Manager - Enabling Services, Federated Tasking Team

Job summary

The SOC System Tasking (SST) project was commissioned by the Home Office in late 2018. The mandate for the project derives from the National Security Capability Review ‘whole system approach’ ambition, subsequently, re-stated by the Home Office SOC Strategy. The aim of the project is to establish a single, whole-system approach to fighting SOC, which will be done through aligning collective efforts at all levels to develop a single prioritised view of demand, task the highest-priority responses accordingly, and co-ordinate equal access to capabilities so that SOC LE best respond collectively to the increasing volume and complexity of SOC. To date, SST has delivered a Prioritisation Mechanism (P-Mech) and the Federated Tasking Team (FTT).

The P-Mech gives SOC LE a view of all demand across the system, for the first time. It works by all SOC operational activity being assessed through a single prioritisation mechanism, using a consistent methodology (MoRiLE), sitting on a single IT system (APMIS). This assessed demand creates the SOC Master list, which details the highest (P1) through to the lowest (P4) operational risk. The SOC Master list allows the high-end of high-harm to be managed effectively and collaboratively across the system, and provides national and regional tasking leads with objective assessments of threat, risk and harm on which to base tasking decisions. To enable and facilitate the more effective use of capabilities and the management of risk at the right level SST has implemented the FTT.

The FTT is the executive body at the centre of the SOC tasking network and has the responsibility for coordinating partner access to capabilities. It also provides a single view and analysis of prioritised SOC demand. The FTT is formed of staff from across the system with NPCC the most significant contributor to the FTT in terms of resource, reflecting the balance of operational activity across the system. FTT managers are therefore responsible for managing a multi-agency team delivering high quality information products to the UK LE network.

Job description

You will manage a highly motivated multi agency team of analysts taking the national lead for standards, development, quality assurance, analysis and production of informative products relating to the Agency and Partner Management Information System (APMIS) SOC Master List. The post involves day to day contact with NCA, ROCUs and Forces and also other national agencies and is the pivotal focus for cross agency interaction and consistency of approach.

The FTT manager responsible for the SOC Master List is also a key individual in designing and implementing new and innovative upgrades to APMIS/SOC Master List in order to ensure a continual improvement in the system and the information and products it provides. This requires the successful individual to be highly motivated, imaginative and have a knowledge of how UK LE partners work at all levels of the SOC system.

Duties & Responsibilities - Overview

• Managing a team of analysts - The Enabling Services business area of the Federated Tasking Team oversees the quality assurance and analysis of SOC Master List data under the management and direction of the Senior Manager.
• Developing FTT staff - The FTT staff require mentoring and developing to ensure the team works at a consistent high level in producing analytical products.
• Developing APMIS and SOC Master List functionality - The role involves active participation in the group responsible for ongoing enhancements and developments of the SOC Master List IT functionality and management of the roll out of new enhancements across UK law enforcement partners.
• Cross system engagement - The role requires regular engagement with partners and stakeholders across UK law enforcement to achieve consistency of use/standards for SOC Master List entries and discussions on the utility of data and new and emerging analytical products.

Person specification

• Skills, Knowledge & Experience: Description
• IT Skills - Ability to confidently work with APMIS SOC Master List as well as learn other applications and programmes as required.
• Data Analysis - Ability to extract analyse and interpret data/information including the management of nationally (NIAT) trained analysts producing products to national standards.
• Customer Service - Understands who the customer is, what they want and need and effectively delivers against those requirements, exceeding expectations where possible.
• Organised - Able to plan carefully, allocate and manage workloads across the team and work effectively.
• Problem Solving - Using logic and imagination and NIAT training (National Intelligence Analysis Training) standards to make sense of a situation and find an intelligent solution.
• Communication - Conveys information clearly and effectively through written and verbal communication to NIAT standards.
• Time Management- Effectively manages time and workload and escalates issues - ensuring tasks are completed to agreed standards and timelines.
• Team Work - Works effectively with others to focus on and achieve joint outcomes, rather than individual goals.
• Relationship Management - Develops and maintains positive relationships with internal and/or external stakeholders in order to achieve stakeholder needs, analytical products and business objectives.

Benefits

Alongside your salary of £55,575, National Crime Agency contributes £16,100 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Roles based in London will receive an additional London Weighting (Per Annum) of £4218
• Roles based in the South-East will receive an additional South-East Allowance (Per Annum) of £3375

New entrants to the NCA receive 26 days annual leave, rising to 31 on completion of 5 years continuous service, plus 8 bank holidays.

If qualifying criteria is met new joiners from UK Police Forces or the UK Intelligence Community (UKIC) will have service with those employers taken into account for continuous service purposes for annual leave entitlement only, this will be up to a maximum of 31 days leave (including 1 privilege day).

