Oracle Fusion Functional Consultant (OTC)

Job summary

The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counter-terrorism, policing, crime, drugs policy, immigration and passports.

The Chief Operating Officer Group works closely with the Home Office’s policy and operational commands to enable us together to deliver the department’s priorities. The group is comprised of different teams and professional functions, including Commercial, Finance, People, Portfolio and Project Delivery, Security, Estates and Information and Digital, Data and Technology.

The Metis Commercial and Finance team work closely with the Home Office’s Digital Directorate in maintaining and developing the Home Office’s modern Enterprise Resource Planning (ERP) solution (centred on Oracle Fusion) covering our General Ledger, Procure to Pay and expenses in addition to the Order to Cash area.

The objective of the Metis Commercial and Finance team is to oversee and deliver enhancements to the functionality of the ERP and simplify our corporate applications for staff, saving them time and offering greater data driven decision making across the organisation. The success of Metis is reliant on business engagement, staff adoption and the willingness to transform embedded policies and processes to move to adopt industry best practices.

Job description

As the Order to Cash Functional Lead, working in the Financial Control area, you will be responsible for driving and assuring the Oracle Finance solution, based on your broad understanding of Oracle Financials Cloud and current industry best practice, to ensure high quality business solutions.

You should be very comfortable operating in a Subject Matter Expert capacity, leading on your workstream and being a key advisor to business colleagues at all levels as well as working collaboratively with all support partners to meet key deliverables.

You will be able to effectively communicate the business, functional, and technical information to multiple stakeholders. You will have a problem solving approach and possess the ability to work confidently with complex data.

As functional lead you will also be responsible for driving enhancements, coming from a variety of sources, including the product quarterly update and taking the lead for the Order to Cash workstream for the onboarding of additional clients in the Metis environment. You’ll be expected to work alongside DDaT product managers and product teams as well as Commercial and Finance experts, putting user needs at the heart of your decision making, looking to get value from early releases and then continually adapting and improving.

As a Finance Professional, you will be aligned to the Government Finance Profession’s Systems Data and Technology family putting you at the heart of the wider finance function.

Responsibilities

Day to day duties include:

• Working with the product and delivery managers on prioritisation and resourcing to ensure the effectively delivery of the of the Metis System Order to Cash (Oracle Finance Solution) and expenses priorities.
• Communicating the business, functional and technical requirements to stakeholder and others, as required, effectively and using the most appropriate channels.
• Using insights from stakeholder engagement and data to effectively manage and improve the user experience for staff and support the most cost effective use of resources.
• Acting as the Subject Matter Expert on the Metis system and Oracle Finance solution to colleagues and stakeholders within the organisation and across government.
• Enabling and managing change that allows more flexibility, responsiveness and improved service delivery and user experience.
• Driving the product enhancements, including the quarterly product update and ensuring the smooth onboarding of additional clients.

Other activities include:

• Managing internal control and delivery risks effectively with an emphasis on customer service.
• Developing and implementing appropriate policies and procedures for change control, for the Order to Cash function to ensure compliance with government standards.
• Playing a key role in the Metis Product team as the Order to Cash function lead, ensuring process changes are in line with financial operations policies and consider future plans.
• On occasion stepping up to lead the team, acting as a line manager, providing guidance and coaching to support the development of self and others.
• Keeping up to date with the latest industry best practice.

Note: An employee may be required to carry out other duties within the scope of the grade and within the limits of their skill, competence and training.

Working pattern

Due to the business requirements of this role, it is only available on a full-time basis. However, job-share and compressed hours are available.

Person specification

Essential criteria

You must be able to demonstrate:

• Implementing and optimising Oracle Financials preferably in Oracle Cloud.
• Working in a Finance/ Debt Management / Procurement role, preferably in the public sector.
• Working independently with minimal supervision but participate as a team member with a willingness to help where needed.
• Analysing business needs and able to translate those into requirements and solutions for deployment to business users.
• Managing internal and external stakeholders, demonstrating great partnership skills, and the ability to build strong, effective partnerships with peers and diverse teams across multiple locations and technologies in finance and strategy communities.
• Strong communication skills, verbal and written, and a good understanding of the use of different channels and formats for different audiences.

