Learning & Development Administrator
The role
This is an exciting opportunity to join our friendly and dedicated Learning and Development team as we continue to support the growth, development and transformation of our workforce.
As a Learning and Development Administrator, you'll play a key role in the day-to-day coordination of a wide range of training programmes delivered across the council. From managing course bookings and handling queries to maintaining accurate training records and supporting with evaluations, your work will help ensure a smooth and professional learning experience for all staff.
You’ll work closely with our Learning and Development Partners, liaising with internal teams and external training providers to support the planning, procurement and delivery of learning and development activities. Your responsibilities will include updating our learning management system, processing course payments, and using digital platforms to promote and monitor training. This is a varied and fast-paced role where strong organisational skills and a commitment to excellent customer service are essential to keeping everything running effectively.
Whether it's safeguarding, social care, leadership development or digital training, you’ll be part of the engine behind our learning offer. Your work will help ensure colleagues across the council have access to high-quality development opportunities that support both individual growth and wider organisational goals.
If you're looking to build your experience in a supportive and forward-thinking environment, this role offers a great platform to do just that.
Key responsibilities:
• Coordinate and manage a variety of learning and development activities across the council
• Act as the first point of contact for training queries, providing helpful and responsive support
• Liaise with internal teams and external providers to support the smooth delivery of training programmes
• Maintain accurate training records and update content on the learning management system
• Support the end-to-end process of course administration, including bookings, evaluations, and payments
• Embrace digital tools and systems to enhance the learning experience and improve service delivery
What you’ll bring to the role:
We’re looking for someone who brings a strong mix of organisational skills, customer focus, and a passion for learning and development.
• Experience working in a HR/OD or similar environment providing high-quality customer service to both internal and external stakeholders
• A good understanding of the learning and development function within an organisation
• The ability to plan, organise and prioritise workload to meet tight deadlines
• Confident written and verbal communication skills, with strong attention to detail
• Experience coordinating training or projects in a busy team environment• Proficiency with learning management systems and common business IT applications
• An understanding of the importance of accurate data collection and analysis
Additional details
Please note this role is being offered on a fixed term contract basis for a duration of 6 months. We encourage any internal staff to gain agreement from their substantive line manager if considering this as a secondment opportunity.
Employee benefits:
You’ll join a motivated, driven, and supportive team that values each of its members and strives for excellence. You’ll also be part of a successful, high-achieving service making a real difference to the lives of residents across the borough. In return for all your hard work, skills and experience, you will receive:
• A competitive base salary (pro rata for part time staff)
• Strong supportive senior management team
• Regular one to one supervision
• Professional development & training opportunities
• Clear career development pathways
• Agile and flexible working arrangements
• Local Government Pension Scheme (LGPS)
• Season ticket and cycle loans
• Annual Leave starting at 27 days per year, increasing to 35 (with length of service) (pro rata for part time staff)
• Wellbeing programme
• HSF Health plan and eye care scheme
• EAP employee assistance programme, confidential counselling and support
• Social clubs and staff groups
Guaranteed Interview Scheme:
As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:
• Members of the Armed Forces and veterans
• Are currently in care, or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition.
Why Southwark?
Southwark Council is the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues such as The Shard, The Tate Modern and Borough Market along with conservation areas, historic buildings, social enterprises and a young, diverse, and growing population.
At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals, and attend our universities. Our refreshed borough plan and focus on Southwark 2030 and Southwark Stands Together, underpins all that we do.
Recruitment timetable
Closing date: 29/08/2025 at 23:59*
*We reserve the right to close this vacancy early if we receive sufficient applications for the role, in which case we will move the key dates for the process. Therefore, if you are interested, please submit your application as early as possible.
Interview date: to be confirmed
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Attachments
Salary range
- £29,703 - £31,884 per year