Operations Manager

Job introduction

We are looking to recruit an Operations Manager (applicants are required to be a Qualified Social Worker).

This is a Fixed term position until: 31st March 2027

This job is available to external candidates as a Fixed Term Contract and would be available as a secondment to internal applicants in line with our secondment policy. Before applying, please ensure you have read the Secondment policy to ensure you are eligible to apply. In accordance with the policy, please ensure you have the written approval of your line manager before applying. Evidence of this must be included with your application.

For an informal discussion, please contact Marcus Brooks - General Manager on 07825 862557

About the role

Brighton and Hove is a vibrant and exciting place to live and work and an opportunity has arisen to join the Hospital Discharge and Response Team (DART) within the post hospital pathways and also supporting across the team when required.

Both the acute hospitals and post hospital pathway arms of our wider team have seen their roles significantly evolve in recent years as we have been at the forefront of changes with the hospital’s Discharge to Assess model. This has meant our team work with people in the acute setting as well as those in community settings after a period of time in hospital. This can be either in step down beds whilst the person is benefiting from rehab or in the person’s home. We also work with those who need support to prevent a hospital admission including playing a role at the front door of the hospital by working with our health colleagues in the Emergency Department.

We are a friendly and supportive team working in a busy environment; although working under pressure we maintain high professional standards of practice and are committed to ongoing professional development. The successful candidate will be expected to work across all settings and develop and maintain good relationships with key partners.

This is an exciting opportunity to join the team which is made up of Operations Managers, Senior Social Workers, Social Workers, and Social Care Workers. The team works closely with system partners including University Hospitals Sussex, Sussex Partnership Foundation Trust and Sussex Community Foundation Trust, so effective multi-disciplinary working is essential.

The candidate would need to have a strong leadership style in the social work field, have excellent communication skills and be solution focused under pressure and time constraints. A good understanding of performance and finance is also critical at this time of high demand.

Please read our Apply for a job at the council pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.

As part of your application, you will need to upload your Application Form and a supporting statement. Your supporting statement is the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (Application Form guidance (brighton-hove.gov.uk) and (Supporting statement guidance (brighton-hove.gov.uk) as this gives important advice which will increase your chance of success in the shortlisting process.

Additional information

Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.

We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining. Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.

For more information about our values and the benefits of working at the council, visit Why work for us

Company information

Encouraging a diverse workforce

Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.

Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk).

Please note that this post is exempt from the Rehabilitation of Offenders Act 1974, and is subject to a Disclosure & Barring Service (DBS) Check.