Qualifications

Minimum fully AAT qualified or Level 2 CCAB qualified though fully qualified Project Managers (APM or equivalent) or IT Professionals with demonstrable skills in an ERP system environment would be considered

Behaviours

We'll assess you against these behaviours during the selection process:

• Seeing the Big Picture
• Leadership
• Working Together
• Communicating and Influencing

We only ask for evidence of these behaviours on your application form:

• Seeing the Big Picture

Benefits

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all employees will be expected to spend a minimum of 60% of their working time in an office.
• Please note external candidates, if successful, will be appointed on the non-negotiable salary minimum for the location.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

We will endeavour to conduct the selection process in line with the dates indicated below, but cannot guarantee that these will not, where necessary, be revised.

1. Application – by 31st March 2026.

As part of the application process, you will be asked to complete:

• a CV.
• Personal Statement (maximum 1000 words).
• Evidence of the Behaviour Seeing The Big Picture (maximum of 250 words).

Your CV should consist of your career history, qualifications and skills/experience, including any key achievements in each role. Your CV will be scored against the experience required for the role as noted within the essential criteria.

The Personal Statement should be aligned to and demonstrate how you meet the skills and experience set out in the essential criteria, detailed in the job description.

For guidance and information on how to construct your application (CV, Personal Statement and Behaviours), you are encouraged to visit Civil Service Careers website.

2. Sift – week commencing 6th April 2026.

The sift will be held on the Personal Statement, CV and the Behaviour Seeing The Big Picture as listed in the advert.

Should a high volume of applications be received, an initial sift will be conducted on the CV and Personal Statement. Candidates who pass the initial sift will then be progressed to a full sift that will consist of all the remaining elements submitted (Lead Behaviour). Candidates who fail to meet the minimum pass score for the initial sift will not have their remaining submitted elements scored and will only receive a sift score for that assessed at the initial sift.

3. Interview – week commencing 27th April 2026.

If you are successful at sift stage, you will be invited to an interview that will be Behaviours (as listed in the job advert) based questions.

The interview will take place via MS Teams.

For guidance and information on what to expect and how to prepare for an interview, you are encouraged to visit Civil Service Careers.

Problems during the application process

If you experience problems accessing this advert, or you think you’ve made a mistake on an initial application, please contact hocandidates.grs@cabinetoffice.gov.uk, including the vacancy reference, at least two working days before the vacancy closes. Further information can be found on our website.

Do not create or attempt to submit another application, online test or use a different Civil Service Jobs account to proceed as this would be in violation of the candidate declaration.

Further information

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Serviceon your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct.

If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

Location preference

You will only be able to select a single location preference so please ensure this is a location that you are prepared to travel to. If you are offered a role at your preferred location and you decline, your application will be withdrawn.

Reserve list

A reserve list may be held for a period of up to 12 months from which further appointments may be made. There is no guarantee that being held on a reserve list will lead to a job offer. Further information can be found on our website.

Reserve lists will be held for each location and profession. Candidates will be appointed in merit order by location and profession.

Standards

All Civil Servants are expected to comply with the Civil Service Code, and its core values of integrity, honesty, objectivity and impartiality.

Additional Security Checks

As well as successfully obtaining UK Security Vetting clearance, candidates will be subject to a range of additional checks. The range of checks carried out will depend on whether you are a current Home Office employee, existing civil servant or an external new entrant as well as the role requirements. The level of Criminal Record Check required for this role is Basic. Further details are included in the Notes to Candidates.

Reasonable Adjustments

If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

• Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs

• Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Home Office Resourcing Centre
• Email : HORCCampaignTeamCorporateEnablers@homeoffice.gov.uk

Recruitment team

• Email : HOrecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel that your application has not been treated in accordance with the Civil Service recruitment principles and you wish to make a complaint, then contact the Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.

Attachments

2025-11-17 Pre-employment Checking - Document Requirements (V17) Opens in new window (pdf, 231kB)candidate_information_v16_January_2026 Opens in new window (pdf, 429kB)