation
• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service Pension which provides an attractive pension, benefits for dependants and employer contributions of 28.97%
• 32.5 days of paid annual leave plus 8 bank holidays
• Family friendly policies to support you and your everyday responsibilities
• Enhanced maternity and paternity leave, up to 12 months shared parental leave

Recent changes in skilled worker visa eligibility mean that a Skilled Worker must have a job offer in an eligible skilled occupation from a Home Office-approved sponsor. From 22 July 2025, the job must normally be skilled to level 6 (graduate level) on the Regulated Qualifications Framework for England and Northern Ireland, or the equivalent level in Wales or Scotland, or be included on either the Immigration Salary List or the Temporary Shortage List. Please be aware that if the role is not eligible for a skilled worker visa that we will be unable to provide sponsorship.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

As part of your application you will be required to provide a CV setting out your career history highlighting specific responsibilities and achievements that are relevant for this role.

You will also be required to provide a Statement of Suitability (1250 words max.)

Please use your statement of suitability to explain how you consider your personal skills, qualities and experience provide evidence of your suitability for the role, with reference to the essential criteria in the person specification section of the job advert.

Your CV and Statement of Suitability will be assessed against the essential criteria listed in the 'Person Specification' section of the job advert.

Should you be successful at sift, you will be invited to attend an interview where you will be assessed on Experience and Behaviours.

Expected timeline (subject to change)

Expected sift date – TBC
Expected interview date/s – TBC
Interview location - Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview.

Reasonable Adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

• Contact Government Recruitment Service via IBCA.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
• Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

Further Information

A reserve list may be held for a period of 12 months from which further appointments can be made.

Any move to IBCA from another employer will mean you can no longer access childcare vouchers. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website)

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to
the operations manager in confidence, or email Info@disclosurescotland.co.uk

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the IBCA if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

PLEASE NOTE: IBCA employees are public servants, therefore the Civil Service Nationality Rules (CSNR) do not apply. Candidates who do not meet the CSNR are welcome to apply and applications will not be rejected: successful candidates however will be subject to a Right to Work check to work within the UK.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : IBCA Recruitment Team
• Email : ibca.recruitment@ibca.org.uk

Recruitment team

• Email : IBCA.grs@cabinetoffice.gov.uk

Further information

Our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should contact the Resourcing Team at IBCA.grs@cabinetoffice.gov.uk

Attachments

Employee Offer Opens in new window (pdf, 1851kB)