Other benefits include:

• Flexible working, including flexi-time, compressed hours and job sharing (in line with business requirements)
• Family friendly policies, notably above the statutory minimum
• Learning and Development opportunities
• Interest free loans and advances, including season tickets, childcare and rental deposits
• Housing schemes - Key Worker status
• Discounts and Savings with a wide variety of services including Cycle to Work, Smart Tech schemes, dental insurance, gym discounts and savings on every day spending, available through the Reward Gateway , Edenred and Blue Light Card schemes.
• Staff support groups/networks
• Sports and social activities, including membership to the Civil Service Sports Council (CSSC)

Further information is available on the NCA Website.https://hrhub.tal.net/

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Essential Criteria

You must meet the essential criteria and evidence this within your application to be considered for the role.Entry Requirements

• NIAT training (National Intelligence Analysis Training) or equivalent
• Knowledge and Experience of the use of MoRiLE (Management of Risk in Law Enforcement)
• Knowledge and Experience of the use of APMIS SOC Master List

Any applications from candidates not meeting this eligibility criteria will not progress.

Longlisting

Longlisting of applications are conducted when we are expecting a large number of candidates to apply for the role being advertised. Longlisting will be scored against Experience Question 1.

Behaviours

We'll assess you against these behaviours during the selection process:

• Seeing the Big Picture

• Changing and Improving

Desirable Criteria

Desirable criteria are only used for assessment in the event of a tie break

• Knowledge and Experience of the use of APMIS SOC Master List: The role requires daily use of APMIS and the ability to train and mentor others on its use.
• Knowledge and Experience of the use of MoRiLE (Management of Risk in Law Enforcement): The SOC Master List incorporates MoRiLE which is used daily to interpret data.

Please note: In the event of a tie-break at sift and interview, the panel will progress the candidate with the highest score in the leading technical criteria to determine merit order. If the leading technical criteria scores are tied, then Desirable criteria will be used to determine merit order.

Assessment stages

Stage 1 Assessment

Interview

Selection Process

If you wish to apply for this vacancy, you must submit your application by 16/06/2026, 23:55This vacancy is using Success Profiles, and may be assessed against any of the following Behaviours, Experience, Technical Skills or Strengths.

Application Process

In your application you may be asked to provide a selection from among the following: A statement outlining your suitability for the role, Answer specific questions about behaviours, experience, and technical skills, Upload a copy of your CV.You will be asked to set out your career history, including relevant training and qualifications, with key responsibilities and achievements. Please provide reasons for any gaps in employment within the last two years. Please ensure that the dates of any accreditations you are relying on are entered.Once submitted, receipt of your application will be acknowledged.

Sift Process

Experience - This will be assessed:

CV

Please include your full career history, training, qualifications, key responsibilities, and achievements. Explain any employment gaps in the last two years. Ensure all accreditation dates are accurate.

Details of what is expected within your CV are as follows: Your CV will be used to assess how you meet the essential criteria listed below:

• NIAT training (National Intelligence Analysis Training) or equivalent
• Knowledge and Experience of the use of MoRiLE (Management of Risk in Law Enforcement)
• Knowledge and Experience of the use of APMIS SOC Master List

Experience Criteria - will be assessed by 500 word examples on:

• Ability to promote and lead the development of analytical standards and capability through effective quality assurance and the provision of analytical guidance to both experienced and inexperienced analysts. (Lead Criteria)

• Experience of leading an intelligence analysis team to deliver high quality tactical products and recommendations, ensuring analytical standards are applied and maintained.

• Experience of engaging with stakeholders with the ability to influence, negotiate, and persuade in order to drive national standards.

Interview Details

You will then be asked to attend an interview in order to have a more in-depth discussion of your previous experience and professional competence.There will be one round of interviews, and you will be assessed against the criteria as listed in the Person Specification above.Interviews will take place throughout 30 June 2026 - locations to be confirmed. Please be advised that the type of interview (eg. virtual/face-to-face) may be subject to change and successful candidates will be notified of this prior to attending. However the interview is conducted, the interview criteria will remain as detailed within this advert.The above sift and interview dates are an indicative timeline.Should you be successful at sift but cannot attend on the interview date(s) listed the recruitment team cannot guarantee an alternative date. Please contact the recruitment team.Full details of the assessment process will be made available to shortlisted candidates.Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words.
Any instances of plagiarism including copying of examples/answers from internet sources will result in a withdrawal of your application.
Further action, including disciplinary action, may be considered in such cases involving internal candidates.
Providing false or misleading information would be contrary to the core values of honesty and integrity expected of all Civil Servants

Interview Outcome

In the event of a tie-break at interview, then the panel will use the lead criteria (behaviour/technical /experience) to determine merit order.
If the leading scores are still tied, the panel will then assess desirable criteria to determine merit order.
If scores are still tied following the review of desirable criteria, then the panel will revert to sift scores to determine merit order.Candidates will be alerted of the outcome of their interview via the Agency's recruitment portal.Feedback will only be provided if you attend an interview or assessment.If your application is successful and we are unable to offer you a post immediately, you will be invited to join our reserve list. If over the next 12 months we are able to offer you a position, we will contact you as soon as possible.Once we make you an offer you will then go through our vetting and pre-employment checks processes.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : central.recruitment@nca.gov.uk
• Email : central.recruitment@nca.gov.uk

Recruitment team

• Email : central.recruitment@nca.gov.uk

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint in relation to any stage of the recruitment and selection process please email central.recruitment@nca.gov.uk. please ensure that you refer to the campaign reference number. If you remain dissatisfied following the outcome of your complaint you have the right to contact the Civil Service Commission to pursue it further.
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service