Local Offer Improvement Co-ordinator

Job introduction

You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council

About the role

This is a pivotal position within West Northamptonshire’s SEND Service, responsible for leading the strategic development, statutory compliance, and continuous improvement of the Local Offer.

The successful candidate will ensure the Local Offer meets all legal and accessibility requirements, while driving collaboration across services to deliver clear, consistent, and high-quality information for children and young people with SEND, their families, and professionals. Central to the role is championing co-production and engagement, ensuring the Local Offer reflects lived experiences and responds to local needs. By building trusted relationships, providing data-driven insights, and representing the service at strategic forums, you will play a key role in shaping an inclusive, transparent, and user-focused SEND system across the Local Area Partnership.

This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate. It is also a regulated activity and will be subject to a Children and Adults Barred List check. West Northamptonshire Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

Additional information

You will be an experienced and passionate professional with a strong understanding of the SEND landscape and a commitment to accessibility and inclusion. To succeed in this role, you will need:

• SEND Expertise – A strong understanding of the SEND system, including the Local Offer and relevant legislation.
• Digital Content Management – Experience supporting or maintaining digital content and ensuring compliance with Web Content Accessibility Guidelines (WCAG).
• Creative Design Skills – Ability to produce visually engaging, inclusive content that meets brand guidelines and accessibility standards across digital and print media.
• Analytical and Communication Skills – Ability to interpret and summarise complex information effectively and present data clearly to inform decision-making.
• Comprehensive knowledge of relevant legislation, including the Children and Families Act 2014, SEND Regulations 2014, and the SEND Code of Practice.
• Understanding of how the Local Offer informs commissioning and strategic decision-making.
• Proven experience working and co-producing with children, young people with SEND, and their families.
• Experience collaborating with voluntary and community sector organisations and multi-agency partners, building positive relationships through empathy, active listening, and effective communication.

Company information

At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.

We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner

The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us.

If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email careers@westnorthants.gov.uk for support.

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