Learning Delivery Manager (Census)

Job summary

The Office for National Statistics (ONS) is the UK’s largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime and migration.

The central Learning team within ONS are responsible for building the skills needed to deliver our organisational priorities, aligned with Government Skills policies and relevant learning frameworks. Working with senior leaders and partners across the organisation, the team ensure compliance with learning processes, develop ONS learning, facilitate appropriate engagements to build capability and act as the central point of contact for all Learning & Development (L&D) activity.

The HEO role will support the SEO Learning & Development Partner to deliver a range of core learning products and services for Census staff. The post holder will engage with Census colleagues to plan and deliver a robust programme of induction and leadership and management training events that build the capability required to deliver this core organisational priority across a range of colleagues with diverse learning needs.

You will:

• Partner with stakeholders to understand learning needs and build effective learning solutions
• Deliver a range of learning interventions at pace and scale with a particular focus on leadership and management and induction products
• Plan, schedule and coordinate a range of learning events, managing conflicting priorities and a busy delivery calendar.
• Evaluate the effectiveness of learning solutions, seeking opportunities to continuously improve learning solutions.
• Review, refresh and further develop policies, processes, guidance and learning content, and understand how this supports our wider skills-led approach to deploying talent

Job description

Key Responsibilities

Strategy

• Support and deliver against a robust and high-quality skills development approach to ensure learning is accessible, visible, and high-quality with clear ownership across the organisation and improved systems

Leadership

• Activity manage junior colleagues in administration and delivery work
• Lead the delivery of core L&D outputs and project work

Stakeholder Management

• Build strong working relationships with internal and external stakeholders to identify, develop and deliver high-quality and critical skills-focussed L&D interventions
• Be an informed and knowledgeable point of contact, providing advice and support regarding technical training, skills development and learning policies and processes

Collaborating

• Collaborate with partners within the organisation, wider government and external providers to identify and share value-for-money best practices
• Collate and report, as appropriate, relevant learning data to demonstrate effectiveness of learning interventions

Self-Development

• Develop and maintain up to date knowledge of the evolving skills and learning landscape across government
• Acting as part of a flexible and responsive team to take forward other work across the Learning team and wider Skills, Development and Employee Experience area as required

Person specification

Essential Criteria

• Excellent interpersonal and stakeholder management skills – Able to actively question, listen, and check requests and instructions to achieve a shared understanding of a complex issue, so these can be communicated effectively to other stakeholders where needed.
• Effective organisational skills, able to effectively prioritise and manage multiple tasks and activities concurrently.
• Excellent verbal and written communication skills, including presenting learning interventions, and facilitating discussions around employee insight.
• Enjoys working at pace, and comfortable with change: Able to take initiative, prioritise workflow, and effectively manage multiple priorities.

Qualifications

- CIPD level 5, or willingness to work towards.
- Some experience/knowledge of the Government Skills landscape and/or general L&D.

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Communicating and Influencing
• Managing a Quality Service
• Delivering at Pace

Benefits

Alongside your salary of £34,587, Office for National Statistics contributes £10,019 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

The Office for National Statistics is part of the Civil Service, and as such we share a number of key benefits with other departments, whilst also having our own unique offerings to support our valued colleagues across the organisation.

Whether you are hearing about us for the first time or already know a bit about our organisation, we hope that our careers site will give you a great insight into the benefits and facilities available to our colleagues, and our fantastic working culture.

Inclusion & Accessibility

At ONS we are always looking to attract the very best people from the widest possible talent pool, and we are proud to be an inclusive, equal opportunities employer. As a Disability Confident Leader we’re committed to ensuring that all candidates are treated fairly throughout the recruitment process.

As part of our application process, you will be prompted to provide details of any reasonable adjustments to our recruitment process that you need. If you would like to discuss any reasonable adjustments before applying, please contact the recruitment team in the first instance.

If you would like an accessible version of any of the attachments or recruitment documents below or linked to in this advert, please contact the recruitment team who will be happy to assist.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Visa Sponsorship

ONS is unable to offer visa sponsorship for this role. Applicants must have a valid right to work in the UK when employment commences. If you are currently in the UK on a time-limited visa, it must have at least 18 months remaining at the point of application.

To work at ONS, applicants must meet the Civil Service nationality requirements, satisfy UK right to work requirements and, where applicable, meet the relevant security clearance requirements.

If you are unsure whether you meet the appropriate right to work or security clearance eligibility criteria, please refer to the guidance on Gov.uk or contact the recruitment email provided in the advert before applying. Failure to meet these requirements will result in your application being rejected and employment offers being withdrawn.

Application process

Number of Stages: 2-stage process

Stage 1: Application

Stage 2: Interview

Stage 1 – Application

Step 1: Online Civil Service Judgement Test.

Upon submission of Part 1 of your application form you will be sent an invitation to complete an online Civil Service Judgement test. There will be full instructions on how to complete the test including an opportunity to practice before undertaking the actual test. The test is not time limited.

If you fail the test your application will not proceed to the next step, or the next stage.

If you pass the test for this vacancy, you will be invited to complete the final stage of your application (step 2), this is where you will provide information such as your work history, skills and experience and personal statement.

Step 2: Application

The assessment process at the application stage will be based on your work history, CV, skills, experience, and personal statement. It is important that your application is tailored to highlight the skills, knowledge, and experience relevant to the role.

A personal statement is required at application stage, the maximum wordcount allowed is 1000 words, which should not be exceeded. You should provide evidence for each essential skill criterion listed in the person specification. As these criteria are scored, it is advisable to give clear examples for each one, including the impact of your actions, ideally utilising the STAR technique (Situation, Task, Action, Result).

Please note that Success Profiles Behaviour examples are not required at this stage of the application process.

When a high volume of applications are received, the sift pass mark may be adjusted. Candidates will be invited to interview based on their merit order, with those achieving the highest scores being prioritised. Applicants who score below the adjusted pass mark but still pass will be placed on hold and may be invited to interview at a later date.

We often have similar roles available at different grades. If a candidate is suitable for a similar role or a lower grade than they have applied for, we may offer the candidate that role without the need to go through a further selection process providing the role has the same behaviours, and essential skills.

Stage 2 – Interview

If invited to interview, you will be assessed using techniques aligned with the Civil Service Success Profiles framework, covering all behaviours listed in the job advert.

Interviews will be held via Microsoft Teams.

A reserve list may be held for a period up to 12 months from which further appointments may be made.

Important Dates:

The Sift will be conducted from 14th October.

Interviews will be conducted 2nd - 4th November.

Dates are subject to change.

For the full terms and conditions of the post, please see attachment.

Please note that all campaigns may be subject to withdrawal at any stage if the internal resource position changes.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : SCS Recruitment
• Email : scs.recruitment@ons.gov.uk

Recruitment team

• Email : scs.recruitment@ons.gov.uk

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact recruitment.complaints@ons.gov.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission

Attachments

2721 Advert 1B Permanent - ONS National v1-00 Opens in new window (pdf, 83kB)Role1_Standard_Requirements Opens in new window (pdf, 76kB)