Summary

What you'll do

As a Legal Administrator, you'll provide high-quality administrative and operational support to our in-house Legal Services team, helping our solicitors manage key legal workstreams efficiently and effectively.

You'll play an important role in ensuring legal referrals and enquiries are managed accurately and promptly, taking ownership of shared inboxes, recording and tracking incoming instructions, and directing matters to the appropriate solicitor or workflow.

Working with colleagues across Legal Services and the wider organisation, you'll handle sensitive information professionally, maintain strict confidentiality and ensure the team has clear oversight of its workload and priorities. You'll need to be highly organised, detail-focused and comfortable managing a varied workload where priorities can change quickly.

How you'll do it

• Monitor incoming legal referrals received through Workwise, email and post, ensuring matters are accurately logged and directed to the appropriate solicitor.
• Review referrals and use sound judgement to identify matters that may require prioritisation or escalation, ensuring urgent or higher-risk issues are progressed promptly.
• Work with colleagues across the organisation to make sure legal referrals contain the information required, following up and collating outstanding information where necessary.
• Maintain accurate records of legal referrals and update internal systems so the Legal Team has clear oversight of workflow, demand and outstanding matters.
• Manage and organise the team's shared inboxes, ensuring correspondence is regularly reviewed and actioned.
• Support the preparation and publication of articles and communications for internal channels.
• Help create publicity materials for internal and external audiences and support updates to team webpages and internal databases.
• Prepare and organise court bundles and coordinate their distribution where required.
• Manage the processing of legal fees, disbursements and other payments through the finance system, providing guidance to colleagues and ensuring requests are accurate and submitted promptly.
• Organise meetings and events, including preparing agendas, booking rooms, coordinating visitors and refreshments, taking minutes and producing meeting notes.
• Process invoices and raise purchase orders accurately.
• Attend external meetings or events where required to provide administrative and operational support.
• Follow policies and procedures, including GDPR requirements, when recording and handling personal information.
• Build positive working relationships and contribute to a collaborative, supportive and can-do team environment.

The ideal candidate

We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.

Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.

Essential:

• Demonstrable experience providing comprehensive administrative support.
• Experience of processing invoices and raising purchase orders, with a strong focus on financial accuracy.
• A strong understanding of confidentiality and the ability to handle sensitive information in a professional, compliant and responsive manner.
• Excellent written and verbal communication skills, with the ability to adapt your approach for different audiences.
• Strong organisational and time-management skills, with the ability to balance competing priorities and meet deadlines.
• Good problem-solving skills and the confidence to work independently when required.
• Strong attention to detail, including the ability to validate information and present accurate data.
• The ability to work collaboratively and build effective relationships with colleagues at different levels across an organisation.
• Proficiency across the Microsoft Office 365 suite.

What's in it for you?

Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.

Benefits include:

• Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
• Generous pension scheme
• Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
• Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
• Health cash plan
• Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
• Interest free loans - season ticket loan, tenancy deposit loan, and training loan
• Cycle to work scheme.
• Life Assurance x 4 annual salary

All about us

Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 65,000 existing homes and 10,000 more in our pipeline and we employ around 1,800 employees.

For more information on what we do and what makes us different please visit:https://group.nhg.org.uk/careers/

We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.

To find out more about our approach to equality, diversity and inclusion please visit: https://group.nhg.org.uk/careers/diversity-is-our-strength/

Selection Process

Step 1: If you are interested, please send your application now! Closing date is 21 September 2026.  

Step 2: Successful candidates may be asked to do an assessment  

Step 3: Successful candidates will be invited to interview  

Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  

NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.