Microsoft 365 Productivity Engineer

About the role

"North Northants Council Technology Service needs you" ...... We're recruiting for an M365 Productivity Engineer to support the organisation to meet its commitment to "Smarter Faster Fairer Public Services".

As a dedicated M365 Productivity Engineer you will work as part of the wider technology service to build and support solutions which drive efficiency and create time for our teams to focus on providing value and exceptional services for our residents.

Your toolset will be predominantly based around Microsoft Co-Pilot studio, and the wider Microsoft PowerSuite as well as other low-code/no-code engineering tools.

Although we need someone with a base knowledge of the Microsoft M365 stack and the Power Suite, we fully recognise the need to support you on your journey to develop and hone your skills, we will give you the opportunities to learn as you go and become fully skilled.

For someone with the a technical background and the desire to learn, this is an exciting opportunity to have a real impact on the organisation and create a huge difference for our dedicated teams.

What will you be doing?

You'll join the technology team and be responsible for building solutions to support Smarter Faster working.

As part of a team made up of skilled technologists from across the service, you will act as a subject mater expert on the M365 Power Suite and Co-Pilot Studio and be responsible for building and supporting innovative solutions to drive efficiency across the organisation.

Predominantly you will focus on Power Apps, Power Automate and building Co-Pilot agents to automate and speed up processes. You'll need to keep the documentation up to scratch, adhere to our change control processes and collaborate with the wider team to deliver excellent solutions.

As time progresses we want to build a community of "Productivity Heroes" across our organisation with like-minded individuals based in our services helping to develop ideas, and under your guidance build solutions themselves. As our SME you will support the creation of this community and upskill and co-ordinate their efforts.

About you

Essential:

• Your background will be technical in nature with a technology based degree or equivalent industry experience/certifications
• There must be a demonstrable level of experience around supporting the Microsoft M365 suite, Ideally 2 years +
• Significant knowledge of the M365 Power Suite
• Experience working in both project and user based support environments
• You will need to be a motivated self-starter with the desire to learn and develop on the job
• Be comfortable working at different levels of an organisation and be able to translate complex technical solutions to non-technical audiences.
  • Excellent problem-solving skills and attention to detail

Desirable:

• Experience operating in a dedicated M365 support team

• Demonstrable experience building Co-Pilot Agents and/or Microsoft Power Apps

• Any experience working as part of sprint teams and following Agile practices

• Any Microsoft based certifications e.g:
  • • M365 Certified Administrator Expert
    • M365 Certified Endpoint Administrator
    • M365 Certified Teams Administrator
    • Certified Power Platform Solution Architect
• Experience working in central or local government settings

Our Benefits

Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.

You’ll find that we have a wide range of careers that may be more surprising than you think!

Why choose us?

We offer a vibrant working environment with:

• a competitive salary
• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• lots of opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
• hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.

We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.

About us

Our Values and Behaviours

Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:

Customer-focused
Respectful
Efficient
Supportive
Trustworthy

Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.

Disability Confident Employer

We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.

Our Employment and Disability Service provides bespoke support to individuals facing barriers to employment, helping them work towards their goals to start, stay and succeed in employment. For further information please click here The Employment and Disability Service (EADS) | North Northamptonshire Council

Armed Forces Community

The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).

Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)