Network Response Technician

Permanent
Full Time 37 hours per week

INTERNAL ONLY (DCC Employees Only)

We are currently looking to appoint one full-time, permanent post to the position of Network Response Technician within the Network Response Team, part of the wider Traffic Management Group.

The Network Response Team (NRT) play a crucial role in delivering on several of the strategic objectives associated with the Highways and Traffic Management Service Plan and wider DCC strategic priorities in ensuring our highway network is safe and available to use for all. At its foundation we achieve this through management of a robust system of highway safety inspection and defect repairs across the County.

In addition, the team are also responsible for managing a number of capitally funded workstreams including the Dragon Patching and Serviceability Patching programmes, which see us work collaboratively with teams across the service, improving the network and supporting our wider asset management principles.

The team also manage the County’s extensive winter service operation, with a responsibility for gritting around 1,800 miles of our busiest highway network, utilising a fleet of almost 50 gritting vehicles along with the provision and maintenance of over 3,500 grit bins across the County.

You’ll join at an exciting time as we continue to explore innovative methods of highway maintenance, enhanced used of data visualisation tools such as Power BI and nationally significant winter service trials, each with the goals of driving carbon reduction, more efficient ways of working and increased social value.

Amongst other tasks, the role will involve identification and preparation of highway patching sites, auditing of completed defect repairs to drive continuous improvement and investigating and responding to stakeholder enquiries.

The reactive nature of the work the NRT does means you’ll be a joining a fast-paced, challenging environment in which no two days are the same. The successful candidate will be forward-thinking, effective problem solver, will thrive on working collaboratively and will be given every opportunity to develop.

Interview Date: Late November / Early December 2026

For an informal discussion please contact Sam Brooks Sam.Brooks@devon.gov.uk or Paul Wilkins paul.wilkins@devon.gov.uk

How to apply
Please ensure when completing your application form that you provide a supporting statement which demonstrates how you meet the essential and desirable criteria as described in the person specification of the job description. Applications may not be taken forwards if the supporting statement is not adequately completed.

Internal Applicants, please note: If you are an existing DCC employee, please use your iTrent Employee Self Service (ESS) details to log in and apply.

Please click here to see the Job Description

• DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages.
• Happy to Talk Flexible Working - The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
• We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
• This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
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• For more information about Working for Devon please visit our Working for Devon page.
• We cannot consider visa sponsorship at this time. UK Right to Work is required.For further guidance on right to work in the UK, please visit: Work in the UK - GOV.UK (www.gov.uk).