Manager - Post Issue Management (PIM), Watchlist, Short Term Business

Job summary

The Trade Finance Division (TFD) sits within the Business Group and is accountable for the development and delivery of UKEF’s short-term business products: Bond Support Scheme, Export Working Capital Scheme, General Export Facility, Export Insurance Policy, and Bond Insurance Policy.

About the Role:

• The Manager, PIM, Watchlist Management, Short Term Business will line manage a Higher Executive Officer and an Executive Officer.
• The PIM team is responsible for managing UKEF’s short-term transactions which are handed over to the team from the portal and underwriters.
• The post holder is required to deal with various external stakeholders such as borrowers, exporters, agents, and financial institutions.
• The role requires consulting with internal stakeholders such as the underwriters, Risk Assessment Division, Policy, and Product Division and Claims team.
• Administrative duties include overseeing the compiling of all internal reporting for the portfolio.
• The successful candidate may also have to assist with the audit function for banks and financial and non-financial Institutions signed up to UKEF’s short term schemes.
• We would expect the successful candidate to operate in a flexible, agile way in line with the Department’s overall ambition of delivering a high-quality service to its customers and stakeholders.

Job description

The main responsibilities of the post include:

Management:

• The job holder will line manage a Higher Executive Officer and an Executive Officer.
• Job holder will provide support and guidance to the team member and will interact with them through weekly team meetings, and one to ones.
• The job holder may be also responsible for assisting with job hires into the team, ensuring that the recruitment is in line with the Civil Service Code of Conduct.

Main Activities:

• Leading and owning (with support from the head of Post Issue Management) all watchlist activities for Short Term Business before cases require handing over to Risk colleagues for remedial or loss-minimising credit decisions.
• Active interaction with the banks on transactions where the Probability of Default (PD) is deteriorating and as soon as UKEF is informed by the bank that the company concerned has become an “Affected Person” (PD is above 14.1%).
• Regular communication with banks regarding any “Affected Persons”, ensuring the latest and most accurate information is received by UKEF.
• Becoming the first point of communication for banks on companies in the Short-Term Business portfolio as the PD deteriorates.
• Compiling a list of “amber” and “red” watchlist companies in the Short-Term portfolio on a weekly basis to reflect companies that have deteriorated beyond 14.1% PD (amber) and those that require that a credit decision be taken (red).
• Understanding and sharing this list - with appropriate detail and observations on each case - with management and with select senior management, weekly.
• Chairing a fortnightly meeting between Short Term Post Issue Management and Portfolio Management Division to discuss “amber” cases and handover “red” cases where credit decisions are requested of, and/or needed to be made, by UKEF.
• End to end understanding of a bank’s management and plan for the entity, continual engagement on the topic.
• Good grasp of the credit implications of the situation of the business and ability to communicate those implications to management and senior management.
• Continuous liaising with Portfolio Management and Trade Finance underwriting and management; proactively managing informing colleagues of relevant changes to a company’s risk profile, observed in reports or through interaction with bank partners.
• Supporting the UKEF’s audit programme of visiting Financial and non-financial institutions that are signed up to UKEF’s short term schemes.
• Contributing to and in some cases leading projects relating to the ongoing improvements to Post-Issue management of short-term schemes.
• Contributing to broader policy development and process improvement.

Person specification

UK Export Finance is looking for motivated individuals with a desire to learn about the business. Successful candidates will be provided not only with functional training to enable them to do well in their role, but also with personal development to help them to achieve their career ambitions. Please note that the person specification below outlines at which stage(s) you will be assessed on how you meet the criteria for the role(s) including:-

A = assessed at application stage I = assessed at interview stage T = assessed by test stage P = assessed at presentation stage

Essential

Qualifications

• 5 GCSE passes (including Maths and English) at Grade 4 (C) or above; or equivalent or relevant demonstrable experience. [A]

Knowledge

• An understanding of trade finance and insurance products and how they work. [A, I]
• Knowledge of stakeholder environment and potential challenges, including reputational and public relations risks. [A, I]
• Ability to understand and interpret financial statements. [A, I]

