Manager - NHB Office

Job summary

Working in the NHB Office and reporting to Lynsey Burns-Allen, the Manager, NHB Office plays a critical role at the heart of the National Housing Bank’s operations. As part of a small, high-performing and collaborative team, you will support the NHB Chief Executive Officer and Executive Leadership Team (ELT) to deliver against ambitious business plan targets and wider strategic priorities.

This role is central to shaping the NHB internal communications and engagement strategy. You will act as the NHB’s Comms and Engagement Lead, ensuring that priorities, progress and achievements are clearly communicated across the organisation, helping to build understanding, alignment and momentum behind the NHB’s mission. Working closely with senior stakeholders, you will develop strong relationships across the Agency and NHB.

Lynsey is committed to delivering an excellent, proactive business management function that enables leadership to operate effectively and transparently. You will support this by creating a communications and engagement delivery plan, ensuring that messaging is clear, timely and impactful, and that colleagues feel informed and connected to the NHB’s objectives. You’ll also ensure this aligns to the wider government’s approach to communication plans.

Job description

This is a unique opportunity to help create the communication and engagement approach of the NHB. Alongside supporting the smooth running of ELT and SMT activity, you will take ownership of initiatives such as colleague engagement planning, internal communications channels, and learning and development activity. You will also lead on developing annual communications and engagement calendars, ensuring activities are well planned, consistent and aligned to business priorities.

There are exciting opportunities to bring creativity and innovation to how the NHB engages its people - whether through engagement surveys and action planning, onboarding and induction materials, or internal campaigns that celebrate success and reinforce organisational culture.

Person specification

You will have extensive experience in a business management or internal communications, ideally within a complex or fast-paced environment such as financial services or the public sector. You are confident working with senior leaders and understand the importance of clear, strategic communication in driving organisational performance and engagement.

You are an excellent communicator, with strong written and verbal skills, and a proven ability to translate complex information into engaging and accessible messaging for a range of audiences. You take a proactive and creative approach to communication, always looking for opportunities to improve how information is shared and how colleagues are engaged.

Highly organised and detail-oriented, you are comfortable managing multiple priorities at pace while maintaining high standards. You are confident leading senior-level meetings and producing high-quality materials.

You are also passionate about colleague engagement and culture. You will enjoy taking ownership of engagement surveys and action plans, developing communications that resonate with colleagues, and helping to create an inclusive, collaborative environment where people feel informed, valued and connected to the organisation’s purpose and values.

As a strong collaborator, you build effective relationships across teams and functions, working flexibly and positively to achieve shared goals. You are adaptable, resilient and comfortable operating in an evolving environment, contributing to continuous improvement and helping to shape how the NHB grows and succeeds.

Benefits

Homes England is an executive non-departmental public body with its own terms and conditions, benefits and pension scheme. We are a government agency working in partnership with the private sector and want to employ and retain great people. In return we offer a range of excellent benefits, some of the key benefits include:

Holiday - Homes England offers all staff 33 days annual leave per year in addition to 8 statutory bank holidays.

Working Flexibly - At Homes England we have a strong culture of flexible working and encourage all employees to have a healthy work/life balance. We offer a wide range of potential working patterns, including part time, job share and compressed hours.

Health and Wellbeing - We offer health screening with Nuffield Proactive Health Clinics, a free Employee Assistance Programme which offers confidential support 24 hours a day, 7 days a week as well as access to Occupational Health.

Professional Development - At Homes England we are committed to your continued professional and personal development with learning as one of our core values. We pay for one job-related professional membership subscription per year for our employees.

We also offer an excellent range of family friendly benefits, for example, maternity, paternity, shared parental leave.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

How to apply?

To apply please follow the links to our careers page.

Security

Successful candidates must pass a disclosure and barring security check.

Selection process details

For more information on the role, please see the attached Job Description.

Successful applicants will be advised of the outcome of their application and interviews held as soon as practical after the closing date. Feedback will only be provided if you attend an interview or assessment. We would like to take this opportunity to thank you for your interest in this role and Homes England.

Please note – Homes England has a responsibility to ensure compliance with HMG Baseline Personnel Security Standard to address the potential problems of identity fraud, illegal working and deception generally. To ensure compliance we will carry out a pre-employment Personal Identity and Vetting Report through Experian to meet the standard and you will therefore be asked to provide certain information in order that the verification check can be carried out if you are successful in your application.

Homes England are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. We are proud to be an equal opportunities employer that values and respects the people who work for us. Our aim is to be an employer of choice, enabling everyone to reach their full potential.

Homes England is committed to protecting the privacy and security of your personal data. For further information please refer to our Privacy Notice which can be viewed here:

https://www.gov.uk/government/organisations/homes-england/about/personal-information-charter

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.

The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed disability confident interview scheme for candidates with disabilities who meet the minimum selection criteria.

Further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Recruitment Team
• Email : recruitmentinfo@homesengland.gov.uk

Recruitment team

• Email : Recruitmentinfo@homesengland.gov.uk