Licensing Officer
About the job
Salary: £25,183 - £25,992 a year
Hours per week: 37
Contract type: Permanent
This is an opportunity to be part of a dedicated team that supports licensing functions across the Borough. You’ll be based in an office environment, handling applications, maintaining records, and helping members of the public with a range of licensing enquiries. The role involves working with accuracy and attention to detail, often under pressure, to meet important deadlines.
As part of your day-to-day work, you'll use a range of IT systems, including Word, Excel and databases, and you’ll be expected to follow set procedures to ensure everything runs smoothly. You’ll also support inspections of licensed premises when needed, so a flexible and proactive attitude is important.
Please note this role does not attract sponsorship.
About you
You’ve got experience working in an office and feel confident dealing with people, whether that’s over the phone, in writing, or face-to-face. You’re calm under pressure, able to manage competing deadlines, and you take pride in getting the details right. You’ve worked with the public before and know how to be polite, tactful, and professional in every interaction.
Ideally, you’ve had some exposure to licensing work or worked within a local authority setting. You understand the importance of accurate records, can manage numbers confidently, and you’re comfortable using common software tools to get the job done. You also bring an awareness of licensing law and equality issues, and if you’ve had any relevant training, that’s even better.
This is a public facing role so you’ll need to show off your fluency in speaking and writing English
About us
Our ambitious Luton 2040 Vision – that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.
The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?
We welcome applications from all sections of the community and are committed to developing a workforce that reflects the diversity of our borough
Application Process
On occasions, we may close a vacancy early due to a very high number of applications being received.
Benefits
We offer a range of excellent staff benefits which include:
- From 25 to 32 days’ annual leave: linked to length of service and grade
- Buying annual leave scheme: buy up to 20 days additional annual leave
- Career Pathways: step up in your career or move into a specialist area
- Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant
- Generous relocation package: up to £8,000 (subject to eligibility)
- Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home
- Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns
- Training and support: unlimited access to development courses, mentoring and support and clear career pathways
- Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons
- Arriva Travel Club: great value savings on local bus travel
How to apply
We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out!
Our ‘How to apply' page has more tips to help with your application: How to apply
Available documents
Attached documents are available under links. Clicking a document link will initialize its download.Salary range
- £25,183 - £25,992 per year