Maintenance Supervisor Passive Works - 7352

Title: Maintenance Supervisor Passive Works

Contract Type: Permanent, Full Time, 40hours

Salary: Starting from £46,456 per annum dependant onexperience plus L&Q van for business use only*

Grade: DM 8

Reporting Office: London, Stratford

Persona: Agile Worker: 20% - 40% of contractual hours tobe worked from reporting office/working location (hybrid working)

Closing Date: 22nd December 2025 at 11pm

Interview Dates: TBC

Role Profile - Maintenance Supervisor Passive Works.doc

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

*Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks)

Join our Passive works team at L&Q.

L&Q Fire Safety Operation

Fire team safety operations Team are seeking a Passive Supervisor to lead a team of Operatives that complete works following and Fire Risk Assessment being completed. This team will work to ensure we meet the current requirements, compliancy and have clear processes in place.

The Passive Supervisor will be responsible for allocating work to the team and booking works in with residents from site, while working closely with the planner.

They will be involved in training the team and ensuring work carried out is in line with our Passive team and our 3rd Party accreditation.

You will be involved on the daily supervising of the team, including both operatives and planner.

The role will ensure operatives are performing to the required standard, it will also involve material and H&S checks.

You will take care of arranging follow on works to ensure efficient service, Logging data and notes on the computer system to ensure smooth handover and communication. Passing on relevant information to all stakeholders. Prioritising and scheduling emergency jobs so you must have excellent organisational skills. Monitoring of emails and adhering to SLAs escalating any issues to the Senior Surveyor.

The successful applicant will have an opportunity to play a part in delivering FRA Actions and a high impact service to our residents and working on keeping FRA Action from becoming overdue.

You will be responsible for coordinating the planning and scheduling of the Passive Operatives across the L&Q portfolio, specifically relating to Fire Safety works. Managing their diaries and timetables to ensure that jobs are completed in a timely manner. Residents receive a satisfactory service and that maintenance issues are resolved in line with service level agreements.

The successful candidate will work alongside the Fire Safety Operations Team and will report into the Senior Surveyor.

Your impact in the role:

· Liaising with Fire safety officers, Supervisors, Surveyors, Technicians and Residents

· Arranging follow on works.

· Logging of data and notes on the computer system

· Linking into action raised from the FRA team and working alongside the team to close of the actions

· Per and post inspection of works

· Escalation of issues to the Senior Surveyor

· Accurate data entry skills, effective decision making and an ability to prioritise the workload are essential.

· Carrying out regular audits on operatives

What you'll bring:

To be successful in this role, you will need the ability to work in a busy fast paced environment, possess excellent administration skills and be computer literate.

· It is also essential to have excellent customer service, communication, and organisational skills. DRS/Opti-time experience is essential.

· It is essential you have a background in Fire and have experience in BM TRADA or other certified schemes.

· Experience in using Zetasafe is highly recommend.

· Repairs and Maintenance knowledge in fire doors, fire stopping and all passive fire related works is essential as well as front line Customer Service experience.

· Previous experience in managing a team is desirable but not essential.

A company vehicle will be provided for business use, PDA fuel card, Uniform and PPE and parking paid will all be provided. It is essential to have a manual driving license to carry out this role.

If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk

About L&Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.

At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.

L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more.

At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.

Click here to find out more about L&Q and why you should join us!

#TJ