Operations Team Member

Job summary

We work for a secure and prosperous United Kingdom with global reach and influence. We will protect our people, territories, values and interests at home and overseas, through strong armed forces and in partnership with allies, to ensure our security, support our national interests and safeguard our prosperity.

CSOC builds on the strong foundations of Strategic Command, reshaped to unite Defence’s cyber and specialist capabilities under a single, military command alongside the Royal Navy, British Army and the Royal Air Force – acting as the UK’s fourth Military Command.

The Operations Finance Team lead position will be responsible for managing a busy and dynamic business area which provides direct support to live CSOC operations.

This position is advertised at 37 hours per week.

Job description

The Ops delivery team member will be responsible for the operational section of a small, fast paced, business area within MODs Cyber & Specialist Operations Command.

Specific responsibilities for the Ops delivery team member are as follows:

Specific responsibilities are as follows:

• Day-to-day provision of non-standard procurement and project delivery activities.
• The management and operational delivery of physical and non-physical operational assets to meet end-user requirements.
• Make the best use of all resources at your disposal (including your own time), looking for opportunities to enhance delivery of operation capability for MODs Cyber & Specialist Operations Command, whilst seeking to deliver in a cost-effective basis.
• Maintain a robust operational capability, that will underpin the operational output of MOD units and individual operatives.
• Represent MODs Cyber & Specialist Operations Command where required, within key working groups within HMG and externally.
• Regular travel between MODs Cyber & Specialist Operations Command units to assure operational output. This travel will include regular overnight stays which are essential to credible output.
• Maintain accurate records to ensure that MODs Cyber & Specialist Operations Command has a fully auditable database that allows the tracking and risk management of all sensitive assets within remit.
• Undertake reviews and refresh of relevant policies relating to MODs Cyber & Specialist Operations Command operational capability ensuring that risks is managed effectively and operational output is supported on a “best value-for-money” basis.
• Assist and facilitate the completion of relevant asset audits relating to the functions of the team and operational capability.
• Provide SME advice to operational sub-units.
• Any other activities that relate to the functions of the team, as directed by the team’s leadership and management.

Person specification

The successful candidate will possess the following skills and experience:

• Specialist knowledge and experience in management and operational delivery of physical and non-physical operational assets to meet end-user requirements.
• A strong, proven knowledge and experience of non-conventional operational delivery is essential.
• A strong proven knowledge and experience in the use of nonstandard assets in an operational environment.
• The individual is required to utilise their specialist knowledge to service specialist operational assets and maintain and develop future operational mechanisms.

The successful candidate will support these skills and experience with:

• Strong presentation and communication skills, both verbal and written
• Strong organisational skills and an ability to work with multiple stakeholders across a range of seniority and industry
• Strong IT skills, including word processing, Power Point and Excel
• Ability to prioritise, work under pressure and meet strict deadlines
• Ability to follow strict operating procedures, maintain professional standards to the highest level
• Ability to work both in isolation and within a wider team, leading and developing high performing individuals

Essential Qualifications:

• COP A1 accredited on NPCC National Index or recognised equivalent
• COP A3 accredited on NPCC National Index or recognised equivalent
• COP A4 accredited on NPCC National Index or recognised equivalent
• COP Advanced CHIS management or equivalent

Essential Licences:

• Full UK Driving Licence

Further desirable criteria:

• Developed Vetting Clearance
• Experience of working as an operator within a specialist operations capability.
• Experience of operational risk management.

Due to the nature of the role, the successful candidate will be required to work in London 5 days per week - except for routine travel required for the role, which may be required as often as weekly. The post holder will usually undertake this travel (and subsequent representation of MOD) alone with limited organisational support, requiring a significant amount of personal responsibility and extremely high levels of integrity.

Due to the nature of the role, applications are only accepted from Sole UK Nationals Only.

Licences

Full UK Driving Licence

Qualifications

COP A1 accredited on NPCC National Index or recognised equivalent
COP A3 accredited on NPCC National Index or recognised equivalent
COP A4 accredited on NPCC National Index or recognised equivalent
COP Advanced CHIS management or equivalent

Behaviours

We'll assess you against these behaviours during the selection process:

• Delivering at Pace
• Making Effective Decisions
• Seeing the Big Picture

Benefits

Alongside your salary of £37,720, Ministry of Defence contributes £10,927 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience.

Personal Statement:

Candidates will be required to provide a statement of suitability. (750 Word count)

At sift, you will be assessed against your CV and Statement of suitability and the following:

• Delivering at Pace
• Making Effective Decisions
• Seeing the Big Picture

At interview, you will be assessed against the following:

• Delivering at Pace
• Making Effective Decisions
• Seeing the Big Picture

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk .

As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.

Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.

The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out.

Cyber & Specialist Operations Command (CSOC) generates and operates specialist capabilities, ready to fight across all domains to make the UK secure at home and strong abroad.

Always on, we are across every UK operation, delivering the capabilities you don’t usually see - or those you can’t.

From cyber warriors and medics to intelligence analysts, special forces, educators, and Defence attachés, our collective expertise delivers the warfighting edge Defence needs to deter threats and secure the nation today and prepare for tomorrow.

CSOC unites Defence’s cyber and specialist capabilities under a single, military command alongside the Royal Navy, British Army, and the Royal Air Force - acting as the UK’s fourth Military Command. For more information, please see here.’

Cyber and Specialist Operations Command (CSOC) is going through a significant transformation programme which aims to design the way in which the new Military Command conducts its business and delivers for Defence and the nation. As a consequence of this, posts within CSOC are/or may become subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command’s transformation programme is committed to following the MOD’s framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command’s personnel and Trade Unions.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Amy.OLeary102@mod.gov.uk
• Email : Amy.OLeary102@mod.gov.uk

Recruitment team

• Email : DBSCivPers-ResourcingTeam3@mod.gov.uk

Further information

Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk.

Attachments

CSOC Candidate Pack 2025 Opens in new window (pdf, 1777kB)Candidate Information 2025 Opens in new window (docx, 31kB)MOD Candidate Pack Opens in new window (pdf, 1562kB)Revised Terms and Conditions of Service Opens in new window (docx, 48kB)