Skills / Ability

• Excellent oral communication skills, including presentation skills, to be credible with senior stakeholders. [I, P]
• Excellent written communication skills i.e., the ability to create good first drafts of documents and presentations for senior managers. [A, P]
• Analytical ability sufficient to be able to understand complex, financial, legal and policy issues. [A, I]
• Highly organised & methodical approach to managing a workload. [A]
• Ability to work accurately to tight deadlines. [A]
• Ability to create, use and analyse Excel spreadsheets. [A, I]

Experience

• Experience of working in teams and reporting to multiple senior managers. [A]
• Experience of negotiating terms and conditions in documentation. [A, I]
• Experience of coaching or managing a small team. [A]
• Experience of working on watchlists. [A,I]

Qualifications

5 GCSE passes (including Maths and English) at Grade 4 (C) or above; or equivalent or relevant demonstrable experience.

Behaviours

We'll assess you against these behaviours during the selection process:

• Seeing the Big Picture
• Delivering at Pace
• Leadership

Technical skills

We'll assess you against these technical skills during the selection process:

• Case Study with findings to be presented at interview (this will be a subject / topic agreed by UKEF and provided to relevant candidates).

Benefits

Alongside your salary of £48,750, UK Export Finance contributes £14,122 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

We are assessing candidates using Success Profiles and Line Management Standards (see Appendix 1) and across the whole process we will assess your Experience, Technical, Behaviours and Line Manager Standards as highlighted below.

The application must be completed by 23.55 on the day of the closing date for it to be accepted.

Use of Artificial Intelligence (AI)

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

All applications will be sifted against our essential criteria outlined in the personal specification.

• Qualification - 5 GCSE passes (including Maths and English) at Grade 4 (C) or above; or equivalent or relevant demonstrable experience. [A]
• Statement of suitability - you should fully articulate in 500 words how you meet the essential criteria outlined in the person specification within the Information Pack.
• Technical - addressing the following question (max 500 words):
• What experience do you have of working on watchlists and how have you applied them in your current or previous roles?

For the initial sift your application will be evaluated against:

• Experience - Application and Statement of Suitability
• Technical - addressing the following question (max of 500 words):
• What experience do you have of working on watchlists and how have you applied them in your current or previous roles?

In the event of a high volume of application forms an initial sift will be carried on the following essential criteria:

• Ability to understand and interpret financial statements. [A, I]

If you are successful following the sift stage, you will be invited to an initial interview; this will include the following assessment:

1. Behaviours / Experience - a formal panel interview where you will be interviewed across all three behaviours highlighted and the line manager standard highlighted in Appendix 1.
2. Technical- you will be assessed across your technical expertise and acumen, in relation to the essential criteria
   1. Case Study with findings to be presented at interview (this will be a subject / topic agreed by UKEF and provided to relevant candidates).

Interviews will be held at UK Export Finances’ office in Westminster and details of interview panel members will be e-mailed to all successful candidates who are invited for interview.

Timetable

Please note that the interview dates are indicative.

Closing date for applications

23:55 on Sunday 26 April 2026

Notification of outcome of application

w/c 4 May 2026

Interviews in Westminster, London

w/c 11 & 18 May 2026

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Recruitment Team
• Email : Recruitment2@ukexportfinance.gov.uk

Recruitment team

• Email : Recruitment2@ukexportfinance.gov.uk

Further information

Should you have a complaint or wish to raise any concerns regarding the recruitment process, please e-mail your complaint to the Head of Pay and Resourcing (UKEF) at Recruitment2@ukexportfinance.gov.uk and include “Complaint” in the subject heading. Should you remain dissatisfied following UKEF’s investigation then you can refer your complaint to the Commission - http://civilservicecommission.independent.gov.uk/making-complaint.

Attachments

UKEF - Manager - PIM, Watchlist, STB - April 26 Opens in new window (pdf, 1680kB)