M365 and SharePoint Content Manager

Job summary

At FCDO Services, we protect the UK’s interests at home and overseas. We design and construct secure government buildings, courier diplomatic packages worldwide, safeguard government tech, and a whole lot more. Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we're on. In our world, it all matters.

Our Knowledge and Information team has a wide range of responsibilities – these include reviewing and transferring records for preservation at The National Archives. The growth in digital records means the team are embracing the use of AI and other advanced technologies to tackle the complex challenges we face. The work is vital and protects the UK’s relations with other countries, as well as our defence interests, the intelligence services, and the personal data of individuals, all within a secure legal framework.

Preserving important records.

Protecting secure data.

Embracing new technologies.

It all matters.

Job description

Shape the way we use AI across our organisation

Here, your role will involve more than content management. As we’ve continued our migration to M365, and the more our teams have adopted and adapted to SharePoint, we’ve realised there is more we can do. We can introduce more automation, AI and workflows to help with some of the more manual tasks. And, while we can use SharePoint to help with this, we need your expertise to make it happen.

This is an opportunity to shape how we use AI across the organisation. Your work will have a visible, tangible impact. Not only on the way we operate today, but in how we work together to defend the UK’s security interests.

You’ll be part of a small team, exploring the creation of AI Agents. Gathering requirements from different teams across FCDO Services to establish what’s needed to develop and embed solutions that bring real benefit. Your responsibilities will include designing, developing, customising and maintaining SharePoint applications across SharePoint Online and OnPrem environments. You’ll provide solutions that enhance collaboration, document management and business process automation. And, acting as first line information governance support for FCDO Services’ Rosa tenant and M365 tenant, you’ll advocate for good knowledge and information management throughout the organisation.

Use your technical knowledge to help protect the UK’s global interests

To succeed in this role, you’ll need experience of Modern SharePoint Online development, Power Apps and Power Automate. As well as being self-motivated, with the ability to take on a development journey from scratch. Be proactive, collaborative and innovative in your approach to your work. And, with strong troubleshooting and documentation skills, can create, develop and maintain lists, libraries, content types and permissions.

Ideally, you’ll also have experience of Power BI, integration with external systems, and project management or business analyst experience. However, this isn’t essential. More importantly, you’ll have strong interpersonal skills and the confidence to approach people to gather information and requirements.

Discover the support you need to grow your career further

Working with us you’ll help keep people, information, and assets safe around the world. It’s a role you can feel proud of; and we aim to make every part of your career just as rewarding. That’s why when you join us, expect to receive a competitive salary, good holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need.

Want to see your future team’s work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at virtual-embassy.fcdoservicescareers.co.uk

Every single colleague must be security cleared before joining us. If you’re successful in your application, we’ll ask you to undergo our vetting process to achieve Developed Vetting (DV) clearance. You can find out more about vetting on our website: https://www.fcdoservicescareers.co.uk/how-to-apply/

To find out more about our benefits and our organisation, please visit fcdoservicescareers.co.uk

Closing date: Midnight on 12th July 2026.

It takes a diverse team to protect a diverse world

The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation.

Person specification

We are looking for people with:

Experience of Modern SharePoint Online development

Experience in Power Apps Power Automate

Creation, development and maintenance of lists, libraries, content types, permissions

Strong troubleshooting and documentation skills

Strong interpersonal skills

Behaviours

We'll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Managing a Quality Service
• Working Together

Technical skills

We'll assess you against these technical skills during the selection process:

• Experience of Modern SharePoint Online development
• Experience in Power Apps Power Automate
• Creation, development and maintenance of lists, libraries, content types, permissions
• Strong troubleshooting and documentation skills
• Strong troubleshooting and documentation skills and interpersonal skills

We only ask for evidence of these technical skills on your application form:

• Experience of Modern SharePoint Online development
• Experience in Power Apps Power Automate
• Creation, development and maintenance of lists, libraries, content types, permissions
• Strong troubleshooting and documentation skills

Benefits

Alongside your salary of £41,036, FCDO Services contributes £11,888 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

Learning and development tailored to your role.

Annual leave starting at 25 days.

A culture encouraging inclusion and diversity.

A Civil Service pension.

Free shuttle bus available between central Milton Keynes and Hanslope Park

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

To apply for this role, you will be asked to provide your CV, a personal statement, and provide answers to some job specific/technical skills.

Your CV and personal statement will not form part of the assessment they will provide an insight into your work history and experience.

Your CV should include:

no personal identifying details

career history with key responsibilities

achievements

qualifications

Your personal statement should outline your interest in the role.

Candidates will only be sifted on answers provided to the technical/ job specific questions which are outlined in the application form.

Those that are successful will be invited to a Face to face interview.

At the interview you will be asked a blend of questions on technical/job specific skills and behaviours. There will also be a Written Scenario task to be completed on the day of the interview as part of the assessment process.

Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Medical

Successful candidates will be expected to have a medical.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Fcdoservices.recruitment@fcdo.gov.uk
• Email : Fcdoservices.recruitment@fcdo.gov.uk

Recruitment team

• Email : Fcdoservices.recruitment@fcdo.gov.uk

Further information

If you feel your application has not been treated in accordance with the Civil Service Commission Recruitment Principles and you wish to make a complaint, you should contact FCDOServices.Recruitment@fcdo.gov.uk in the first instance.
If you are not satisfied with the response you receive from FCDO Services, you can contact the Civil Service Commission. For more information, please visit their website.

Attachments

Candidate pack - M365 and SharePoint Content Manager Opens in new window (pdf, 1814kB)